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    Problem with screen G73SW

    Discussion in 'ASUS Gaming Notebook Forum' started by mikeypinero, Nov 9, 2011.

  1. mikeypinero

    mikeypinero Notebook Consultant

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    Hi all.
    I have a small problem that I want to comment.
    I have a G73SW just 2 days ago and I noticed that there has appeared a small white spots on the screen that seem dead pixels. This afternoon, another spot appeared identical but slightly smaller.
    Just can see with angles, not in front
    Anyone know what can be and could be due?

    (it´s a ChiMei pannel)

    [​IMG]

    Uploaded with ImageShack.us
     
    mikeypinero, Nov 9, 2011
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  2. svcr0c0

    svcr0c0 Notebook Consultant

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    It looks like a pressure spot. Did anyone touch your screen with their pen, finger nail or something like that?
     
    svcr0c0, Nov 9, 2011
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  3. mikeypinero

    mikeypinero Notebook Consultant

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    No one has touched the laptop apart from me, and I am extremely careful...
    In addition to pressing the stain is observed is somewhat deeper (a few millimeters deep)
    Maybe it's something about the backlight?
     
    mikeypinero, Nov 9, 2011
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  4. alaric_t@hotmail.com

    [email protected] Notebook Evangelist

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    I had the same issue, albeit not nearly as noticeable. I RMA'd for it, amongst other issues.
     
    [email protected], Nov 9, 2011
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  5. mikeypinero

    mikeypinero Notebook Consultant

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    and can not be repaired without resorting to technical service?
     
    mikeypinero, Nov 10, 2011
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  6. mikeypinero

    mikeypinero Notebook Consultant

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    at least someone knows what type of failure can be treat??
     
    mikeypinero, Nov 11, 2011
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  7. Support.4@XOTIC PC

    Support.4@XOTIC PC Company Representative

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    With something like that you would want to RMA it. Have you contacted your reseller to inquire about the process? It does look like a pressure spot based on that image, but it's hard to tell without actually looking at the unit.
     
    Support.4@XOTIC PC, Nov 11, 2011
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  8. mikeypinero

    mikeypinero Notebook Consultant

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    I removed the panel and I've looked through the area behind and nothing is observed.
    Perhaps the white point matching plastic rails that are in the inner zone of the cover, but even with the separate panel 3cm the white point does not disappear, so I guess there is no solution.
     
    mikeypinero, Nov 11, 2011
    #8