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    Touchpad Lag/freeze/buggy/jumping debugging

    Discussion in 'ASUS Gaming Notebook Forum' started by Nekki, Sep 24, 2010.

  1. Nekki

    Nekki Notebook Evangelist

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    hey, I just do not live in the forum (sometimes yes :p ) I own a asus w2p and this laptop DO NOT HAVE the problem.


    PS - you lady with 9 fingers :mad: :mad: :D :D
     
  2. Xellon

    Xellon Shinobi of the wind

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    The no geek method is amazing a times. Not just with this laptop but other things xD

    I'll give those drivers a shot. arigato.
     
  3. baastrup

    baastrup Notebook Enthusiast

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    Any news on the issue?
     
  4. zantrax

    zantrax Notebook Enthusiast

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    probbly no, and never...
    asus dont care to respond about this, or the keyboard thing, they act as if it doesnt exist... :rolleyes:
     
  5. mite_jan

    mite_jan Notebook Deity

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    when they are selling this laptop they need to give some informations how buggy those laptops can be (but ofcourse they won't do that ..they just want to take our money ) :)

    1600 $ for a very problematic laptop :D
     
  6. j00zl33t

    j00zl33t Notebook Consultant

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    i really wish this issue would be resolved...this is so unacceptable.
     
  7. mite_jan

    mite_jan Notebook Deity

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    and what the wrong with those synaptics drivers
    every driver has different option
    using latest Touchpad_Synaptics_V15.1.18.0
    and none of two fingers scroling rotate three fingers are available
    14.0.3 was best for me i think
    going to try some other v15 drivers with all of the options
     
  8. Chastity

    Chastity Company Representative

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    The touchpad issue is tied to the keyboard lag/dropped keys issue, which is why in that thread I have both drivers redone. So success in one will be for both.
     
  9. bupe

    bupe Notebook Enthusiast

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    Did the new 213 bios fix this issue? I'm a bit confused...

    Cheers,
    Peter
     
  10. DCx

    DCx Banned!

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    A bios update, as well as an ATK update and a synaptic update gets it under control.
     
  11. Nzl

    Nzl Newbie

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  12. Nekki

    Nekki Notebook Evangelist

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  13. Shiboe

    Shiboe Notebook Consultant

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    Try disabling the service for ATI hotkey handling, that coupled with the new drivers may do the trick. Working so far for me since last night after 6 months of erratic trackpad. Could be too soon to call victory though. =/

    edit:
    SIGH. Trackpad still failing. There really doesn't seem to be a solution.
     
  14. Nzl

    Nzl Newbie

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    oh btw the more special functions you disable the less problems you will have but that's the best software solution i could find :(
     
  15. no1up

    no1up Notebook Evangelist

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    So no fix yet huh??
     
  16. Chastity

    Chastity Company Representative

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    If the software fix doesn't work, RMA it
     
  17. creyssonbr

    creyssonbr Notebook Guru

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    I saw in one forum the solution is to remove the tape under touchpad then cleaning the residues.

    Actually, anyone have a solution to it or did something like that?
     
  18. PhnX

    PhnX Notebook Evangelist

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    Yup. Been a year and a bit now, tried everything in the book. Touchpad still craps out during my classes (read: infuriating). Unfortunately, some G73 will be stuck with a broken touchpad since Gary Key ran for it a while ago and never came back.
     
  19. JFMeisteR

    JFMeisteR Notebook Enthusiast

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    I have a G74SX that I bought 2 weeks ago and I have the same issue, except it's not with a Synaptic Touchpad but with a Sentilic touchpad. I had the default drivers and tried the latest and it does the samething. This is really annoying; I sent Asus an Email and will see what the tech support says but it kills me to send my laptop for a week for such a stupid problem, unless I return the laptop @Costco...
     
  20. Chastity

    Chastity Company Representative

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    Go into the finger sensing pad config and hit the Asus SmartSense tab. Adjust the size of the active area to fit with your typing style.

    Case: 1616523
     
  21. tony_k

    tony_k Newbie

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    i got an RMA for my g73jh-1 for the erratic touchpad issue.

    i live in CT, so i was going to use NSI - Welcome for the RMA
    because they are about a 30 minute drive from where i live and i can physically drop and pick-up the machine there.

    any recommendations as to what i can tell them to insure a proper resolution?

    forinstance, is there a replacement touchpad part number that is properly grounded?

    or does the fix require that legendary physical operation of removing some foil backing?

    any tips appreciated...

    thanx,
    tony...
     
  22. tony_k

    tony_k Newbie

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    well, i dropped the machine, and the guys at the service center indicated that they would probably just swap out the touchpad. what do you think the chances of that resolving the issue are?

    what i mean to ask is: does anyone think the latest replacement touchpads have addressed the grounding/static issues?

    like for instance, i thought i have read that some units of the later models, g74xxx, also have similar touchpad issues...

    is the aforementioned foil backing part of the touchpad part itself? in other words, if they swap out the touchpad will the foil backing and associated glue be swapped out as well, or is the foil backing and glue not part of the touchpad part itself (and therefore will remain even if they swap out the touch pad)...?
     
  23. tony_k

    tony_k Newbie

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    ok, so i'm a little late in responding, but the issue actually got fixed. i was able to get chastity to call the tech at nsi and describe the fix which was carried out succesfully. i'm not sure of the exact detail, but the tech described something about covering the back of the trackpad with electrical tape which kind of makes sense if it was a static electricity grounding thing.
     
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