What is this and how do I fix it?

I've had my G73JH for about 2 months now and just started getting this random, inexplicable error. It's happened twice this last week and I have lost a considerable amount of unsaved work because of it.

What happened the first time was I put my laptop to sleep in order to do something else and when I came back it had shut down by itself. After booting it back up the first thing that was displayed was the window in the images above. I don't know if my computer actually had a BSOD before it shut down because I was not there to see what happened.

Second time this happened, I just left my computer at idle without putting it to sleep and left the room. My laptop is configured to go to screensaver after 10 minutes and sleep after 15. When I came back this time, my power button was not blinking, meaning the computer was not asleep, but the monitor had shut off and could not be turned back on with the LCD on/off toggle (FN+F7). I had to manually restart the thing by holding the power button, and when it booted back up again the same window appeared. Yet again, I don't know if my computer actually had a BSOD because this time the monitor was turned off.

Any ideas?

Specs in my sig.

 

It would help if you could use Blue screen of death (STOP error) information in dump files.
Then post the results as an attachment to your next post.

 

I can't attach it; file is too big.

But you can take a look at the dump file here. It's an attachment at the end of my original post.

 

http://downloadmirror.intel.com/20019/a08/infinst_autol.exe

First thing I would do is download the Intel INF chipset installer, and run it from a command line window with the command:

"infinst_autol.exe -overall"

This will force update your chipset drivers to the latest build. Also, if you are not on SP1, please update.

You can also try disabling hibernation: (run in a Command Prompt with Admin Rights)

powercfg /f off

Turning it back on will recreate the Hibernation file

case: 1622603

 

Thanks for the info Chastity. I'm was already on SP1 and I've updated my chipset drivers using your method. Someone on sevenforums took a look at my memory dump files for the BSOD and said that it pointed to my Intel WiFi drivers so I've updated those as well. Hopefully this will solve the BSOD issues.

 

If the Intel wi-fi drivers don't fix it, completely uninstall your adapter through device manager and then reinstall the drivers.

 

Actually, that's exactly what I did to install the new set of WiFi drivers; first I removed the old ones from Device Manager then I installed the new ones.

For whatever reason, my G73JH has behaved erratically since I got it, despite the fact that I performed an OS reformat and have optimized it very well. I don't mean major problems, but just small things like this BSOD that only happen occasionally and can't seem to be recreated by my own efforts. Other times, games have crashed for no apparent reason or I get momentary freezes during normal usage. Just the fact that these issues are so small, infrequent, and isolated makes it hard to pinpoint the exact causes of them. I guess that the average user could shrug it off and attribute it to the sometime random quirks of using a PC; after all, they seem to happen to everyone.

However, for the first time in my life I'm actually taking the effort to keep this system as optimized, updated, and secure as I know how. I've got an old desktop from 2004 running XP x32 that I used almost daily and it has never gotten a single BSOD ever despite the fact that I hadn't updated its drivers for years due to laziness. Makes me frustrated how my efforts seem useless at best, counterproductive at worst.

 

I would not say lazy, I would say smart, if it works why update? I really do no get the obsession with using new Video drivers for instance unless you are having issues of course.
I would love to know how many non-MBR members out there have upgraded to CCC 11.X - & had problems simply due to not knowing about the VBIOS Fix...