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    NFS:HP PC Crashing issue on my ASUS G73JH-RBBX05

    Discussion in 'ASUS Gaming Notebook Forum' started by chinanu1, Jan 30, 2011.

  1. chinanu1

    chinanu1 Notebook Enthusiast

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    So I bought Need For Speed Hot Pursuit and downloaded via EA Download Manager and ever since the release I have never been able to play the game because it always stops responding as soon as the game launches and shows a black screen for about 1 second. This still happens after the 2nd patch of the game.

    This is the only game that is giving me a problem on my laptop. I have tried using prifinity to run on one core which supposedly a fix for quad-cores but that didn't work for me.

    Is there anyone out there that could help me out??

    ------------------------------------------------------------------------------------------
    ASUS G73JH-RBBX05(Best buy version)
    6GB RAM
    ATI Mobility Radeon 5870 HD (with latest driver 11.1)
    Intel i7 720M @1.60 with turboboost
     
  2. frosty5689

    frosty5689 Notebook Evangelist

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    Did you ever update your BIOS and vBios?
     
  3. chinanu1

    chinanu1 Notebook Enthusiast

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    Yeah sure they are currently updated
     
  4. frosty5689

    frosty5689 Notebook Evangelist

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    It could be a Need for Speed Hot Pursuit compatibility problem with Windows 7 64bit, but I'm not really sure.
     
  5. chinanu1

    chinanu1 Notebook Enthusiast

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    I've tried running it in windows xp sp3 compatability mode
     
  6. Typecast

    Typecast NBR's Tamed Zombie

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    Have you tried looking for the latest patch for windows 7 for your game?
     
  7. holliday777

    holliday777 Notebook Evangelist

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    It's not a Windows 7 64-bit problem. I have played and beaten NFS Hot Pursuit with this operating system. With the G73, it comes down to a combination of vBios version and driver. Try running using the default driver from the Asus support page.
     
  8. @tilla

    @tilla Notebook Evangelist

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    No problems here on G73JH with 11.1a (also 10.12). Mostly over 50fps without AA enabled in CCC.
     
  9. DCx

    DCx Banned!

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    Seems to work fine for me, I've done it on a variety of drivers ...
     
  10. chinanu1

    chinanu1 Notebook Enthusiast

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    Do You have this game? And yes I have the latest patch for this game.
     
  11. Typecast

    Typecast NBR's Tamed Zombie

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    Yes. But i didnt get it from the EA download manager. Maybe try reinstalling?
     
  12. chinanu1

    chinanu1 Notebook Enthusiast

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    What do u mean without AA enabled in CCC, I want to be clearly sure.

    I have tried reinstalling couple of times too.
     
  13. Typecast

    Typecast NBR's Tamed Zombie

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    It means Aa is only enabled or controlled by the application using it. Like in games.

    Ohh. This has nothing to do with it but sometimes, I find it to work. Have you tried running it on administrators mode?
     
  14. chinanu1

    chinanu1 Notebook Enthusiast

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    Yeah sure I tried that a couple of times
     
  15. dead4ngel

    dead4ngel Notebook Consultant

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    have you tried using a different fixed exe ;) also new update helps
     
  16. chinanu1

    chinanu1 Notebook Enthusiast

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    Don't tell me did game works fine for you too :(


    Fixed exe never heard of one for NFS: HP
     
  17. Boost_

    Boost_ Notebook Consultant

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    I have this game. I bought mine through Steam. I have the 211 bios, v93(Chastity Overdrive fix) vBios. Using drivers 10.10 - 11.1 works perfectly. I using the Windows 7 x64 Home Premium that came with the laptop. Never once has this game crashed on me.

    Some things that will possibly crash your game is the Antivirus. Try turning it off and see how it runs. Also monitoring programs like MSI AfterBurner, Fraps, Xfire, etc. can cause stability issues as well. Turn those off as well.
     
  18. kaiten

    kaiten Notebook Guru

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    I got mine off EA download manager and it seems to be working very well for me. I had problems with games crashing like that before. I would recommend that you uninstall the ati graphics drivers and reboot. Then go into control panel and uninstall the graphics drivers and reboot till you see "standard vga *something*" then reinstall the latest ati drivers.
     
  19. chinanu1

    chinanu1 Notebook Enthusiast

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    Is that what solved your problem because I think /i have tried that before. But I'll try again. :)
     
  20. dead4ngel

    dead4ngel Notebook Consultant

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    where did you get the game from? ea, steam or "other" source?
     
  21. chinanu1

    chinanu1 Notebook Enthusiast

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    EA Download Manager
     
  22. chinanu1

    chinanu1 Notebook Enthusiast

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    Can my problem ever be fixed?
     
  23. holliday777

    holliday777 Notebook Evangelist

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    Exactly what version of the vBios are you running? Not trying to be insulting...just want to make sure you're understanding this is different from the regular system bios. If you're running bios 211 and the updated vBios from either Gary or Chastity, then you shouldn't have a problem running this game. Also, have you tried the default video driver provided on the Asus support site? Many who haven't updated the vBios have been able to use default video drivers to get past game problems.
     
  24. DCx

    DCx Banned!

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    Probably. Do a clean install of windows.
     
  25. kaiten

    kaiten Notebook Guru

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    It worked for games that has crashed on me in the past. What I believe happen is that some ATI drivers uses some of the older files for the driver and it messes up the game. When you uninstall, you need to make sure that your device manager says standard VGA adapter. If you keep seeing 5870, you will need to keep uninstalling and rebooting till you do not see it.
     
  26. chinanu1

    chinanu1 Notebook Enthusiast

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    I am using Gary's and my bios is 211

    I am going to try this before clean installation of windows am currently backing up atm. Also when you say games do you mean this had been happen to all ur games because NFS: HP is the only game on my laptop that is working at all out of about 20 games.

    Would it be able to uninstall the 5870 driver after first uninstallation when the resolution would be crappy(like 800x600). Just wondering
     
  27. chinanu1

    chinanu1 Notebook Enthusiast

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    bump bump bump
     
  28. kaiten

    kaiten Notebook Guru

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    You can, but you have to reboot every time and let it install drivers. This happened to me on Need for Speed and DC Universe. Need for Speed would load blinks and goes back to desktop. DC Universe, I could not see any npcs on screen or they would be floating everywhere.

    I uninstalled Catalyst and rebooted. Then went to device manager and unistalled from there and rebooted. I ended up doing it about 5-6 times. It went all the way back to september drivers before everything cleared out.
     
  29. chinanu1

    chinanu1 Notebook Enthusiast

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    So I am currently on the VGA Driver I used CCleaner to fix registry problems and am wondering which driver should I install.(The latest one 11.1 or the one on the asus website)
     
  30. <MarkS>

    <MarkS> Notebook Village Idiot

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    Since your vBIOS is updated, I would go with the latest from the AMD site (11.1). And make sure you install the suite which includes the driver, not just CCC :)
     
  31. jaolhe2

    jaolhe2 Notebook Guru

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    This sounds like the Creative crash problem for me. Have you tried to install the newest RealTek drivers 2.56 that fix this problem (from version 2.52 forward in fact)?

    Remember that you have to run the installation executable two times, the first run it only removes the old version, second run installs 2.56.
     
  32. chinanu1

    chinanu1 Notebook Enthusiast

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    Yes I already did this when I got tired of lock ups
     
  33. chinanu1

    chinanu1 Notebook Enthusiast

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    So I still have the stopped working problem after all this trouble :( .

    I uninstalled everything that had to do with the driver and windows installed the VGA driver then I installed 11.1 driver.
     
  34. kaiten

    kaiten Notebook Guru

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    Try disabling your webcamera. I just remembered that I had problems when NFS Hot Pursuit searches for a webcamera. I disabled mine because I had problems with that on other programs.

    I don't know if you checked this webpage out, but here are some fixes that others have tried:
    Need for Speed Hot Pursuit fixes
     
  35. chinanu1

    chinanu1 Notebook Enthusiast

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    Problem still exists
     
  36. Typecast

    Typecast NBR's Tamed Zombie

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    How about this, Try reinstalling windows. Its a lot of work, But i think that would be the only way. Maybe a background application is causing this.
     
  37. chinanu1

    chinanu1 Notebook Enthusiast

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    Currently using AI Recovery Restore to overwrite hard drive to the way it was when I first got my laptop is that equivalent to reinstalling windows?
     
  38. Typecast

    Typecast NBR's Tamed Zombie

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  39. chinanu1

    chinanu1 Notebook Enthusiast

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    :confused:

    Guyz thank you for all your help reinstalling windows solved the problem haven't played the game yet gonna install the patch first.
     
  40. Divine_Madcat

    Divine_Madcat Notebook Evangelist

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    Happy to hear its working - NFS:HP plays amazingly on these laptops, and hopefully it will work out well for you. Sucks that it took a reinstall for it to work though..
     
  41. Typecast

    Typecast NBR's Tamed Zombie

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    Yes! Atleast something worked. :) Enjoy playing nfs:hp dude. :D
     
  42. chinanu1

    chinanu1 Notebook Enthusiast

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    Guyz would it be a bad idea to use the latest graphics driver (i.e. 11.1) or I should just leave it with the default drivers?
     
  43. Typecast

    Typecast NBR's Tamed Zombie

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    If you are not experiencing any problems right now, Don't rush into updating the graphics driver. ;)
     
  44. chinanu1

    chinanu1 Notebook Enthusiast

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    roger that
     
  45. Typecast

    Typecast NBR's Tamed Zombie

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    How's you're nfs:hp? Do you still encounter the same problem?
     
  46. chinanu1

    chinanu1 Notebook Enthusiast

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    Nope not at all (But I kinda hate the graphical details)
     
  47. Chastity

    Chastity Company Representative

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    1) You don't need to do the 5-6 uninstalls... Just uninstall ONCE, and then reboot to Safe Mode. Run Driver Sweeper 2.85, then the ATI Crap Cleaner. Reboot. You will now have the default VGA drivers installed, and can proceed to installing the very nice Jan 26 11.01a Hotfix package.

    2) Why are people skiddish about updating? :D

    All this stuff is on my Driver Reference