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    Likely going to RMA Best Buy G73.

    Discussion in 'ASUS Gaming Notebook Forum' started by thegreatsquare, Apr 19, 2010.

  1. thegreatsquare

    thegreatsquare Notebook Deity

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    DVD drive just died. Listened to a CD and installed Risen and now it doesn't read any disc. Spins, but doesn't read.

    Is there anything I should do to the laptop as far as securing identity [steam account and such] or is there a possibility I'd get mine own back?
     
    thegreatsquare, Apr 19, 2010
    #1
  2. betaflame

    betaflame Notebook Evangelist

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    keep the hard drives generally, can't you just take it to best buy and they give you another one?

    (again, keep the hard drives)
     
    betaflame, Apr 19, 2010
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  3. thegreatsquare

    thegreatsquare Notebook Deity

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    But they [best buy] will want to check it out before they send it [I got the 2yr warraty w/hazzard. Good thing now I guess], so they will have to turn it on. Will they take the HDD out for me after they check it out?
     
    thegreatsquare, Apr 19, 2010
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  4. betaflame

    betaflame Notebook Evangelist

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    Stay with them while they are doing I guess, when they decide to replace it, inform them that you are keeping the hard drives due to the data.

    I don't know what they'll do, but normally it's fine (they'll take the hard drives out of the new one and put them in your dead one for return to ASUS)
     
    betaflame, Apr 19, 2010
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  5. thegreatsquare

    thegreatsquare Notebook Deity

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    I fixed it for now. The lens was stuck in the same spot and I just shoved the lens to the outmost point out of spite and now it is reading discs again.

    I beat it into submission. I wonder how long that will last.
     
    thegreatsquare, Apr 19, 2010
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  6. Meever

    Meever Notebook Evangelist

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    Might get stuck again later down the road. At least Asus uses a generic DVD drive that you can buy aftermarket for cheap.
     
    Meever, Apr 19, 2010
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  7. be77solo

    be77solo pc's and planes

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    yep, or a good excuse to throw in a Blu-Ray drive off of ebay when it dies... I snagged one for about $60 for my G51 that is now in my G73 that works great.
     
    be77solo, Apr 19, 2010
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  8. ironmike86

    ironmike86 Notebook Consultant

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    Yeah I agree excuse to buy a better drive =BR or just RMA for another cheap one
     
    ironmike86, Apr 19, 2010
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