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    VOIP doesn't work on G73JH?!?

    Discussion in 'ASUS Gaming Notebook Forum' started by octiceps, Nov 12, 2011.

  1. octiceps

    octiceps Nimrod

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    Hey everybody,

    I'm new to these forums and I just got a G73JH-BST7. This is the one with the Mobility 5870 and Core i7 740QM (1.73GHz). Everything is fine except for one massive problem: VOIP DOES NOT WORK AT ALL.

    I am using a gaming headset with a built-in microphone that plugs into the audio jacks at the side of the laptop. My Windows Control Panel picks up the voice from the mic just fine but when I launch any VOIP application, I can neither transmit nor receive voice. When I unplug the headset and use the built-in mic on the laptop, the same thing happens.

    So far, I have not found a single VOIP application that works. This includes:
    TeamSpeak 3
    Ventrilo
    Steam Voice Chat
    Battlefield 2 VOIP
    VOIP in Source games (Counter-Strike, Day of Defeat, TF2, etc.)

    This is just so frustrating for me and it is compounded by the fact that I'm in a gaming clan where voice communication is a must.

    My laptop has the Realtek HD integrated sound card and my driver for that is up-to-date (v2.66). All other drivers and Windows 7 are also up-to-date.

    I've been looking around the Internet for solutions and it seems that my Realtek sound card is probably to blame for the Battlefield 2 incompatibility. I can live with that, but I can't live with everything else not working as well. I would really regret this purchase if I can't get VOIP to work. If anybody can help me out with this I'd greatly appreciate it.
     
  2. Toxictaru

    Toxictaru Notebook Consultant

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    Has the headset worked in similar applications on other computers? Are you behind a strict firewall (either on your computer, the network, or the router)? Those would be the first places I check.

    Also, can you confirm if the headset works in other non-VOIP applications. Can you hear music through it? Can you record sounds in Sound Recorder? If you answer yes to any of these, I'd suggest the firewall route... otherwise you might have a faulty headset.
     
  3. octiceps

    octiceps Nimrod

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    Thanks for the suggestions Toxictaru. I'm overjoyed to report that my VOIP is functioning perfectly fine now. It seems that whenever I try to set up my mic inside the games, the games won't detect the microphone, but when I actually join the game, the headset transmit/receive works perfectly fine.

    Problem solved. Mods you can lock this thread now.