*** ASUS Zephyrus M (GM501) Owner's Lounge ***

OK guys,

So I'm glad to tell you that the issue is FIXED now!
I'm so relieved that it wasn't a hardware issue..

What I did was basically :
1) Reinstalled Windows from scratch.
2) Downloaded and installed ALL drivers from the support page.*

No more screeching / crackling / muffled sound!

I guess my mistake was using 3rd party software to install the drivers automatically the first time and did not install some Intel I/O and such drivers.
I couldn't fix it at first, no matter what drivers I've used!

*you should expand the list on driver support page to see them all, if you don't you'll only see the basic drivers and since things weren't missing from device manager I didn't realize I'm missing some critical drivers.

Thank you all for your help!

Great laptop, but why the hell would they shift the F keys to the right... (???)

 

Good luck!

Please post back as to how much lower temps you got!

My Thermal Grizzly Conductonaut should arrive any day now too..

 

Damn, the LM saved so much degrees... i am now always below 80 and GPU is arround 85 max... that's perfect

 

Guys,

My wifi still works, without the white cable plugged to AUX...and as you can see i am not sure i can even fix it...since the plug is now inside the cable ...


Anyway wifi still works, but i dont know what is the purpose of this white cable and what would be the solution if i want to fix it

 

Hi,

Really hope someone can help.

I did a restore from inside windows, just to refresh things. Never fiddled with throttle stop etc or anything like that.

For some reason, my CPU while plugged in constantly reads at 3.8ghz. It doesn't downclock at all in any fan mode while doing anything. So I could be sat at the desktop and it would be at that speed, which doesn't seem right to me? Shouldn't it be dependent on what's happening?

Anyone have any ideas?

I checked battery modes and nothing seems to affect it.

 

Never mind, thought it was battery mode.

 

Can anyone tell me what their CPU does in silent mode with better performance enabled while plugged into power?

My GPU is downclocked nicely, just wondering if I'm wrong on the cpu front.

My cpu frequency sits dead on 3876.

 

Those are Wi-Fi antenna leads. I've read somewhere that the AUX is used to compare the received signals and filter out the noise, but it might also be for the 2.4 GHz band (which might also be shared by Bluetooth).

They really are miniscule and easy to break on these M.2 cards, happened to me once as well.

In any case, to repair it, you'd have to buy a new WiFi card in M.2 NGFF format (yours is Intel 9560NGW) and poke out the old plug from the connector (with a needle or something).

 

Thanks, as soon as it doesn't impact perf it's fine then.

Does anybody has a 3000mhz SODIMM?

In France it's cheaper to have dual 8gb x 2 Sodimm 3000 than 8gb x 2 Sodimm 2666...

 

anybody else got issues with the keyboard back lightning? myn i set to rainbow and often freezes after a while or gaming ill try and work out whenit does when i open aura it starts again weird. i seem to have audio sorted i rolled back the realtek ones and updated them again so far so good and i just uninstalled sonic studio will see how that goes over the next few days. So annoying the sound issues i haven't tried playing with my Logitech usb headset maybe that will sort my sound issues out.

 

Have you tried updating keyboard firmware?

 

Yep it’s on the latest one

 

Could someone please confirm what their CPU does when idling and connected to power? Mine seems to sit at boost all the time and I'm concerned that it's wrong.

 

- Did you turn on SpeedShift EPP setting in Throttlestop main window? If so, which value did you set?
- Are you using Windows 10 balanced power plan with the slider sitting in the middle? If so, go in the power plan advanced options and check if "minimum processor state" for when plugged in is set to 5% (and not 100%)

 

I haven't changed anything this is a totally fresh install.

I am on the middle setting power plan, so neither high or low.

Does yours not sit at 3.9 when idle then?

If I unplug the power cable it does downclock.

 

Absolutely not, it shouldn't be running at full speed all the time with that setting. Mine is changing clocks constantly depending on load, as it should be.

Check what I said, if "minimum processor state" is set to 5% in balanced power option (for when plugged in), otherwise I would try to format Win10 installation drive and do it all again from the start.

 

I don't understand then, I did a complete reinstall before and I'm worried in doing so that I somehow deleted some clock management settings etc.

I'm doing another one now, and will check the power settings asap.

I noticed my Nvidia control panel was gone too, which makes me think it was the reset. I only did it the recommended Asus way though.

 

Did you install ALL drivers from the support page?
Also, check task manager to see what uses the CPU by percentage, a rogue software could be the culprit.

 

I'll double check once this has finished resetting, shouldn't doing it at least return it to out of the factory state? I would have thought everything would be in place.

 

Make sure you install all drivers from support page as already suggested above, starting from latest chipset driver. Except from the nvidia ones: for those, I'd suggest you download the latest from official nvidia webpage.

 

Okay will do that, hopefully something cracks it, it clearly can downclock because it works on battery mode.

 

Nothing unfortunately. The cpu just sits at 3.8ghz, even with all the updates and in low power mode etc. Nothing works.

If I set CPU to 99% that will put it to 2.2ghz, but I think then boost is disabled.

 

Are you POSITIVE you've installed ALL the drivers at the support page? Such as Intel chipset and such?
Also, what software do you use to see the CPU usage?

Sent from my ONEPLUS A5010 using Tapatalk

 

I'll make sure but I'm certain.

I've used XTU (changed no settings) and task manager

 

Try using HWMonitor and see what are the lows of the CPU.

 

Okay, I just tried, it'll dip to about 3300mhz very occasionally, but more often that not at 3.8.

 

OK, two more things:
1)What lows you get on "better battery" setting?
2)Use Driver Booster to update all drivers to latest version, then after a reboot check the lows again.

 

Sure you checked the minimum processor state under advanced power settings, and not the maximum? I'm asking just to be sure.
You may also check that the fan control isn't on "overboost" and, in task manager, if there is a process called "windows modules installer worker" running in background.

 

Yep, I checked both, both minimum was 5% and maximum 100.

That process was running but it was using 0 percent it said. I ended it anyway, but still running overclocked.

Driver Booster didn't work either. Cool app though.

 

If you go to task manager and order processes by cpu state, what % of cpu utilization do you see?

Make sure to open windows update and do every update it asks, then reboot and check clocks again. This because "windows modules installer worker" and other windows update related processes, much often cause cpu to reach its maximum until they are finished.

 

I would go for a format and reinstallation of a clean Windows, instead of using the restore option that is.

Then install all drivers from support page.

Sent from my ONEPLUS A5010 using Tapatalk

 

It says 17% total at maximum, but I will check the update.

If this doesn't work I'm going to try a genuine install of Windows cleanly and see if that helps. I backed up the folder on the C: drive.

Oh there you go as Overdosed said, will try a clean install.

 

On second thought, try booting into safe mode, check the lows then, I'm pretty sure it'll be fine there which means it's a software issue.


Sent from my ONEPLUS A5010 using Tapatalk

 

Sorry I didn't see that in time but I have had progress.

With the clean Windows reinstall the cpu is scaling properly, so it is indeed a software issue. I will now try and restore and perhaps fix whatever it is causing the clocks to run over the top.

 

17% without doing anything is quite a lot, I think this could also be the cause.

 

Okay, if you don't mind telling me, what does your CPU frequency sit at? I'm on the hw monitor now, and it jumps around a lot. Temps are much lower though.

 

Without doing anything, it generally runs between 1 GHz to 2.2 GHz, the base clock frequency without turbo. If something in the background triggers it, though, it can reach 3.0-3.5 GHz for just a second or two max, then back to 1.5-2.2 GHz range.

 

Just my two cents, mine sits at 0.8 idle.

Sent from my ONEPLUS A5010 using Tapatalk

 

So does this seem normal?
Here's a quick video.

https://streamable.com/q89lm

 

can anyone recommend any soldering glue ?

thanks

 

having some issues with my GM501GS and trying to figure out if they're normal.

1. when gaming, my SSD (which has only Windows, a few programs, no games) goes to 50 c rather quickly (sometimes pushing 55) and tends to stay that way after gaming for a bit. how normal is that? it also sometimes goes to 50c without gaming or doing anything but browsing, super strange thing.

2. my CPU keeps hitting high? temps of 75c to 80c when gaming at max settings on certain games, such as Fortnite. is that normal?

one thing to note is my GPU rarely goes above 75c when gaming so that feels fine, but the CPU is scaring me a bit.

another note, I don't have turbo boost on (I believe?) since I have my power settings at balanced with max processor power being 99% and min being 5% which is correct for having turbo boost off, right?

also, is the CPU on the top right side of the laptop? I'm pretty sure it is since that is where I'm feeling a LOT of the heat, along with the bottom right, which has to be the SSD?

thanks for any help, laptop is fairly new (like 3 weeks new) so I'm not sure if this is normal or not.

 

Hello,

1) M2 SSD tend to heat up especially while gaming and while writing/reading : it's OK. I had 90°C peaks on my Alienware 17 (which is not a good exemple of temps management, to say the least but still )...
2) your temps are good considering the very slim chassis of this machine. If you haven't repasted yet, they're perfectly normal.

Overall your temps are rather good and your unit does not seem to have any problem IMO.

Hope this helps...

 

Yes that looks great to me. I would leave turbo enabled though.

The heat will be most intense near the joint of the bottom bezel and the bottom half of the laptop, where the small holes are I believe, it's where the heat pipes are.

 

Hi, I recently bought myself a new Zephyrus M. And just like most of you here, the temps are awful. Hitting 95C on cpu intensive games like GTA and assassins creed. I know what to do to keep my temps down. But my concern is, if I leave it be as it is, is it okay for my laptop? Hitting 90C or more in a daily basis (maybe 4 hours a day gaming on weekdays and more on weekends) be a major problem? Maybe times have passed and these kind of temps consider normal? Well it wouldn’t make sense if ASUS creates something that couldn’t last you a couple of years, surely they have thought of this temp issue before they release it wouldn’t they? Or it is their main goal all this while to jeopardise their own brand name?

 

No, it’s bad for your laptop longevity, beside thermal throttling on performance, heat may damage parts inside like battery. I would say max good gaming Temperature for cpu is 80ish, sometimes it may spike to high 80ish or low 90ish on that title especially AC franchises that really cpu demanding due drm layer.

 

ARMOURY CRATE works for our GM501 ?

https://www.asus.com/fr/Laptops/ROG-Zephyrus-S-GX531/HelpDesk_Download/


edit : install but doesn't launch...

 

Yea I completely understand. Sucks that I have to change the paste, I’m afraid that I might damage the PCB during the process. ASUS, why....

 

How about limiting core clock via throttlestop and make profile for CPU demanding games. It may reduce the cpu heat. I saw also some MSI and Razer laptops users seem doing that, it’s kind trade off having this thin light category laptop.

 

hey guys Im having an issue with a 3.5mm mic headset. I wont separate the chat and game audio it just all comes through the one headphone, Is there anway to fix this? i chat with my Clan on Discord in Destiny and I cant figure out how to get this working. In the playback devices it just shows the Speakers as the default.

 

This is false. I have the 17r5 and in shadow of the Tomb raider a game that would make my Razer bad 15 hit 92-95c easily in alot of areas on the Alienware it wouldn't even cross 82c at 3.9ghz and it wouldn't power throttle or thermal throttle at all even in long gaming sessions. I use Arctic Silver for all my paste jobs. Havent tested the Zephyrus in Shadow yet but will get to it today I just did a re paste and Cleaned all the compound off the capacitors and replaced it with pads. right now im idling at 4.0 @ 43-45c after 24 hours. Silver has a longer curing time than other pastes so ill will update the thread in a week but right now my temps are great and its comfortable to the touch.