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    Need some serious help with my G73

    Discussion in 'ASUS Gaming Notebook Forum' started by GiveMeASpicy, Jul 5, 2010.

  1. GiveMeASpicy

    GiveMeASpicy Notebook Enthusiast

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    Hey guys. I've been having a seriously big problem with my new G73Jh every since I bought it/exchanged it and I could really use some help.

    The first time I bought it I upgraded the drivers to 10.5 and I started having some problems. Whenever I played a video game, after about 10 minutes in, the game would go black with grey lines, and the audio would just hang there. I would have to restart my system. It happened with whatever game I played. So, I updated the drivers to 10.6. The problem persisted, AND I started getting BSODs every half our or so. I tried to roll back to the stock drivers, but the problem kept happening. I figured it must have been a prob with the graphics card, so I exchanged it for a second laptop.

    On the second one, I updated to 10.6 thinking that the previous issue was hardware related. The BSODs returned. Rolled back the drivers to stock, and for a while the problem was gone. And then they came back. BSODs every time I'm not in safe mode. So now I know its a driver issue, but idk how to fix it. My BIOS and vBIOS are stock, and the driver is currently 10.6 because I couldn't reinstall the stock drivers, its not working. Please, someone help because this is a great laptop, but for this problem to happen TWICE, I'm getting pretty close to returning it for different laptop.
     
  2. Chastity

    Chastity Company Representative

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    That's the infamous GSOD issue. See my sig for a whole thread on it plus vbios and OC stability fixes.
     
  3. GiveMeASpicy

    GiveMeASpicy Notebook Enthusiast

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    God bless you, lol. Thank you, so much
     
  4. rschauby

    rschauby Superfluously Redundant

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    Return/RMA it if you can do it easily. There are plenty of machines which don't have these issues so it isn't a design "feature".
     
  5. Lak666

    Lak666 Notebook Enthusiast

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    Yeah its really weird. Kinda makes you thing twice when buying from ASUS. I mean, thats a huge brand name, and we are having this kinda issues. Good that we have people like Chastity, Ziddy, Xeven, and the list just goes on and on: else, i wouldve hanged myself with the charger cable =D
     
  6. Kingralph

    Kingralph Notebook Guru

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    The GOSD has nothing to do with Asus. Its AMDs 5870 that causes this issue and not just for the G73. Search GOSD in the ATI forum and you will find well A LOT of threads/posts.

    For many people the stock VGA driver fixes the issue but there is no guaranty that Asus will/can ever release a new driver that is stable. Fact had 2 G73 both came with GSOD issue but RMA in both was the GPU replaced and in both cases they are now stable with all drivers.
     
  7. Amnesiac

    Amnesiac 404

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    Hmm. I thought the story was that ATI's reference card worked perfectly fine, but Asus's redesign had a fault. Doesn't seem like any of the Clevo or MSI owners with the 5870 seem to get the problem. Well,not in the copious amounts that we do.
     
  8. Chastity

    Chastity Company Representative

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    I think ATI fed Asus a marginal batch (GPU or memory) and/or muxxed up the vBIOS.