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    My G73 Is Unrepairable But They Gave Me Store Credit....

    Discussion in 'ASUS Gaming Notebook Forum' started by shizdan, Jun 11, 2010.

  1. shizdan

    shizdan Notebook Consultant

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    SO my G73 was unrepairable since they couldnt obtain the parts. So now I have $1,300 store credit from Best Buy. Since they don't have the G73 anymore what should I look into?
     
    shizdan, Jun 11, 2010
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  2. Chastity

    Chastity Company Representative

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    Why did you only get store credit? You should have gotten a refund if it is unrepairable.
     
    Chastity, Jun 11, 2010
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  3. Sinclair-ZX81

    Sinclair-ZX81 Notebook Guru

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    I think I would get about $1300 worth of iPads or a MacBook (since Apple stuff seems to have a higher resale value) and sell it and get a non-Best Buy model notebook.

    But, if they can't supply you with a comparable replacement, you should push for a refund.
     
    Sinclair-ZX81, Jun 11, 2010
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  4. shizdan

    shizdan Notebook Consultant

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    Well Im going down there now and If they cant order me a Brand New G73, then Im going to push for a full refund.
     
    shizdan, Jun 11, 2010
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  5. aramis109

    aramis109 Notebook Deity

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    Either that or get it back and go through ASUS and get a new laptop. That's unacceptable.
     
    aramis109, Jun 11, 2010
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  6. betaflame

    betaflame Notebook Evangelist

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    Get the full refund (not store credit)
     
    betaflame, Jun 11, 2010
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  7. emreowski

    emreowski Notebook Consultant

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    You can get a refund or you can request for the greater model. As far as I know it should work like this, it's not your fault that they do not have the same model in store anymore.
     
    emreowski, Jun 11, 2010
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  8. rorage

    rorage Notebook Evangelist

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    I had the same situation so I got a full store refund and wanted to buy an alienware but they were more expensive,so I waitd 2 weeks for them to get in stock and bought another Asus g73jh and it works fine as for now :D
     
    rorage, Jun 11, 2010
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  9. shizdan

    shizdan Notebook Consultant

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    So I just got back. I almost went ahead and got a M17 Alienware but I couldnt spend an additional $650 for a lower laptop. So they ordered me a new one and it should be here in a week. But I told them I want to check it out for dead pixels before I take it home.
     
    shizdan, Jun 11, 2010
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  10. Chastity

    Chastity Company Representative

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    See! Best Buy can still get them! :D
     
    Chastity, Jun 11, 2010
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  11. Kalim

    Kalim Ceiling Cat Is Watching U

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    They remain available through their web site.
     
    Kalim, Jun 11, 2010
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  12. 3ch0

    3ch0 Notebook Enthusiast

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    To hell with that, i would've demanded a replacement or a full refund. No way would i walk off with store credit for a top-line gaming laptop. I hope you told them the best place to stick their in-store vouchers, i would've.
     
    3ch0, Jun 12, 2010
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