Thanks for the vbios Gary but..........

First and foremost, the new vbios was a huge step in the right direction.....but gary stated that we would be seeing a new touchpad driver last week as well....now i realize that things can and do change, but Gary hasnt posted an update in quite some time....im jsut wondering where we are with that driver....Chasity, dont you you have a red batphone connected directly to Gary's brain or somthing? anyone?

p.s. as in every sentence i type, i had to go through this post and re-add 5 keystrokes that got dropped.....my typing is bad enough on its own, lets get this fixed!

thanks in advance

 

disable the touchpad.

There, I fixed it for you.

 

uninstall synaptic drivers.

 

This situation is currently under investigation as Gary stated early. Seems not to be a software problem since neither HP, asus, synaptic (with or without multitouch enable) has the same issue. For me, the touchpad works perfect, but suddenly start to do the same than yours do. Only the restart solve the situation. Stay tuned to the forum for any update.

 

I've been in touch with Gary a bit via email for some issues I'm having, and the other day I got an automatic response stating that he's currently out of his office with limited access to email and such.

That's probably a good part of why we haven't heard from him lately. He should be back in his office after the weekend, so just sit tight.

 

I heard from another user that he is out till the 20th...let me try and find the post and user who posted it.

 

You have brain cancer....let me cut out your brain...there i fixed it for you

disabling the touch pad is not a fix, it is a workaround the results in loss of functionality.

Thanks for the gary update....

It wierd though, some say its not a software problem because resorting to the microsoft driver fixes it...other swear it is because other vendors are not having the issue......its like the 5870 debate all over again....to be honest, i dont care what the problem is...i just care what the solution is.

 

What? That's the worst comeback I've heard in a long time.

Seriously, disable the touchpad when gaming. You ought to be using a mouse anyways.

Or turn down the sensitivity. A lot of people will touch the upper left hand side of the touchpad when typing, and the synaptic drivers will disable the keyboard for a moment.

Yes, there is a problem, but if you're dropping that many keystrokes, it isn't entirely to blame on hardware/software.

 

Take it easy dudes, the last think we want in the forum is personal fighting. At the end, everyone of us make research and learn forum our problems. I love tweak/configure/fix/optimize my system and with this laptopI'm doing all of this. I would like to have a system problems-free but for now I'm very satisfied with the system.

 

I know this will come as a shock to some, but a few of us actually use this beast as a laptop and not just for gaming/desktop replacement lol.... I use it in places where an external mouse is not an option all of the time. if i didnt need the touch pad, it would be disabled in the bios, end of story. But i travel for a living, and on a plane or at a customer site, i cant always use a mouse.

 

That's nice, I use mine for teaching, mostly. SO WHAT?
You may want to simply uninstall the synaptic drivers. That'll fix most of your problems.

 

no lagg issues here.. just hate the old synaptics drivers.. using hp ones.. no lagg at all.

 

DCx,
First of all, stop being rude.....play nice....Anonymity is not an excuse for lack of manors.
Second, the main point is that i paid for this laptop. i dont think it is too much to ask for it to work as designed.
Furthermore, if you refer back to my orginal post, you will see that all i was asking for was an update on the solution. Gary had said that we should see a driver last week (if it is indeed a driver issue). So a fix is in the works....i like fixes more than workarounds. As in the vbios not a single GSOD since release.
For you, disabling the touchpad is a viable option. For me it is not.
For some, reverting to MS drivers is an option. i personaly like to be able to use my Fn key to turn it off/on on the fly and i have started using scrybe on my touchpad and that requires the synaptic driver.

It seems that gary has not forgoten the issue. to be honest, this is a SMALL issue in comparison to the GSOD. i am overall quite happy now with my G73. This is just a mosquito buzzing arround being annoying by comparison.

 

Thank you for your contribution, but ............ it would be nice if you had something to say, rather than insulting Gary.

As you say, Asus is working on it. I'm sure you discovered that fact after you created this thread, because if you created this thread knowing that it was being worked on, then you're just contributing to the perception that anonymity creates rudeness. For the synaptic drivers, I have the same problem with my g73. I've had the same problem for all 4 G73s I've had. The current solution for the touchpad problems is to use the MS one, or disable it. You seem to think that if you continue to post your problem, someone will give you a different answer. Right now, that is the only answer.

If you don't like it, well ... join the club. And post in the relevant threads, please (that would be playing nice, AND playing by the forum rules).

Edit: If english is not your first language, I apologize. It is really easy to misinterpret what is said on the internet when you don't have a firm grasp of the english language. And I'd like to tell you that saying "Thank you, BUT ..." is usually used when you're not really thankful. And so, it comes across as disingenuous ... and an insincere "thank you" is really a "screw you".

 

DCx, actually you are wrong. The MS driver does not fix it for ALL G73s.

Disabling in BIOS is the ONLY 100% fix. Loosing touchpad functionality to have a functioning keyboard is unacceptable. I bought a laptop that is supposed to have a functioning touchpad and keyboard 100% of the time.

I have been using laptops since 1990 and this is the first one I have come across where the basic functionality of a keyboard and touchpad working 100% all of the time is such a problem. Unacceptable any way you look at it. And this is FAR from the first laptop model that Asus has had this issue with. That alone should make this the top problem to be fixed.

 

Trust me. The MacBook Pro (or the one I had) is 100 x worse

 

On the long wind that I have yet to see it mentioned. Does everyone here have a fresh Windows Install and installed the KB Filter Driver that comes on the CD (And also is on the ASUS site I believe)?

I have not installed that one on either laptop I have used and though the touchpad itself is a crapshoot, I have had no lag issues with the KB itself whatsoever as of yet.

 

I have tried with and without the KB Filter. It does not appear to affect the problem one way or the other for me. Removing ATK fixes the problem but you lose KB backlighting and most of the other Fn+Key options (a few of them still work). Removing the touchpad drivers also fixes it, but I would rather have it disabled in BIOS than bouncing all over the screen while I type.

 

I had a few users try the new Synaptics driver. It worked for two and did not for three others. What does work is removing the synaptics driver and using the Win7 native driver. We are still working with Synaptics and Microsoft on the problem and it is our first priority to fix on the list at this time.

 

and why are you releasing drivers WITHOUT two finger scroll (vertical and horizontal)???

 

Is there any downside to using the Win7 native driver? I don't care about 2 finger scrolling or some such, only that it works without lag and that I can type without the cursor jumping all over the screen from my palms and that I can use the Fn key to shut it off when I dont need it.

 

Not really. Just adjust the acceleration setting to your liking.

 

So to do that I just uninstall the synaptics drivers and reboot and then Win7 will take care of the rest?

 

yeppers

 

Chastity, is there any way to soft disable the touchpad (using Fn key or other method) using the default Win 7 drivers?

 

Fn+F9 should still work, assuming you have ATK installed.

 

It didn't for me. And yes I have ATK installed. The newest version 1.000006 or whatever. I can try it again. My steps were to uninstall Synaptics and reboot then use Fn+F9 to try to disable touchpad. Still worked.

 

Then there is something wrong with your setup/keyboard, or something. It should work, works for me. This is not related to the Synaptics drivers, something to do with your keyboard/ATK software.

 

I'll uninstall my current ATK package and download the latest ones off the ASUS website and then uninstall the Synaptics and report back.

 

If you don't have the problem others have reported, then please don't post on things you cannot do anything constructively towards resolving hier problem other than "works for me".

 

Jesus Beast, at least keep your bickering to one thread. If you can't just Stop.

 

Ok I redownloaded the ASUS provided ATK drivers uninstalled both my Synaptics drivers and my installed ATK package. Rebooted. Installed the ATK package. All my Fn keys work except the one that turns off my touchpad which will not turn off. If I install Synaptics now on top of this current setup then the Fn key works. Perhaps Win7 isn't installing the best drivers it can? Or something? I would be happy with this setup (even tho my cursor jumps all over the place when Im typing with the touchpad on) if I could use the Fn key to disable the touchpad when Im using my USB mouse. Well I wouldnt be happy, but I could get by and still have some sort of touchpad functionality.

 

Hmm that is so odd. Let Gary know since he is working with Synaptics on a new driver.

 

The ATK package will not affect Windows 7 native mouse driver. It will only control the Synaptics drivers via the Fn+F9.

And it is not "odd", as Asus intended the laptop to use the Synaptics drivers, thus they put the hook in to command those drivers to disable. Microsoft does not have such a command for thier drivers, and the ATK package is not built to control Microsoft native drivers even if they did build in that functionality.

 

Not sure how to let Gary know, maybe he will read this thread. Or perhaps Chastity will have some other suggestions.

 

I would just install the Synaptics driver. And wait like everyone else for Gary and his team to release a Keyboard fix. I know you maybe be impatient, we all are. But the only "good" solution has to come from Asus.