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    One of the usb ports isnt working please help!!!

    Discussion in 'ASUS Gaming Notebook Forum' started by m3n991, Jul 24, 2011.

  1. m3n991

    m3n991 Notebook Enthusiast

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    Hello, i have a G73SW-A1

    Please help one of the usb ports isnt working tried uninstalling it from device manager and tried rebooting but nothing helped :(

    any suggestions please ?
     
    m3n991, Jul 24, 2011
    #1
  2. Pythias

    Pythias Newbie

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    it might be the USB 3 port try getting the driver from asus website and installing it.
     
    Pythias, Jul 24, 2011
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  3. m3n991

    m3n991 Notebook Enthusiast

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    thanks for the respond but sadly no it's a 2.0 usb port
     
    m3n991, Jul 24, 2011
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  4. Chastity

    Chastity Company Representative

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    Chastity, Jul 24, 2011
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  5. m3n991

    m3n991 Notebook Enthusiast

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    ^ hotfix and INTEL INF already installed :(
     
    m3n991, Jul 24, 2011
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  6. Chastity

    Chastity Company Representative

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    Did you update it with -overall command?
     
    Chastity, Jul 24, 2011
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  7. m3n991

    m3n991 Notebook Enthusiast

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    yes but just to be sure how do i do it this is the location

    C:\Users\M3N\Desktop\infinst_autol.exe

    is it: C:\Users\M3N\Desktop\infinst_autol.exe -overall

    ?
     
    m3n991, Jul 24, 2011
    #7
  8. Chastity

    Chastity Company Representative

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    Navigate to the location you save it in and go up one directory. Hold Shift + Right Click on the directory folder where it is saved and select "Open Command Prompt here" Easiest way to get the command prompt where you are at.
     
    Chastity, Jul 25, 2011
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  9. m3n991

    m3n991 Notebook Enthusiast

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    yup it was right but still didn't work :(
     
    m3n991, Jul 25, 2011
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  10. Chastity

    Chastity Company Representative

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    So the port is totally dead? I know on some models the USB ports are on device card extensions, and cable to the motherboard. Maybe a connection is loose?
     
    Chastity, Jul 26, 2011
    #10