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    usb ports dont work after update!

    Discussion in 'ASUS Gaming Notebook Forum' started by Aizen, Mar 29, 2012.

  1. Aizen

    Aizen Newbie

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    I have an g74sx and yesterday it downloaded new drivers and now the usb ports dont work right! :(
    please help me! my usb mouse light is on but it does not work(have tried with other usb devices!

    also tried to uppdate drivers again and reinstall but dont work :(
     
    Aizen, Mar 29, 2012
    #1
  2. tijo

    tijo Sacred Blame

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    Is this happening on the USB3 or the USB2 ports?

    If it's the USB3.0, reinstall your USB3.0 drivers, if it's USB 2.0 not working, try updating your chipset drivers. You can also uninstall the current drivers and roll back to the previous ones and see if that fixes the issue.
     
    tijo, Mar 29, 2012
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  3. Aizen

    Aizen Newbie

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    I have tried to reinstall drivers and chipset drivers but nothing! :(
     
    Aizen, Mar 29, 2012
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  4. dstrakele

    dstrakele Notebook Consultant

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    Check out this thread: G74SX USB ports not working - Page 2

    The user, @SADRavin, resolved his USB port issue by UNinstalling ASUS Ai Charger Plus. I realize it sounds a little unusual, but this utility allows you to charge peripherals through the USB ports (even when the laptop is shut down). It may be preventing your attempts to update the USB drivers. At any rate it is a simple thing to try...

    USB Charging can also be enabled in the G74SX BIOS, if this feature is really important to you (I know I use it to charge my cell phone).
     
    dstrakele, Mar 29, 2012
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  5. Aizen

    Aizen Newbie

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    It worked!!! OMG!!! thank you very much!!! now i can use a REAL mouse! :p
    goodbye touchpad!
     
    Aizen, Mar 29, 2012
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  6. dstrakele

    dstrakele Notebook Consultant

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    Glad to see you had some success, @Aizen. I've never used a real mouse with a laptop. Be careful it doesn't bite you!
     
    dstrakele, Mar 29, 2012
    #6