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    New Asus Hero II not using 1060 GPU

    Discussion in 'ASUS Gaming Notebook Forum' started by Lunatik, Sep 19, 2018.

  1. Lunatik

    Lunatik Notebook Evangelist

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    Adjusted the nvidia settings to use the 1060 gpu and still get 5fps in fortnite / far cry 5. Also the GPU temps do not go above 50 degrees. Obviously its still using the onboard graphics, any ideas.
     
    Lunatik, Sep 19, 2018
    #1
  2. Kevin@GenTechPC

    Kevin@GenTechPC Company Representative

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    Is the system plugged into an AC outlet? Can you check the usage on your system resources through task manager under performance tab?
     
    Kevin@GenTechPC, Sep 19, 2018
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  3. Lunatik

    Lunatik Notebook Evangelist

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    Yes and set to high performance. Found out the core clock on the gpu is stuck at 139mhz. Formatting now fingers crossed.

    EDIT** So yea it is using the 1060 but the core clocks stuck at 139.
     
    Lunatik, Sep 19, 2018
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  4. Kevin@GenTechPC

    Kevin@GenTechPC Company Representative

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    Ok, clean install will do. Please keep us posted. :)
     
    Kevin@GenTechPC, Sep 19, 2018
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  5. Lunatik

    Lunatik Notebook Evangelist

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    Not looking good, sitting at 139mhz just installing fortnite to test now.
     
    Lunatik, Sep 19, 2018
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  6. Lunatik

    Lunatik Notebook Evangelist

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    Anyone want to team viewer me and fix this xD
     
    Lunatik, Sep 20, 2018
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  7. Lunatik

    Lunatik Notebook Evangelist

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    Yep laggy af on 3dmark 2fps, so broken. Was on the phone with HID tech for 3hrs with no results. Wish i could say my experience with them has been good but quite the opposite.
     
    Lunatik, Sep 20, 2018
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  8. Lunatik

    Lunatik Notebook Evangelist

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    My GPU load goes to 100% and my core clock refuses to go above 139mhz. ****ing garbage
     
    Lunatik, Sep 20, 2018
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  9. Kevin@GenTechPC

    Kevin@GenTechPC Company Representative

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    Kevin@GenTechPC, Sep 20, 2018
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  10. Lunatik

    Lunatik Notebook Evangelist

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    yes its the newest. Debating on flashing back...they had the most recent on it when i recieved it today
     
    Lunatik, Sep 20, 2018
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  11. Kevin@GenTechPC

    Kevin@GenTechPC Company Representative

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    1. Clean install doesn't fix it.
    2. BIOS update doesn't fix it.
    3. Contact ASUS for RMA
     
    Kevin@GenTechPC, Sep 20, 2018
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  12. Kevin@GenTechPC

    Kevin@GenTechPC Company Representative

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    Wait, this is a brand new unit out of box?
    What version of Win10 are you using? 1803?
     
    Kevin@GenTechPC, Sep 20, 2018
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  13. Lunatik

    Lunatik Notebook Evangelist

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    Brand new from HIDevolution received today. Win10 Home no idea what version but im not happy. Return/full refund request tomorrow.

    EDIT* Yes OS 1803
     
    Lunatik, Sep 20, 2018
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  14. Lunatik

    Lunatik Notebook Evangelist

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    Kevin@gentechpc tried to help me, thanks so much, its going back for a refund. Things f*cked.
     
    Lunatik, Sep 20, 2018
    #14