Some Problems with my Asus G73jh

They started this morning I had something similar to a GSOD (the screen went a random color for a few seconds while I was gaming, and the music was still playing and it stopped responding, I had to hard reboot)
the laptop wouldn't start for a few minutes thought it was dead, after I started it the screen went crazy flashing a few seconds before turning off, after a few more restarts everything seemed fine until...

I started a new game and I get a grey or green ( don't remember) screen for a few seconds and it's dead, restart, screen dies at bootloader, then at windows loading, leave it of for a few minutes then I am here.
I checked GPU temperatures they seem fine, CPU is rather hot, I am suspecting that the CPU overheats.

I did a ram test, and I will do one again soon (ram seems fine)

this doesn't seem to be a software issue since it persists after the reboot, even when loading a linux OS.

Has anyone had similar problems? (screen goes a random color and PC freezes, after restart screen dies before windows is loading flashing a few lines before it does)
if you leave it for a while it comes back to normal, problem seems to come when playing a game.

 

Check it on an external monitor. That will give you some clues.

 

Overclocking anything?

 

I will try that, it seems to actually freeze after the screen changes color , it's not like everything else works fine just the screen is dead.

F.M.L., I tried to do an artifact test and after a while, (IDK if it's related) it died, couldn't turn it on (screen didn't react, hdd indicator was dead) for some time, was scared that it was dead, it seems to me that it's a GPU RAM problem

 

Remove the battery and AC adapter for at least 30 seconds and then try powering it on again.

 

it's on now (If I post here it means I could turn it on), but things don't look so well

I assume the video RAM becomes corrupt, and since RAM memory doesn't instantly erase when it lacks power, it needs a few seconds or so, that's why it doesn't start immediately , I have no idea tho and I am afraid to not break it completely

 

Did you try it on an external monitor yet?

 

I expect it to die as well, the only external monitor I have is my TV, I'll hook it up via HDMI

 

Yeah I guess you are leaning towards VRAM going bad then...

 

I am sad and I am going to sleep right now, will try further testings tomorrow.

 

You mention in your initial post your CPU is hot what temps is it running at? Check HWINFO make sure both the GPU and CPU fans are showing up because if one is missing that could be your problem.

If it is GPU/Vram related and its out of warranty just get some thermal compound and new thermal pads and tear apart the block and replace them, you can do the CPU while your in there if it is out of warranty. If its temp related either by the chip or the Vram this might fix the problem. If its within then RMA it.

 

I ran prime 95, my CPU went very high (up to 99 degrees) but the system was stable, but as soon as I run a 3d game it fails, it failed once even when watching a movie, and all this happened out of nowhere.

edit: It's out of warranty and I replaced the thermal paste multiple times, but guess I didn't do it good on the CPU (replaced it once)



I am still going to try ALLurGroceries's advice and hook it up on an external monitor, maybe there is a problem with the LCD connector.

I am also going to try to make a few more RAM tests, and if it crashes again during the ram test I may try to remove some RAM bars)

I just remembered that after the RMA, I observed that the top part of the LCD (not the screen itself but the plastic area) used to get quite hot, and I wonder, since they did a complete disassembly if they didn't mix up some cables or something in there

ok GPU temps are 56 60 52 (Celcius) according to GPU-z and AMD clock tool

CPU temps are ~ 65 on average on indle

Edit : this is strange hwinfo32 cannot obtain the GPU sensor info

 

Your CPU should not reach that high using Prime 95 so it is unstable I would go back and replace your repaste that you did because something is not right there either its a bad paste job or you have not reattached the heatsink correctly.

GPU temps while stress testing using Furmark and comparing with HWINFO your GPU idle temps are fine - Your CPU idle is high unless you live in a sauna.

When you dissassembled did you make sure that you did not crush any of the wires that exit the rear of the laptop that go into the LCD? Go back and check them to make sure they are not damaged when you repaste the CPU.

 

I disassembled some weeks ago and played daily since then, and for some reasons problems started yesterday morning

Also I forgot to connect the touchpad since it's not working (happened on one of my repastes before) don't see how this can be a problem...


I will try to open it up and repaste it sometimes later this month ( I may still have stuff do to on my university)

It seems to me that it's a GPU problem, but you can never be sure...

also after restarting hwinfo it was able to acquire the GPU sensor info.

Sometimes under normal usage the screen flashes a few black lines for a few seconds but it continues to work, but if I start a game (happened under a video as well) the screen with either shutdown or flash a color and I will have to hard restart, and after that it will crash while loading windows, or even linux, and I have to give it a few minutes break before I am able to start it again, after a few tries (linux seems more stable, I assume it's because of different drivers)

 

If its a GPU issue test it with furmark and check the temps as I just said, personally I dont think it is I reckon you have pinched or damaged a cable or wire and it sounds like you need to prepare properly before attempting to repaste again if you are forgetting to reattach things.

Go back in and make sure no wires are pinched and check all of the connections. While your at it repaste the CPU and reseat the heatsink properly before you burn it out. Most importantly if you did repaste the GPU make sure you have replaced all of the Thermal Pads correctly over the VRAM and controllers otherwise Mr Groceries comment about the VRAM being on its way out could be the cause.

 

I haven't been on in forever. But if the problem happens when your playing a game, doesn't that scream a video card issue?

Maybe try different driver versions. My signature is old but effective info.

 

ok, this time It happened again, but the sound was still on, so I just waited to see what happens, and the driver recovered, so yes it's GPU related for certain now.

 

Are you using the latest Vbios or overclocking?