The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    problems with cinematics

    Discussion in 'ASUS Gaming Notebook Forum' started by teilyn, Mar 17, 2012.

  1. teilyn

    teilyn Newbie

    Reputations:
    0
    Messages:
    4
    Likes Received:
    0
    Trophy Points:
    5
    I have a G73JW with 2.67GHz processor, GTX M460 graphics card, 4GB RAM and windows 7 64 bit.

    The problem is whenever i want to play a movie in any player (VLC, media player etc) or there's a cinematic in a game. When I run the game it's completely smooth, even in the highest settings, but intro movies and cinematics not run in the game graphics engine it stutters every few seconds and there's a delay in the sound.

    Can anyone offer a solution?
     
    teilyn, Mar 17, 2012
    #1
  2. dstrakele

    dstrakele Notebook Consultant

    Reputations:
    66
    Messages:
    199
    Likes Received:
    0
    Trophy Points:
    30
    I would recommend checking your system for DPC Latency with DPC Latency Checker.

    You might also try running ThrottleStop to eliminate the possibility of CPU throttling or the CPU low power mode C-States.as the cause of your issue.

    Do any of the Events that appear in the Windows System or Application Event Logs point to a troubleshooting direction?
     
    dstrakele, Mar 17, 2012
    #2
  3. teilyn

    teilyn Newbie

    Reputations:
    0
    Messages:
    4
    Likes Received:
    0
    Trophy Points:
    5
    Unfortunately neither made any difference, but I have noticed that the HDD lights up just before every stutter in the prerendered videos. Normally it just barely flashes once every second.

    Could this be a HDD issue?
     
    teilyn, Mar 19, 2012
    #3
  4. dstrakele

    dstrakele Notebook Consultant

    Reputations:
    66
    Messages:
    199
    Likes Received:
    0
    Trophy Points:
    30
    dstrakele, Mar 19, 2012
    #4
  5. teilyn

    teilyn Newbie

    Reputations:
    0
    Messages:
    4
    Likes Received:
    0
    Trophy Points:
    5
    Yes i have a Seagate momentus XT HDD 500GB
     
    teilyn, Mar 20, 2012
    #5
  6. dstrakele

    dstrakele Notebook Consultant

    Reputations:
    66
    Messages:
    199
    Likes Received:
    0
    Trophy Points:
    30
    How long have you owned this laptop?

    Are you currently running the firmware update SD25? If not, I'd give it a shot to see if it resolves your issue.

    But I also recommend contacting Seagate technical support to open a case and see what they propose.
     
    dstrakele, Mar 20, 2012
    #6
  7. teilyn

    teilyn Newbie

    Reputations:
    0
    Messages:
    4
    Likes Received:
    0
    Trophy Points:
    5
    I bought it 15/2-11 and I'm currently running SD28
     
    teilyn, Mar 20, 2012
    #7
  8. dstrakele

    dstrakele Notebook Consultant

    Reputations:
    66
    Messages:
    199
    Likes Received:
    0
    Trophy Points:
    30
    Looks like you're beyond a return date. I recommend:

    1) Check the Google hits link I referenced previously to see if there are any other recommendations.

    2) Search the Seagate forum for additional recommendations. Consider posting your issue there.

    3) Contact Seagate Technical Support.

    4) Review your System and Application Event Logs for Errors or Warning Events that may point to a troubleshooting direction.

    5) Check out this thread: http://forum.notebookreview.com/asu...erformance-tip-amd-gpu-users-stutter-lag.html

    6) You never reslly discussed your DPC Latency Checker results or described how you configured ThrottleStop, so I'm unsure if they can really be eliminated as potential solutions or workarounds.
     
    dstrakele, Mar 20, 2012
    #8