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    Mouse properties crashing

    Discussion in 'ASUS Gaming Notebook Forum' started by FlyingFalcon, Aug 15, 2011.

  1. FlyingFalcon

    FlyingFalcon Notebook Evangelist

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    Heya


    I have the latest driver of Synaptics installed (the one from Chastity's page). Now, the problem is that when I try to open mouse properties (Control Panel > Mouse), it crashes around 95pc of the time. The thing just does not respond. The mouse properties opens up and then gets stuck no matter what. I have been able to get it to work only three or four times. What could be the problem? I have to End task it to close. Nothing else works.
    I got my Razer Abyssus which I got with my laptop just last week and I have installed the driver and software for that. This problem was present even before I installed all that so the Razer mouse/driver is not causing a conflict. I am facing another problem. After I plug in my mouse, my touchpad gets disabled automatically (I'd enabled it the first time I managed to get mouse properties to work). After I unhooked my mouse, the touchpad does not get enabled. I tried Fn+F9 but it was of no use. I even tried navigating to the mouse properties and unchecked the disable when external mouse connected option but it was of no use. The only thing that worked was attaching my mouse and then disabling the option from the properties. So now, when I plug in my mouse, I have to disable my touchpad manually using Fn+F9. I had no such problems when I was using a cheap Microsoft usb mouse. The touchpad used to get disabled and enabled without any problem.

    Has anyone faced these problems?
     
  2. CrappyAlloy

    CrappyAlloy Notebook Evangelist

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    Hmm that is odd indeed; have you tried reinstalling the drivers? Or rolling back?

    Also have you changed any of the mouse/input related options in the BIOs?
     
  3. FlyingFalcon

    FlyingFalcon Notebook Evangelist

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    Yes. It is odd indeed. I haven't tried rolling back the drivers. I'll try it today.
    I also haven't changed any settings in the bios. So i have no idea what the problem could be.
     
  4. CrappyAlloy

    CrappyAlloy Notebook Evangelist

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    Yea try rolling back, if that doesnt help, then uninstall them completely, and try out the microsoft generic ones and see if that solves it, at least for now, perhaps poke around in the Bios too.

    Maybe redownload a slightly older version and try it? Or perhaps the first time was a bad download?
     
  5. FlyingFalcon

    FlyingFalcon Notebook Evangelist

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    I don't think it was a bad download cuz I'm using the same thing in my Toshiba and it works fine there. Guess I'll try uninstalling it and using Microsoft's generic drivers and see how that works out. :)
     
  6. FlyingFalcon

    FlyingFalcon Notebook Evangelist

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    I tried rolling back the drivers but still the same problem. Mouse properties would get stuck and i had to ctrl+alt+del to quit it. So i uninstalled the synaptics driver software and now it doesn't crash. So that is the culprit. Tried reinstalling it and it crashed again. So I'm living without the synaptics software.
     
  7. CrappyAlloy

    CrappyAlloy Notebook Evangelist

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    Wow; did you try a different version of the drivers at least? Sorry to read that buddy.
     
  8. glenn71069

    glenn71069 Notebook Guru

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    go to > ( control panel>device manager>mice and other pointing devices. ) look there and tell use what kind of mouse touch pad you have. like mine says" Synaptics PS/2 port touchpad". if you dont have this driver then try it>>>>>Version V15.2.16.1
    Description Synaptics Touchpad driver
    File Size
    39,72 (MBytes) 2011.04.11 update
     
  9. climo

    climo Notebook Guru

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  10. FlyingFalcon

    FlyingFalcon Notebook Evangelist

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    It's the synaptics touchpad. I had v 15.2.16.1 installed. That's the one that keeps crashing for me. I'll download the latest one and see if it still crashes.
     
  11. glenn71069

    glenn71069 Notebook Guru

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    ok, tell us how it turns out. hopfully theres not a conflict with some other software.
     
  12. FlyingFalcon

    FlyingFalcon Notebook Evangelist

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    hello guys

    I'll download the later driver after i go home cuz i don't have a fast internet connection here in my college. I use my phone to come online and it's painfully slow. I'll update this thread after i download and install the latest pack. Hope it works. Thank you guys for your tremendous help.

    Vipin
     
  13. FlyingFalcon

    FlyingFalcon Notebook Evangelist

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    I have a new problem that I only noticed now after two days of uninstalling my Synaptic drivers. The Fn+F9 combo to disable the touchpad doesn't work. The other Fn combos work though. What could be the reason? It used to work when the driver was installed. But after uninstalling the driver, it was just now that i used an external mouse and tried to disable the touchpad but it just won't work. I haven't tried uninstalling the latest ATK pack and reinstalling yet. But what could be the problem? Does the synaptics pack control the touchpad disable option?
     
  14. FlyingFalcon

    FlyingFalcon Notebook Evangelist

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    bump bump. Any help please guys?
     
  15. CrappyAlloy

    CrappyAlloy Notebook Evangelist

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    I think it does control that :(

    Though you could still enable/disable it in the BIOs.
     
  16. Chastity

    Chastity Company Representative

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    ATK requires the Synaptic driver to be installed to enable FN+F9
     
  17. FlyingFalcon

    FlyingFalcon Notebook Evangelist

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    I did a clean reinstall of windows 7 (cuz some boot loader file was missing!! Dunno how it went missing though). I've installed the latest synaptic driver from the asus website. The properties work fine now. I really hope it stays that way. Thank you guys for your inputs.