The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    Urgent Display Issue!!! Urgent Really

    Discussion in 'ASUS Gaming Notebook Forum' started by Turquia, Jul 7, 2011.

  1. Turquia

    Turquia Notebook Geek

    Reputations:
    0
    Messages:
    97
    Likes Received:
    0
    Trophy Points:
    15
    Hello folks. MY Asus g73 was heating alot so i gave it to a service where they fixed the issue.

    However now my display is no 1080p.

    When i go to control panel the native is 1600*900
    I cant selet 1080p at all...

    I formatted my laptop ( i always wanted to do it to get rid of blotware anyway)

    I installed everything and the problem is still there...

    The thing is when they were fixing the issue of overheating, the guy told me that they could not get the display working and it had all of a sudden stopped working, but the next day they claimed that the problem was solved and it was their mistake...

    Is it possible that they somehow damaged a circuit or something?

    The computer is running flawlessly but 1080p is not there. It is only 900p on any resolution settings.

    Any ideas what is my problem?

    On NVIDIA CONTROL PANEL, my display is cPATH

    is that right?

    I really need urgent help before i go back to that place tomorrow.
     
    Turquia, Jul 7, 2011
    #1
  2. dkillone

    dkillone Notebook Evangelist

    Reputations:
    319
    Messages:
    630
    Likes Received:
    0
    Trophy Points:
    30
    Sounds like they switched out your 1080p panel for a 900p lcd panel. I'd tell them they made a mistake and have them switch it back out for what you're supposed to have.
     
    dkillone, Jul 7, 2011
    #2
  3. Chastity

    Chastity Company Representative

    Reputations:
    1,295
    Messages:
    6,545
    Likes Received:
    336
    Trophy Points:
    251
    What exact model do you have?
     
    Chastity, Jul 7, 2011
    #3
  4. Turquia

    Turquia Notebook Geek

    Reputations:
    0
    Messages:
    97
    Likes Received:
    0
    Trophy Points:
    15
    Honestly do you think so?

    Wow. Heads will roll tomorrow if thats the case.

    Whats the name of the Asus g73 display be when you go to Nvidia Control Panel?
     
    Turquia, Jul 7, 2011
    #4
  5. Turquia

    Turquia Notebook Geek

    Reputations:
    0
    Messages:
    97
    Likes Received:
    0
    Trophy Points:
    15
    Asus g73 sw - 1A

    its the model i got from Amazo

    1080p

    playing 1080p for the last 3 months
     
    Turquia, Jul 7, 2011
    #5
  6. dkillone

    dkillone Notebook Evangelist

    Reputations:
    319
    Messages:
    630
    Likes Received:
    0
    Trophy Points:
    30
    Yup, I wouldn't put it past them, have read they did it to another poster here before.

    This is what my display is,
    [​IMG]
     
    dkillone, Jul 7, 2011
    #6
  7. Turquia

    Turquia Notebook Geek

    Reputations:
    0
    Messages:
    97
    Likes Received:
    0
    Trophy Points:
    15
    it is 8 pm here and the store is closed.

    I will be there tomorrow first thing.

    Heads will roll
     
    Turquia, Jul 7, 2011
    #7
  8. FlyingFalcon

    FlyingFalcon Notebook Evangelist

    Reputations:
    52
    Messages:
    395
    Likes Received:
    2
    Trophy Points:
    30
    They tried pulling a fast one on you.
     
    FlyingFalcon, Jul 7, 2011
    #8
  9. Turquia

    Turquia Notebook Geek

    Reputations:
    0
    Messages:
    97
    Likes Received:
    0
    Trophy Points:
    15
    I am truly hoping that I can keep my nerves tomorrow when i go to the store.
     
    Turquia, Jul 7, 2011
    #9
  10. FlyingFalcon

    FlyingFalcon Notebook Evangelist

    Reputations:
    52
    Messages:
    395
    Likes Received:
    2
    Trophy Points:
    30
    Ask them if they changed onus display. If they say no, then lose your cool. If they say they did, keep your cool and tell them they installed the wrong display panel. If they say they did not, lose your cool. Go mad.
     
    FlyingFalcon, Jul 7, 2011
    #10
  11. Chastity

    Chastity Company Representative

    Reputations:
    1,295
    Messages:
    6,545
    Likes Received:
    336
    Trophy Points:
    251
    I would think this is appropriate for the circumstances

    [​IMG]
     
    Chastity, Jul 7, 2011
    #11
  12. Turquia

    Turquia Notebook Geek

    Reputations:
    0
    Messages:
    97
    Likes Received:
    0
    Trophy Points:
    15
    Tomorrow if you hear news that the HULK is real and was spotted somewhere in Turkey, guess whom that would be?

    ME...

    I`ve seen so many cheap tricks in my life

    But this one beats them all.
     
    Turquia, Jul 7, 2011
    #12
  13. Hedonist

    Hedonist Notebook Evangelist

    Reputations:
    30
    Messages:
    403
    Likes Received:
    0
    Trophy Points:
    30
    Yo I'll wait for your news here. But just a tip, go to the store with someone...someone knows how to k*ll.
    Show them you're angry if they make fool of you but ask them first.
     
    Hedonist, Jul 7, 2011
    #13
  14. Turquia

    Turquia Notebook Geek

    Reputations:
    0
    Messages:
    97
    Likes Received:
    0
    Trophy Points:
    15
    Here is what happened.

    The guy accidentely plugged my full HD laptop screen to a wrong part in the laptop, so the display got broken. He didnt tell this to his boss, and ordered a new 17.3 inch screen and paid it himself. However the new screen was a cheap screen and was only 900p while mine was 1080p...

    I talked to the boss today, and the highest ranked technician. They apologized a million times and said that they didnt know it at all. They ordered me a new 1080p screen which will arrive on monday and will be replaced.

    The guy who made the mistake was scared and took 3 days off work. He also is a heart patient, which made me feel bad and sorry for the kid. His boss was a bit angry to that guy, not because he broke the screen but because he didnt tell anything. He also said that if he had told, his company's insurance would have covered it.

    So problem is solved for now. Gotta wait until Monday.
     
    Turquia, Jul 8, 2011
    #14
  15. sarge_

    sarge_ Notebook Deity

    Reputations:
    288
    Messages:
    896
    Likes Received:
    1
    Trophy Points:
    31
    He probably read this thread lol.
     
    sarge_, Jul 9, 2011
    #15
  16. Tristania64

    Tristania64 Notebook Enthusiast

    Reputations:
    27
    Messages:
    24
    Likes Received:
    0
    Trophy Points:
    5
    Wow now THAT'S bad service. They should update your video card to a 560m or fill your laptop with 16 gigs of ram for the inconvience. It's good you caught onto it early and not waited a week because maybe than they would have denied ever seeing you before.
     
    Tristania64, Jul 9, 2011
    #16
  17. cayocayo

    cayocayo Notebook Consultant

    Reputations:
    14
    Messages:
    136
    Likes Received:
    0
    Trophy Points:
    30
    wow.. i would be very angry if it happens to me.LOL
     
    cayocayo, Jul 9, 2011
    #17