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    One of my Hard Drive went missing.

    Discussion in 'ASUS Gaming Notebook Forum' started by amir786_z, Apr 20, 2015.

  1. amir786_z

    amir786_z Notebook Consultant

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    Hi there guys. Today when i started my G750JS everything was fine. Then after sometime i restarted my PC my second HD is not showing anymore take a look

    [​IMG]

    When i select MBR error appears

    [​IMG]

    The other disk is not showing in Bios also.

    Is there any hope to bring it back? Thanks
     
    amir786_z, Apr 20, 2015
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  2. amir786_z

    amir786_z Notebook Consultant

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    I hear 2 beeps when i restart my laptop now.
     
    amir786_z, Apr 20, 2015
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  3. Support.3@XOTIC PC

    Support.3@XOTIC PC Company Representative

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    It does seem to recognize there is a disk installed there. Can you right click on it in disk management then initialize it?
    If you have not done any changes to it and it was working fine, then the hard drive itself could have gone bad. You can physically take it out and try it in another computer to see if it recognizes in there.
     
    Support.3@XOTIC PC, Apr 20, 2015
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  4. Meaker@Sager

    Meaker@Sager Company Representative

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    You could try physically reseating the drive to see if that helps but yes if that does not work I would say it's a bad disk.
     
    Meaker@Sager, Apr 20, 2015
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  5. amir786_z

    amir786_z Notebook Consultant

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    Thanks for the reply guys. I will take it out and put back in. How can i know which drive is in slot 0 and which is in slot 1? which is drive 0 and which is drive 1
     
    amir786_z, Apr 20, 2015
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  6. amir786_z

    amir786_z Notebook Consultant

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    opening bottom flap will not void my warranty right?
     
    amir786_z, Apr 20, 2015
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  7. Support.3@XOTIC PC

    Support.3@XOTIC PC Company Representative

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    Opening up the bottom should not void your warranty, just be careful as any damage caused while doing so is not covered under warranty.
    Are both your hard drives identical size?
     
    Support.3@XOTIC PC, Apr 21, 2015
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  8. amir786_z

    amir786_z Notebook Consultant

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    Gave my laptop to Asus service centre. I am noob at hardware stuff so didnt take much risk. I accidentally removed both HD without removing the battery. Would that have effected the system?
     
    amir786_z, Apr 21, 2015
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  9. Support.3@XOTIC PC

    Support.3@XOTIC PC Company Representative

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    As long as the computer was powered off when you removed the drives that should not have effected anything.
     
    Support.3@XOTIC PC, Apr 21, 2015
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  10. Meaker@Sager

    Meaker@Sager Company Representative

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    If you are not happy opening the machine, handing it over a service centre is always the smart plan :cool:
     
    Meaker@Sager, Apr 21, 2015
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  11. amir786_z

    amir786_z Notebook Consultant

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    Thanks Hutsady and Meaker. Yea i am not into hardware stuff. This is second time my g750 gave me problem. First Windows got corrupted and now HD. I am done with Asus or laptops altogether. My previous HP pavillion gave me no problems for about 6 years i didnt care for that laptop as much as i cared for this one and this one gave me 2 serious problems in one year.

    lets see what happens.
     
    amir786_z, Apr 21, 2015
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  12. Meaker@Sager

    Meaker@Sager Company Representative

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    All computers can have such issues, but the stress of moving around does make especially hard drive a bit more vulnerable.
     
    Meaker@Sager, Apr 22, 2015
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  13. amir786_z

    amir786_z Notebook Consultant

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    You are right. What a coincidence that was. The previous day of disaster i was checking the HD failure rates and the next day my own HD failed.
     
    amir786_z, Apr 22, 2015
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  14. Meaker@Sager

    Meaker@Sager Company Representative

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    If you can grab them SSDs are much more resistant to physical shocks over time of course.
     
    Meaker@Sager, Apr 24, 2015
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