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    Will Asus sell just a video cable for the G73JH?

    Discussion in 'ASUS Gaming Notebook Forum' started by ZFreak(Dallas), Sep 20, 2011.

  1. ZFreak(Dallas)

    ZFreak(Dallas) Newbie

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    I've been in and out of my G73JH-BST7 several times over the past year (repasting CPU/GPU mainly...but upgrading to the 940XM, maxxing out the memory to 16GB, etc..) and I have recently had an issue of the screen not working. When I say it's "not working" I mean that I can hear windows start up, the keyboard lights come on, etc, but there is nothing on the display. I took the computer apart again and reassembled everything and it worked again for about 3 months, and now I can not get it to come back on at all. The computer will still start and boot to windows like normal.

    It was so frustrating (and I needed a working laptop ASAP) that I went out and bought a refurbished G73JH-BST7 from tigerdirect.com.

    Anyway, I believe that I have damaged the cable that goes from the back of the LCD screen to the motherboard. Is there a place online that I can buy parts for this computer, or should I contact Asus directly? The warranty is void (willingly), so I'm willing to purchase the part I damaged to get this working.

    Thanks in advance.
     
  2. mharidas

    mharidas VLSI/FAB Engineer

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    You might have had a sticker on it with a part number, if we have that we can check for good prices. ASUS will surely charge you much more.
     
  3. Yiddo

    Yiddo Believe, Achieve, Receive

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    Asusparts will be able to sort you out fella.
     
  4. ZFreak(Dallas)

    ZFreak(Dallas) Newbie

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    OK. Thanks for the help. In the mean time I sent an RMA/Service Order request and haven't heard back. Thanks!