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    4k60 not working on Asus G750jx via displayport. Any tips?

    Discussion in 'Asus' started by lovenokia, Sep 29, 2015.

  1. lovenokia

    lovenokia Notebook Consultant

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    So for some reason I cannot get 4k to work on my g750jx at 60 hz only 30 hz. Any tips on getting this to work?
     
    lovenokia, Sep 29, 2015
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  2. Kevin@GenTechPC

    Kevin@GenTechPC Company Representative

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    What screen do you have?
     
    Kevin@GenTechPC, Sep 30, 2015
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  3. lovenokia

    lovenokia Notebook Consultant

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    Its the Dell P2715Q
     
    lovenokia, Sep 30, 2015
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  4. Meaker@Sager

    Meaker@Sager Company Representative

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    What happens if you try custom resolutions in the nvidia control panel and keep raising the frequency up by 5hz each time, where does it stop working?
     
    Meaker@Sager, Sep 30, 2015
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  5. Kevin@GenTechPC

    Kevin@GenTechPC Company Representative

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    I have one too, which connectivity are you using? DP or mDP? Have you tried another DP port on the monitor?
     
    Kevin@GenTechPC, Oct 1, 2015
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  6. Prostar Computer

    Prostar Computer Company Representative

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    Is 60Hz an available option in the display settings, and if so, what happens when you select it?
     
    Prostar Computer, Oct 1, 2015
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  7. lovenokia

    lovenokia Notebook Consultant

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    I'm using the cable that the monitor came with. It is a minidisplayport to displayport. I tried both ports but only one port is able to work. It says the maximum possible resolution is 3140 x 2160 60hz, but it says current is 3140 x 2160 30hz. I have been unable to get it above 30 hz.
     
    lovenokia, Oct 2, 2015
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  8. Kevin@GenTechPC

    Kevin@GenTechPC Company Representative

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    Try a different monitor, see what happens.
    If the other monitor is 1080P, then try the same resolution on P2715Q.
    upload_2015-10-1_22-58-36.png
     
    Kevin@GenTechPC, Oct 2, 2015
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  9. lovenokia

    lovenokia Notebook Consultant

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    I have another monitor that is 1080p, but it only has a connection through hdmi not displayport. Does that even matter though?
     
    lovenokia, Oct 2, 2015
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  10. Infi_Max

    Infi_Max Newbie

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    Sorry for a very late intrusion was the issue solved cuz I'm stuck with the same issue of G750jx 4k not giving 60hz output has been bugging me with LG27UD88D monitor which I recently purchased.
    It to be noted that the same monitor works well at 4k 60hz with my DELL Latitude workstation. Kindly do help out if you guys know any solution for this anomaly.
     
    Infi_Max, Jun 26, 2017
    #10