The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    Need help with G73JH, no video, won't POST

    Discussion in 'ASUS Gaming Notebook Forum' started by Duckydoug, May 12, 2012.

  1. Duckydoug

    Duckydoug Notebook Enthusiast

    Reputations:
    0
    Messages:
    43
    Likes Received:
    0
    Trophy Points:
    15
    Is anyone else seeing an empty thread here? :S

    <---- I'm NOT the OP!!
     
  2. Gentoo

    Gentoo Notebook Enthusiast

    Reputations:
    0
    Messages:
    38
    Likes Received:
    0
    Trophy Points:
    15
    I have an out of warranty G73JH-BST7 that upon powering on, will not post video or anything. I don't hear any fans spinning up, and the keyboard lights up for about 2 seconds, then goes off. The screen never turns on. There are no beeps or other sounds.

    Any advice on what to do to fix it? I'm afraid it's a dead video card. If so, where can I get a new one?

    I'm the OP, don't know what the heck happened here.
     
  3. evgasr2

    evgasr2 Notebook Deity

    Reputations:
    257
    Messages:
    748
    Likes Received:
    0
    Trophy Points:
    0
    lol .
    sounds like dead video card to me , you can buy one from ebay.
     
  4. ALLurGroceries

    ALLurGroceries  Vegan Vermin Super Moderator

    Reputations:
    15,730
    Messages:
    7,146
    Likes Received:
    2,343
    Trophy Points:
    331
    Try taking out the RAM and booting with only one stick at a time, it could be a faulty module.

    Also try booting without the battery, and remove the AC adapter for 30+ seconds to reset the EC.
     
  5. rgbellemare

    rgbellemare Newbie

    Reputations:
    0
    Messages:
    5
    Likes Received:
    0
    Trophy Points:
    5
    I had the EXACT same problem hit me last night.

    Yesterday I put a bluray in that had a language start menu. The laptop crashed after that menu came up (the movie was Up!). I was using Corel WinDVD pro 11, with Slysoft AnyDVD. I didn't notice that the laptop had crashed and I put in the HDMI cable. My computer rarely crashes, and I've watched plenty of blurays on it.

    I forced power-off the computer and when I tried to boot it back up it would not post. All lights come on (power buttons, underscreen glow, numpad, capslock) and the laptop sits quietly without posting. After 10 seconds both fans engage to maximum. Nothing else happens.

    I tried to boot the laptop without the hard drives. I took the bluray player out. I took out the RAM one by one. Booted on AC-only, battery only. I took the laptop apart and looked for signs of scorching. I took out the last piece of inaccessible RAM and tried with a different stick. All of these ended up with the same result, dead laptop.

    Anyone out there have this happen to them as well?
     
  6. Gentoo

    Gentoo Notebook Enthusiast

    Reputations:
    0
    Messages:
    38
    Likes Received:
    0
    Trophy Points:
    15
    No luck, same as before.
     
  7. rgbellemare

    rgbellemare Newbie

    Reputations:
    0
    Messages:
    5
    Likes Received:
    0
    Trophy Points:
    5
    Hey Gentoo,
    I saw a few forum posts here and in the RoG forum that I think we're the first to have posted this problem.
    This guy had black screen, and he seems to be inferring that windows may have been still booting. Resolved by removing mobo battery and letting it drain out (and possibly reseating and repasting the CPU and GPU). http://rog.asus.com/forum/showthread.php?11968-G73JH-Black-screen-(

    There was another guy (18 months into a brick on this forum) that had the same problem, but got a full refund from his vendor. So he didn't do any follow-up except for drinking some spiked iced tea.

    Edit: Removed questions that have already been answered in original post.
     
  8. Gentoo

    Gentoo Notebook Enthusiast

    Reputations:
    0
    Messages:
    38
    Likes Received:
    0
    Trophy Points:
    15
    no sounds at all, no POST, no beeps, no fans, nothing other than the blue power lights.
     
  9. rgbellemare

    rgbellemare Newbie

    Reputations:
    0
    Messages:
    5
    Likes Received:
    0
    Trophy Points:
    5
  10. evgasr2

    evgasr2 Notebook Deity

    Reputations:
    257
    Messages:
    748
    Likes Received:
    0
    Trophy Points:
    0
  11. rgbellemare

    rgbellemare Newbie

    Reputations:
    0
    Messages:
    5
    Likes Received:
    0
    Trophy Points:
    5
    Hmmm, my specific problem the capslock and num are on and cannot be toggled.

    I just tried a CMOS drain by removing the mobo battery. Now the laptop doesn't get power at all. Going to disassemble again. Getting good at it now, only takes me 25 minutes.

    Ok, got it back to "normal" might have been a loose +positive connection with the CMOS battery. I'm leaving it apart now since I've figured how to boot it without the case.

    What I've noticed in my tinkering is that the CPU copper heat tubing is getting warm, but the copper tubing for the GPU is cold. Sounds like video failure. It might be a few days before I source a new card...
     
  12. demonray

    demonray Newbie

    Reputations:
    0
    Messages:
    3
    Likes Received:
    0
    Trophy Points:
    5
    This happened to me when I tried to reseat the SATA connector to the motherboard (Was getting intermittent boot problems: disappearing hard drive). When I reassembled it, I got the same symptoms. Turns out that the RAM module on the DIMM slot that is inaccessible via the back panel needed to be reseated properly. :) Just sharing my scary experience. :)
     
  13. ALLurGroceries

    ALLurGroceries  Vegan Vermin Super Moderator

    Reputations:
    15,730
    Messages:
    7,146
    Likes Received:
    2,343
    Trophy Points:
    331
  14. NXS

    NXS Notebook Enthusiast

    Reputations:
    0
    Messages:
    25
    Likes Received:
    0
    Trophy Points:
    5
    Same problem for me.
    Blue lights in all buttons, blue led under screen lights on, keyboard lights up, no screen, no post, no beeps, no nothing...

    Could someone post a link to the spare part (GPU)?
    I do have a tube of IC7, do I need anything else to replace the card? Where I live it´s very hard to come by supplies.
     
  15. Gentoo

    Gentoo Notebook Enthusiast

    Reputations:
    0
    Messages:
    38
    Likes Received:
    0
    Trophy Points:
    15
    I could use the part # info as well.

    And I've never disassembled my unit before, nor do I have any clue how to get to the reset button.
     
  16. NXS

    NXS Notebook Enthusiast

    Reputations:
    0
    Messages:
    25
    Likes Received:
    0
    Trophy Points:
    5
  17. tijo

    tijo Sacred Blame

    Reputations:
    7,588
    Messages:
    10,023
    Likes Received:
    1,077
    Trophy Points:
    581
    I don't know a different vendor, but this is indeed the G73JH 5870 in the picture, i would recognize that fat 5870 anywhere.