Need to RMA again, Help!

I just got a PSOD and my screen went dead on me, Is there a way to fix it by myself? Do i Have to replace the screen would that fix it or it takes more that just that?

I just went thru an RMA a month ago an I was really hopping to avoid it this time. Last time the laptop needed to be recovered from a bad disk so Asus reloaded the OS on a new disk. On this case everything seems to be working fine so Do I need to send the HDDs as well? can I keep them, or Asus needs them to test the system?
I have to much things on them that I need and not enough space to back them up. It would be easier for me just to keep them and use them as external HDDs.

 

Definitely you will need a screen replacement.

 

You should still be able to use an external screen to do any backup work you need to do. You can order your own screen replacement, and pay for it. While at it, why not get a sweet 120Hz model?

 

The RMA checklist that you send in with your laptop has a place where you can specify whether they are allowed to reload it. There would be no reason for them to reload your laptop for this particular repair.

I recommend insisting that it go to the California repair facility. They did a great job with mine. They replaced a lot of parts and never reloaded the factory OS. It came back the same way it left. They had enabled the Administrator login account but my login name and data were still there.

 

The thing about the hard drives is I got plenty of stuff I use for work that I can not do without for the time the laptop will be away. It's easier for me to get an external enclosure and keep on using them than backing everything up. at least cheaper since I would have to buy a new HDD to put all that data.

@Chastity: Thats what I doing right now. Any link to check where can I order them? How difficult is to replace it by myself?

@Jody: I know this would be my second time, I was quite satisfied with the outcome on the first time. Although I had to get Gary Key Involved to get things moving. I appreciate the advice.

 

Since yours is an A2, it came with two 500GB drives. When I sent mine in I copied everything I cared about to the secondary drive and then removed it. I figured they only needed a boot drive.

Also, you don't need an enclosure to read the drive if you have a desktop computer. The SATA connectors on a laptop hard drive are identical to the ones in a desktop. You just plug the power and SATA cables into the drive inside the desktop and it shows up as a normal hard drive. The power and SATA are side by side so the cables are touching each other when plugged in but I've never had trouble plugging them into normal computer cables. I do this all the time to copy data to/from the laptop quickly. Before I sent in the laptop I took both drives out and stored a Ghost image of the boot drive on my desktop for safe keeping. I also copied anything important from the "C" drive to the "D" drive and then put the D drive in my desktop until it came back from RMA.