Power management causing G73 to crash - Fixed i think

Hey,
Had my G73 for about 3 weeks now and after a week or so was getting constant crashes. Screen would freeze...no grey screen. (had a BSOD once though)

Anyway figured out this was only happening when the laptop was at home, never crashed at work.
Tried all sorts of things, updated to BIOS 209, video drivers, synaptec etc to no avail. All kinds of driver combinations to be honest.

Anyway, yesterday I took the plunge on a surge protector, filter type thing and have been running at home successfully with no crashes for over a day.

I'm posting this in the hope that maybe this will help others.

It does seem weird though, because we have had 3 other laptops all running fine at home, it's just my new G73 that has the issues.

Cheers

 

Do you care to elaborate what you did exactly to prevent these random lockups from occurring?

 

no that would not be it. out of the last half dozen callers who complained of bsod all were fixed by reinstalling windows. clearly not the cause but evident that bsod is caused by the user in one way or another. figure out what software you installed is causing the crash. i am willing to be it is some type of antivirus or malware protection. possibly something like speedfan or the like

 

Ok so I was wrong.

After almost 2 days of running without crashes while plugged in at home via a Surge Protector, the G73 started crashing again...constantly. (freezing or lock ups i mean, not G/BSOD)

Took my laptop to work the next day, and left it here overnight and it's still going strong.

There HAS to be some correlation between this, it can't just be a coincidence.
I'm reading about faulty voltages for the GFX card being set by the vBIOS, i wonder if the dodgy electricity at home is contributing to that. The work office is likely wired very well given it's supporting hundreds of users.

I don't know anymore. I've driver cleaned today and will see how i go with fresh drivers tonight at home. (10.5)
If that doesn't work, I'll go back to stock.
If that doesn't work, clean install of OS, and finally, if that doesn't work...I'll RMA.

 

The only way this would cause a GSOD is if you don't have the battery in. Otherwise it would just switch to battery power and would not be the cause.

 

Every time there's a problem mentioned on the forums, Geared2Play.com says "OH, it must be user error". For example, the g51j/jx throttling was user error (according to him) until asus issued a fix.

To be fair, much of the time it is user error. But constantly repeating it isn't helping anyone (we all know).

 

If you connect it to the Battery-protected side of a UPS, it'll act as a line conditioner. You can see if that makes a difference.