Please help! Problems with new G73SW!

Hi. I just bought a G73SW and I'm having some strange problems. whenever I'm running a game (any game, graphics intensive or otherwise) it runs very choppy. The game will lock up for a few seconds and the sound will stutter and then it will run smoothly for a few seconds, then it'll lock up again (so on and so forth). also it seems to lock up some times when I'm not in a game. I'm very frustrated with this. I was going to send it in to ASUS to have them fix it since I still have the warranty, but I don't have access to a printer so I can't print out the shipping information that they need for me to ship it to them. please help me! I would like to fix this darn thing!

 

Do me a favor, and take the battery out, and try running the game on AC power only.

 

okay, i tried that, the problem still persists.

 

Try running ThrottleStop and see if that helps.

 

I tried that... couldn't really figure out how to use the darn thing. Any tips?

 

It's less complicated than it looks. If you click on the Set Multiplier box and set that as high as it can go, it should say Turbo. After that, click on the Turn On button and that's pretty much it. Here's an example:

NeoGAF - View Single Post - The Witcher 2: Performance Thread [Patch 1.2 - Free DLC/Improved Combat]

 

Why does he have to do any of this? if he has to do this then every owner of a g73sw would have to do this when they open the box, but they dont! Did it occur to anyone that his issue most likely is caused by changes he made to the system? typically these issues always are. It is just wrong to assume that everyone who comes to this forum with problems (especially what he described) is suffering for a hard issue.

 

Exactly. Besides, Throttlestop only needs to be opened and closed once every time you start Windows.

 

The reason I asked him is because I've been seeing quite a few issues that have been linked with lagging/stuttering and having the battery installed and on AC. Apparently his issue isn't due to this, and I'm glad for it. It's a simple test too. I believe the others are trying to see if his system is throttling under load.

 

Geared2play.com: Just yesterday a user with a G73SW had a severe throttling problem and it was instantly fixed by running ThrottleStop.

http://forum.notebookreview.com/7648560-post4.html

I didn't assume anything but why wouldn't I suggest to snydermmm5 to give that fix a try?

dkillone did a lot of testing of this problem in the G73SW. It's not an isolated incident and it doesn't just happen during synthetic testing.

http://forum.notebookreview.com/asu...3sw-owners-cpu-throttling-798mhz-how-fix.html

 

okay, I tried what you said, but it didn't fix the problem. I just tried to run TF2 with it on, and it's still completely unplayable, even in offline practice mode.

 

The next step would be a clean reinstall of Windows. That will rule out all software related problems.

 

Well, you could:

1) Back up your existing install or at least whatever you want saved.
2) For a quick test, restore to factory, and then install a test game.
3) or just do a full clean install. MAKE SURE you disable Windows Update until you download and install Wn 7 SP1 Redist (available on my driver page).

Install Win 7, disable WU, install Intel INF, install Win 7 SP1, then go ahead and enable WU and install everything else.

Installing SP1 first avoids a lot of updates you need to download, and less chance of WU pooching everything.

 

Maybe the GPU sucks... you have a warrenty right? so...

 

Actually, WU should be disabled at least until you install the Atheros drivers. Details in my driver thread.

 

actually a reset to factory defaults is the first thing i tried, but i didn't do the updates the way that you said. WU did all the updates and then I did SP1