Quick Question

Last year I bought a Asus G53j series laptop. The dam thing has been has been shuting down when I try Opening my E-mail Account . I pretty sure Its a simple fix. Thank's BB KID

 

Overheating? Download hwinfo or CPUz/gpuZ and tell us your temperatures.
Either way dust off the laptop with an air compressor, shoot directly to the vents and see if those are clogged up.
You may need to repaste it worst of cases.

 

Kingpin The temps are running with In range of this laptop. Im using a cooling pad because of the bad luck Ive had with a another brand. Ive got a friend coming up on Friday to look at the laptop. This laptop has not been In service for very long . I went into power managment and changed some of the power settings. Thanks for the response. bbkid

 

That sounds like it could possibly be a virus or mal-ware if its doing it while you try to open your email. Try it with another browser like IE or Firefox to see if it continues to do it. Get malwarebytes and avast to check for virus's

 

I agree with Hutsady. Can you run a game on the laptop? What about non-email applications? Have you downloaded anything that could be deemed 'sketchy'? (okay, don't answer that one, but consider it lol) Also, I would check temperatures regardless of the cooling fan and everything.

 

^ Exactly. Check your temp carefully. By "in range", it would mean 39-42 idle, while 70-75 under load (or even less) if not overclocked.
Cpu should be around 45-50c in idle (or less) and around 60c under load.

 

I highly doubt any G73JH or JW at stock would have temps that low for idle or load. Even after repaste with ICD7 and cleaning everything, I'm getting 49C idle for cpu with mid 50's load. For GPU, it may start around 40C when I start my computer, but it will idle around to 50-60C and max load at like 70C. I'll be running more thorough benchmarks tonight, these #'s are from what I remember from last night. However, the point is that stock temps are way worse. My GPU maxed around 87C and CPU around 70C in the past. Idle temps were 66C for GPU and 55-60C for CPU. Again, off the top of my head but pretty close as I recall.

 

It depends on systems, i guess.
As an example i left my laptop on, ive just got back home, and these are my temps (idling, Origin opened preloading BF3, Throttlestop running):

Cpu: 42c. Max 60c.
Gpu: 35c. Max 50c.

All stock, room temp is 19c, and i dont have ICD7, stock TC.
The max ive seen in temps while idling on gpu is 42c. Thats why i posted those numbers, because thats the range im getting.
Again it may be the sandy bridge platform that makes a difference, althought i doubt it, the system is the very same old G53 afterall.

 

Well, I'd just like to point out that my room temp is 10 degrees higher than yours. 66 degrees fahrenheit is freezing! Where do you live? In a refridgerator? I'll test my GPU temps (and cpu) tonight to see what it's at, but I don't think I've ever seen an idle temp in the 30's Celsius.

 

He is using a different GPU so you cannot compare temps as the cards run differently not only by ambient temperature the difference in heatsink among other things plays a big part. I idle solid at 42oC and my GPU fan shuts off at 44oC you just need to flash to the OD2 Vbios and set your clocks to run at 100/150 when idling. Without additional cooling you wont see the ATI card go into the 30's but the 40's is cool enough you are talking about the card lasting 10 years instead of 9 years

As we have the 920XM do not expect much lower than the 50's because the thing is a firecracker.

 

I just want to thank every body for there response's Ive got regestry mach and norton both . Im not sure but I think it was a power management Issue. I say this because The laptop has not shut down since. This is one machine I plan on keeping and using for a long time. this is the fourth laptop Ive bought in a year. So I wont touch the other brand with a ten foot pole . thanks again everybody. BB KiD