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    Laptop hibernates while playing games.

    Discussion in 'ASUS Gaming Notebook Forum' started by joncom, Feb 11, 2011.

  1. joncom

    joncom Notebook Guru

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    Hi guys. Tonight my G73JH went in to hibernation twice while I was playing Left 4 Dead 2. Needless to say, I wasn't inactive when it happened.

    I'm pretty sure my power settings were set to "High Performance", and I was plugged in to a power source the whole time.

    Who knows, it could be something that resolves with a reboot. I'm just curious if anyone else has had this problem with an ASUS laptop.
     
  2. James D

    James D Notebook Prophet

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    My friend has the same problem on PC. For a couple of years I'm trying to push him for installing new Windows (x64 7600 (7601) against x86) as he has so many bags! As I use his PC sometimes I am interested person :D
    However when I met with this New problem and PC felt asleep (hibernated) twice or 3-times when I was browsing I took his PC in my hands :)

    Just push Win+R and type "powercfg -h off" for switching hibernation off. Also it will give you some free space depending on amount of your RAM (from 75% to 150% of RAM). If you still want to use Hibernation mode type again "powercfg -h on". This refreshing helped with his PC. Also you can do that steps with rebooting between 2 command for higher chances that it will help.
    Or make clean Windows install :) either turn on default power settings (don't remember how so I will help you with this if previous suggestion didn't help you)
     
  3. Chastity

    Chastity Company Representative

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    Never had that happen before. Odd. What version of Power4Gear Hybrid is installed? Latest recommended is 1.1.37
     
  4. joncom

    joncom Notebook Guru

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    I'm not sure how to check this. I tried looking in the install folder as well as the application itself.

    I did this and rebooted the system. After that, now instead of going into hibernation, my computer just powers off.

    It doesn't power off properly either. It just shuts off. I also noticed that when this happens, my laptop feel very hot to the touch. I think my computer is overheating. Is there a way to verify this?

    Here are my temps at idle: LINK

    I'm not quiet sure how to check the temps while I'm gaming...
     
  5. James D

    James D Notebook Prophet

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    download GPU-z. open it, check the box still refresh when minimised in 2-nd menu.

    Yout temps are big for idling. You can turn hibernation again if you want.
     
  6. JOSEA

    JOSEA NONE

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    JOhncom, I feel for you man, Did you not know you have to be at least a level 8 computer tech to get one of these working correctly?
     
  7. Chastity

    Chastity Company Representative

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    You can go into Control Panel, and bring up the list of installed applications. From there you can see what version you have.

    If she is shutting down from temps, first try blowing out your air vents with compressed air. Then use an app like GPU-Z or HWINFO32 to monitor your temps while gaming, and log to a file.
     
  8. joncom

    joncom Notebook Guru

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    Thanks for your responses.

    It seems I am running 1.1.28 at the moment. I will update this and see if it has any effect.

    It's probably important to note this bahavior: the computer often goes to sleep, instead of hibernating or powering off.

    At first I wasn't sure exactly what was happening. It would start going to sleep, but obviously I was still mashing buttons (in my game) so it came right back.

    I played a game of Civilization V today while logging the temp of my GPU and I recorded every time the computer went to sleep (it actually never did power off entirely today!).

    Looking at the temps afterwards, I was at 100 degree celcius every time my computer went to sleep. There was no other time where the temp was above 100 degrees. Only when it went to sleep. I find that interesting... Though, I'm not too sure what that means.

    Here is a link to my logged results. Each segment was taken from a time when the system went to sleep on me. LINK

    I will play Left 4 Dead 2 right now and see if I can reproduce yesterdays crash while logging my temps.
     
  9. James D

    James D Notebook Prophet

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    I wouldn't play anything until my temps would get back to normal below 69 degrees Celsium.
    Possible reasons of high temps: dust, cooler problems, some soft incompatibilities. I would make a clean Windows install or call tech support!
     
  10. joncom

    joncom Notebook Guru

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    Clean install won't help if it's a hardware issue. And the forums are my tech support :)

    I used compressed air on the two rear vents as you guys recommended, and I just wanted to show you the difference I am seeing at idle temps: LINK

    [EDIT]

    Hurray! I've been playing Left 4 Dead 2 all evening with no problem at all. I guess it really just needed a good air cleaning.

    I think it's weird that it was reacting the way it was. Espescially since 102 degrees is not enough to alert the BIOS to shutdown.

    Oh well, I'm just happy it's working again.
     
  11. James D

    James D Notebook Prophet

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    You are my favorite Cap :) I can't leave you without +rep for that genious words ;) As I wrote it can help if it is program incompatibility.

    LOL :D :D :D

    Yeah. Dust is everywhere...

    Tell us results of stress test
     
  12. joncom

    joncom Notebook Guru

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    Just thought I'd mention I haven't had a problem since my last post. Stress testing (playing video games) has been great.

    Cheers.