The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    Power Problem

    Discussion in 'ASUS Gaming Notebook Forum' started by Morpheus1, Oct 17, 2011.

  1. Morpheus1

    Morpheus1 Notebook Consultant

    Reputations:
    39
    Messages:
    283
    Likes Received:
    7
    Trophy Points:
    31
    I bought an Asus G53SW and now have a problem with the power cord. The computer swaps back and forth from being on power to on battery depending upon a bump on the cable. I have a 90 degree converter on the laptop and it only charges IF I have the cable some specific angles. I thought it was the converter and they sent me a replacement.

    I'm thinking that the pin for the power is busted or damaged where I can't see it or something else inside the laptop is damaged around the power cord connector.

    Should I RMA this or is there another way to fix it?
     
    Morpheus1, Oct 17, 2011
    #1
  2. Support.4@XOTIC PC

    Support.4@XOTIC PC Company Representative

    Reputations:
    130
    Messages:
    605
    Likes Received:
    37
    Trophy Points:
    41
    That actually sounds like the connector inside may be loose. With an issue like that, it is generally best to RMA the unit. If you are still under warranty, that is the kind of thing that ASUS will generally cover. I would recommend contacting your reseller to set the RMA up.
     
    Support.4@XOTIC PC, Oct 17, 2011
    #2