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    Overheating -> Shut off

    Discussion in 'ASUS Gaming Notebook Forum' started by groo39, Nov 26, 2010.

  1. groo39

    groo39 Notebook Enthusiast

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    So I've read quite a bit about the overheating issue - but I can't quite make my way through 150 pages of posts, hence yet another overheating post.

    My GPU is reaching 112 degrees celsius, which then forces a computer instant-off shut down. It happened first playing SC2, then I installed furmark and ran it 120 seconds, which also reproduced the condition.

    Here is my question- is there anything I can do to try and fix this aside from a repaste? drivers/bios/etc? I don't want to try a repaste, I'm not willing to throw out the warranty. I called asus support and they sounded like they would RMA without too much hassle, but I'd prefer not to RMA if I can help it..
     
  2. miahsoul

    miahsoul Notebook Deity

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    blowing out the fans might help a tiny bit
    otherwise there isn't much you can do
     
  3. Benchmade 42

    Benchmade 42 Titanium

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    What Asus G-Model is this?
     
  4. BattleNut

    BattleNut Notebook Consultant

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    My G73JH had the same issue. And I had to send it in to be fixed. It seems there where a few models that had a faulty GPU fan. This is what I was told by ASUS tech.
    Once they fixed mine it has not over heated again.
     
  5. groo39

    groo39 Notebook Enthusiast

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    I blew out the fans, there was a bit of dust in there. I'll see how it handles going forward.

    G73JH-A1

    Good to know.
     
  6. Leopard2

    Leopard2 Notebook Consultant

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    blow out your fans and look up on how to repaste the GPU... the paste is melting due to Asus's crappy paste... its simple to replace.. just look up on notebookreview.com forums on how to do it... with ICD7 , you shouldn't overheat..
     
  7. groo39

    groo39 Notebook Enthusiast

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    Cleaning out the dust seemed to make a nice impact. I played SC2 for a bit with no probs, and ran another 120 second furmark, with a 102 max.

    The temp was still climbing though at the end of the test- I'm expecting a "good" furmark test should be long enough to let the temp level out? At any rate, I think blowing out the fans bought me a little more time.
     
  8. puterg33k

    puterg33k Notebook Consultant

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    Man, I guess it's just luck of the draw. I'm so thankful to GOD that I didn't have to deal with repasting. I doubt I would have done it, I would have dealt with the RMA process.... ASUS would have lost my business forever.

    That's crasy though, I'm in Iraq and my damn laptop is full of sand... I wonder with the decent tempatures I'm getting, If I blew it out, would they be that much better? Hrmm....?
     
  9. Chastity

    Chastity Company Representative

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    You do realize that you are in a Catch22 loop? Running the GPU hot forces the fans to ramp up, which will gather more dust, and things will run hotter, and continue to loop....

    Getting 102C after 2 minutes is not good, because you do not have a lot of wiggle room before thermal shutdown. Thermal protection shutdown is 114C and you are almost there. I've always given the guideline that if you start to get triple-digit temps, it's time for a repaste. The heatsink and cooler in our units are capable of running our GPUs with a max average temp of 85C under full load at stock. My system has a hard time breaking 80C while gaming or under Furmark.

    If you care about your laptop, get the repaste done.
     
  10. Leopard2

    Leopard2 Notebook Consultant

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    just as chasity said.. u need a repaste... go to asus service centre near your place or something and have them replace the paste... u can take your own one there and i say get ICD7 and they'll apply it for u..
     
  11. groo39

    groo39 Notebook Enthusiast

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    Well, it was 4 months worth of dust I blew out. A blow out every few weeks is probably a good idea anyway.

    Thanks for the advice. RMA sounded like a PITA but I might as well do it and get it over with.
     
  12. ValkerieFire

    ValkerieFire God Follower

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    Or you could do it yourself in 3 hours. Costs $7-11.
     
  13. Chastity

    Chastity Company Representative

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    I wouldn't send it for RMA. Feedback on that is that they do a mediocre job of it, and takes a while for it to come back. Call to get an RMA number, and a local ASP center. This way it can be done in a day or 2, and you can bring your own TIM of choice.
     
  14. groo39

    groo39 Notebook Enthusiast

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    I didn't realize this was an option. That sounds like the best of both worlds (minus some travel time)
     
  15. BattleNut

    BattleNut Notebook Consultant

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    We have two Notebooks that have been to Iraq and are doing fine, the fine dust that is there is easy to get out , we just blew them out when we where outside because it will make a huge cloud of dirt when you do.
    The only thing we could come up with why it was not over heating was that the air is so dry there that the dust does not stick to the inside of the computer.
    But do blow them out as if you do not it will fill up with sand, and I bet you have already seen this.
    On one Notebook the sand poured out like water when it was tipped up on it's side. But it was still running fine.