laptop g73 froze 10 times today

so today i installed WoW
and tried playing it, got gsod when i played it on ultra,
got gsod like 5 more timeson 'fair' settings
then got gsod 5 more times playing on LOWEST settings

then i started getting freezes when i wasnt even playing the game...

this only starated happening today, never bfore with any other game (except once with black ops)...

my idle temps are at 68 degrees now (so high compared to when i first purchased this 4 months ago, it was at 54 idle temps)...

and in games like WoW and black ops i get high temps of 98 degrees..
it never used to be like this, only recently...

i have the latest drivers from amd site, (10.11) .

i have stock bios

is going on, any help? its like this beast cannot handle the loewst settings of WoW anymore? the gpu is dying..\

and im getting sadd




getting REALLY high temperatures, this is 15 minutes of WoW on ultra:

 

I can see what your problem is... You are running on 10.11 ATI drivers, but you need to update the Vbios which is causing all the frezzing.

http://forum.notebookreview.com/asus-gaming-notebook-forum/515309-how-fix-your-gsod-blues.html

http://forum.notebookreview.com/asus-gaming-notebook-forum/537219-read-before-posting-common-problems-useful-threads-read-before-posting.html

 

My G73h froze 4 times in 54 hours and i was not playing any game but surfing the web. I'm also on 10.11 ati drivers so i updated my vbios and touch wood its been ok. Don't get why this happened as i've been using 10.11 ati drivers for a month without freezing.

 

well this is strange.. even my G73 fronze on me several times from past 3 days.

i am 10.11 updated bios and vbios.. everything was so fine last week .it randomly freezes ...no mouse movements no light moments only thing that works is the hard reset button ..

any suggestions?

 

can this be done without a usb drive? i dont have a usb drive at hand

also, i am getting very high temperatures recently and a lot of gsod's while playing WoW at lowest settings, freezing and hanging also.

here is my bios number, what do i need to do :


motherboard chipset info:

 

Strangely mine has frozen 3 times in the last few days and ive never had a freeze before. This seems to happen when i open a video only so far (and has only happened 3 times so far).

10.11, Stock vbios, never had a video problem untl now... strange,.

 

Your image there shows you are using the stock vBIOS. You should upgrade to the new beta vBIOS (link below) Scroll up to the first post for instructions.

 

Everytime ATI drops driver's they are always buggy. Thats why you have people modding them. I'm on 10.10e and temps did raise up about 4c. I hope 10.12 will resolve all these issue's.

 

thanks chas, but do i use the file you posted? or the file gary posted? whats the over drive option for


i dont get why im reaching a max for 100 degrees playing WoW on ultra

 

Over drive allows for easier overclocking, directly from CCC instead of using any other tool, and considering that your GPU is overheating the least thing you need is to overclock it.
Your GPU is reaching 100 degrees because of the poorly applied thermal paste to the GPU (it's a common problem amongts G73 owners)

You should apply new thermal paste to the GPU! the temperatures will go even higher for some reason after you update your vBIOS ! If you are not comfortable with redoing thermal paste, send it to Asus/go to authorized service center/???

edit: check this http://forum.notebookreview.com/asu...um/527654-newbs-guide-repasting-your-g73.html also look in the sticky for more repaste experiences/tips
all I can tell you is be very very careful with the speaker cables, just gently push it from both sides trying not to touch the cables, inserting it with the hand however seems ok (did it twice no problem)
Also after you apply thermal paste, try to put the heatsink directly on the GPU , if you don't put it in the right spot you won't be able screw it in and it can get annoying, also as soon as you press the heatsink, keep it pressed as hard as you can or you may let some air in that later may form bubbles in.

there is a windows 7 beta hotfix for that, try installing it.
I had a lot of freezes and even BSODs, I updated the Wifi drivers as well as realtek drivers and the machine is a lot more stable now (don't even remember last time I had a crash)

 

rorage, i have a 3 year warranty with best buy for this, should i ask their geek squad to apply paste?

 

Read the instructions in the posts. Either one will fix your GSOD issue. Mine just has some mods. Just pick one.

 

lol @ freezing your laptop and sorry to hear that(looks like lots of people have this problem including me few months ago just like you from nothing or maybe i was thinking from nothing maybe i installed something ...can't remember)
if you ask me it can be anything which can cause your OS to freeze
i haven't been using System restore but when i experied this problem i started creating restore points
i can't complain about freezing anymore

 

Your G73jh freezing could be something as simple as drivers.

I installed the Guru3D modded drivers 10.11 RC2 and it cause my G73jh to lock up, and the only way to force shut down.

So if after doing the recommended here, the vBios and Bios updates, and you still get freezes, try a different driver.

 

if you have extended warranty and don't mind waiting for an RMA you should definitely RMA it (if you don't feel comfortable doing it yourself) , I redit thermal paste, and a few hours later (with gaming) my GPU died, and they did replaced the GPU and motherboard after the RMA (changing only GPU paste does not void warranty but actually doesn't break the seal of the CPU but it's still at their discretion to decide if a machine has been voided or not)

 

Im holding off updating my vbios as long as i can as ive never had a gpu problem ever before. I was playing around with the ATI and the Realtek HDMI driver recently, so i have uninstalled them all and started fresh with only the realtek ones to see if the freezing stops.

so far so good after about 6 hours.

 

I seem to recall reading something about the GSOD occurring eventually on all asus GPUs without the vBios update.

I might be wrong, but that's how I remember it...

 

some were more stable than others, but it seems that pretty much everyone got it, and sometimes overclocking helped.

 

This is a prime example of why people should just update vBIOS. It works fine without for a while, and then just suddenly stops. Just because you don't have problems now doesn't mean you won't have them in the future.

Also, WoW on Ultra on my old GPU (pre-RMA) used to run around 80-85 degrees depending on where I was. Even now, a week after RMA from the Ontario center, I see spikes up to 80-81 (average around 75). Realistically, it isn't bad.

That said, someone mentioned 100 degrees, definitely a repaste.

 

I'm still getting windows lockups even with the latest vbios and updated drivers. It locked up alot when i first had the notebook but the windows 7 lockup patch seemed to stop it but now keeps locking up again. Even on idle it locks up and my gpu is 55c and the cpu is 48c on idle and 74c load so its not overheating.

 

Then it is very likely a software issue. Try different video drivers (10.10e), go to Asus page and get driver updates there. Try to get it to lock up playing something else. Essentially, do what you can to narrow it down.

If those don't work, backup whatever is on your c drive and do a system restore.

 

Random Freezing, to me sounds like a stick of RAM going bad.

Your Temps are fine BTW your GPU core is only 85C and thats totally acceptable for a GPU.

 

I had a lot of freezes and even BSOD (with machine check exception -> apparently hardware problem) I updated my drivers, applied the beta fix, don't know what did it, but it's been a month without any freezing or a BSOD anymore, you go a long way claiming that random freezing it's always related to a stick of ram going "bad", way to oversimplify a computer architecture, like all of a sudden no more driver debugging needing, I guess the GSOD are bad sticks of ram in AMD GPU's, and the intel floating rounding error was a bad ram stick , oh wait!

 

ok i solved the gsod and random freezing problem, but the temps are still sky rocketing.

to solve gsod and freezing i just uninstalled 10.11, used driver sweeper to delete all files, then uninstalled power4gear hybrid,
then i reinstalled 10.10c drivers that ruckus posted, and no more problems.

however the biggest problem right now is the temperatures, right now as i type, my gpu is at 72 degrees , which is crazy, bcuz 2 months ago, when i played starcraft2 on ultra, that was the temps i used to get..
88
so i definately need to repaste.. but i dont want to do it myself, i got a feeling ill something up..

 

Wow who pee'd in your cereal this morning?

I never said anything the likes of what you just stated like "RAM is always the problem"

I was merely adding additional issues that could possibly be the cause. I have had the total opposite issue where I tried every software solution down to a clean install of windows to fix my random freezing/bsod and it ended up being a brand new stick of RAM was bad.

With the G73 having multiple sticks of RAM its easy to pull them all except the 4th one and test and see if its an issue.

Your actually the one assuming its a certain problem and not opening your mind to other possible solutions, yet pointing the fingers at me a tried and true tech solutions guy for being naive.

BTW My G73 still has the original VBIOS I never changed it and I have used almost every driver set both WHQL and Modded since the release of the G73 and never had a single GSOD.

I was the like the first G73 owner on this forum and have had a lot more time and experience with this machine than you, so take a chill pill and post back when you can talk on the adult level.

Additionally the OP said his computer was freezing, not specifically GSOD'ing and that is the attribute everybody has being associating with needing to change the vbios/drivers.

 

How can a stick of RAM go bad??? Isn't it either faulty right away, or it's working forever? There is no moving parts or drastic temperature changes in RAM..

 

It can be borderline stable/unstable or have a bad block/blocks that are not always in use so when they get used it causes failure.

 

All this means is that your laptop came with a C0x revision of the GPU, and not that you have some awesome talent to overcome the issue.

 

Can some one give me any information on why my G73 keeps locking up. I have done a fresh install and only installed the drivers and software advised in the sticky on this site but my laptop has locked up 4 times in the past hour. Even on idle it locks and i have to hold the power buton down to restart. I have the windows 7 lockup patch installed and my idle cpu temp is 49-52c and the gpu temp is 55c. I've updated to drivers ati 10.11 and updated the vbios, Just don't know what is causing this.

 

Update your Power4Gear Hybrid http://dlcdnet.asus.com/pub/ASUS/nb/Apps/P4GHybrid/Power4Gear_Hybrid_Win7_32_Win7_64_Z1142.zip

 

Thanks for the link, i've updated and i'll see if it locks up again. I'm abit of a novice when it comes to the G73, what does the poer4gear hybrid do.

 

power management

 

So how would the freezing to do with power management. Sorry for the dumb questions but trying to learn as much as poss.

 

It controls the way the components consume power. If a setting is off, a component can generate a fault and your system locking up could be a side effect.

 

Mine has lag spikes every 10 minutes in WoW that last 4-5 seconds, so if I'm healing in an instance during a boss fight and the tank isn't topped off, he always dies.

This only happens with WoW, so I feel your pain. Mind you I don't play much at all during exam week, but it's very frustrating when I log in for 30-45min~ a night.

 

Well Chastity its been 8 days without a lockup and i'm now getting lockups again. I just don't understand why this is happening as updating the Power4Gear Hybrid seemed to do the trick but yet again more lockups. Its not overheating and drivers and vbios is up to date to what next.

 

Voodooi did you ever find a fix, mine does the exact same thing during WoW. Its the worst when healing.

 

I've had all these issues months ago (like maybe 4 or 5) and now I haven't had any issues for the past 1-2 months.

so If you want, u can try exactly what I did.

first, I kept windows at factory without reinstalling it (its up to you to do a fresh reinstall or not but this is what I did).

second, I've updated to the latest realtek drivers. If you have the stock drivers, there were issues in the past where it causes conflicts with creative audio. This most likely could be an issue if you have creative.

third, I applied the windows fix in my signature. Be sure to also manually install important updates in the windows update.

forth, I've updated to bios ver 211 and the vbios the one gary provided (god bless him and those who worked on it).

fifth, I've updated power4gear. I haven't checked for any recent updates so the version I have is 1.1.40

and I think that is all... O, I have ati driver version 10.8 as it works perfectly for me and I am actually worried about updating any further now so I'm sticking with 10.8 from now on (eventrully I'll sell this one in a year or 2 and get a better lappy).

I think thats everything. Hope I've helped in some way.

Yes, and this will help out too if u have the same gpu model as mine. the ones with the revisions didn't have gsods. The ones with C13 had issues which is what I have. Just unscrew the two screws u see underneath and u will be able to read yours. Full number is PN:60-Ny8VG1000-c13.

edit - http://tinyurl.com/4e2qt2j ah yea, this thread bought back memories of when I had gsods. But yea, you can find out what gpu numbers were F'ed up and had gsod issues.

 

I did you bios tutorial, no more grey death so far but still pausing like a lag spike when playing WoW. Can I just uninstall the creative drives and just use the realtek?

 

The only thing I ever updated when I bought my G73-JH was the bios to 211 and nothing else and my labtop runs fine.

 

What harddrives do you have?

 

I updated the bios and I think it fixed that problem but I still have the lag spiking problem at random times when in combat in WoW, can last 1-3 second, different every time. I am wondering if it has to do with my Ethernet card or some stupid setting like that. It almost feels like I lose internet for a split second or two, no other game has this problem? SO annoying.

 

lag spikes? That could have something to do with your modem you know. Random lagging has nothing to do with the audio. If you computer never locks up, then creative is not causing any issues.

yes. It has to be ur internet. I'm not real geeky when it comes to internet connections but make sure ur not playing wirelessly and I guess you may have to make sure all ports are opened....