Power Jack (DC Power Jack, or DC Jack) Broken

Please help? My jack is jacked, and I can't seem to find a replacement. The power cord itself seems to be fine, it just seems to be the jack inside the computer.

Any helpful hints or a website I can go to that has the replacement part(s) I need, please?

TIA!

P.S. The laptop is only two months old! I take extra care not to overwork the plug/port, but apparently, I moved once too many times (the couch has a depression where my derierre goes, but I admit I do get up to get a drink or stuff my face (or let the dog out/in) every once in a while). I'm loathe to send it back to the manufacturer, because I upgraded the memory internally (to 16GB, afraid to test their warranty), and also can't be without the laptop for an extended period of time.

 

Here you go:

buy the G73 DC power jack

If you change this part by your self, then you need to do a very very good clean job with the de-soldering and re-soldering process. If not they will know it the moment they see it, should you ever send it back for repairs.

You can always remove the RAMs you put in and put back the originals that came with it (if you still have them that is).

 

Thank you!

 

Upgrading the laptop to 16GB won't affect your warranty. Soldering in a new DC jack would, unless you get in and out like a ninja and have perfect soldering technique.

Maybe there is a local ASP in your area that could help you with this, see:
ASUS Notebook Authorized Service Provider

http://forum.notebookreview.com/asus/487940-asus-rma-warranty-guide.html

 

Thank you, everyone, for your input.

Because of my job and studying, I can not be without a laptop even for a few hours, and the closest SP was at least 8 hours away! So I took the dern thing apart, and found that the jack is soldered right onto the board! This means that it may eventually break off, and soldering it back on is the only way to get it to work again. The copper post on the power jack, for example, was broken on mine, so I ended up soldering it back on today. It may not last very long, however.

Warranty be derned, but what's a guy to do? Bad design. That's about the only bad thing I'll say about this laptop, as it's almost perfect in every other way.

 

You should replace that jack and get a new one from the link I posted. Or you risk inducing cross talk into the Mobo's other regions depending on what level of make shift job you've done on the current setup to get it working.

 

Thank you, yes, still waiting for the part to arrive.

BTW, anyone who's foolish enough (like me) to try this yourself, I highly recommend a minitorch soldering gun. It has the precision and heat you'll need for this job. No other iron seems to do this precision job justice.

 

If anyone's following this, got the part yesterday, and began desoldering this morning. After six hours of frustratingly trying to get the dern part out of its socket, and removing ALL of the solder, the new part (thanks for the links to the DC Jack) is back in.

The post was indeed broken (hard to tell when it's still soldered in the board, and since I'm over 40, my eyesight isn't what it once was), which is odd, since that's the most solid piece of metal the DC jack has on it!

The trick, I found, was to pry the thing off with a hammer, chisel, and a tactical nuclear bomb. Seriously, though, I actually had to yank the thing off with pliers, because they apparently soldered it on both sides (or something). Then, using two soldering guns, one on top, and one on the bottom (one of them a desoldering iron with a bulb), start to use the bulb to push or pull any leftover solder out of the socket holes.

The absolutely right way of doing this is probably not to use a soldering/desoldering iron at all, but probably a heat gun concentrated to the size of the dc jack, protecting the rest of the board with foil. The soldering irons just weren't doing the job.

Anyways, it's all good now, and besides being a little worse for wear, the laptop is purring along just fine without having to move the power cord around to find the sweet spot.

I just can't believe more people aren't having this issue. I must be really rough with my power cord or something.

Thanks for your helpful advice!

 

^^ good job haha 6 hours is brutal and I better that was fustrating at times I always worry when doing work on something that small especially when it can cause total death with a slip of the hand.

It is one of those things with the adaptor I remember having the same problem with an old Acer got through two bricks and then the jack went and the wire never moved.

I have found with my G73 that because the wire is on the right side I have been able to cable tie this all the way along to the plug with my Storm Cooler cable as it hold them both together into a thick firm wire and it hangs off the side of my bed without any play and so far so good.

 

Next time you need to desolder something try a fluxed desoldering braid.

 

Thanks! There were times when I looked at my completely disassembled heap of laptop parts and unremovable DC jack that gave me pause, and thought, "what the heck did you get yourself into?!?"

Do you have a link to this "Storm Cooler cable" so I can look at it? I DO NOT want this to happen again (although, should be easier to take out now that it's no longer a factory weld ).

 

Sorry chap I should have made myself clearer I meant the cable that runs from my beastly Storm SF-19 Laptop cooler, they both connect at the right hand side in line with each other so to stop movement I just used wire ties to connect them together all the way to the plug. Its an amazing cooler though if you were interested I like to use my laptop on my bed so it makes sure there is plenty of clearance. Comes with two big bugger 120mm fans with upto 2700rpm fan speed, 4USB ports and multicolour lighting facility. G73 sits perfectly on top.

 

Trust me, I used all the tricks of the trade (although knowing how to correctly use the tricks is a different story). I probably went through a foot or more of the stuff, and, yes, I fluxed it first. Just need more practice at it!

The desoldering iron was used to get the easy stuff off, then moved to the braid, then moved back to the desoldering iron (double soldering irons) to get the last bit of solder out of the socket holes.

I bet I can do it in under five hours next time! LOL!

Awesome picture! It's as if it's made just for the G73/74. Since I use mine in the same manner (although just to finish emails or listen to music before sleeping), I might have to pony up some cheddar to buy this thing, if I didn't blow my wad already on soldering irons, desoldering irons, soldering torches, soldering braids, solder, etc. {grin}

 

Glad you pulled it off +1 Rep

 

Thank you very much! You're awesome!

 

http://www.amazon.com/-/dp/B004L74PGI

L-adapter to help protect you new pin connect

 

If you buy one of these the_asus_guy, buy one for me too. I'll pay you back.