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    ASUS Expressgate V1.0.2.0 problem (We found an inconsistency in your configuration data)

    Discussion in 'Asus' started by hakanel, Jan 17, 2009.

  1. hakanel

    hakanel Newbie

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    Hello,
    I have this annoying problem with Expressgate that I would like to share with you. I am using an ASUS G50VT-X2 laptop computer with 64 bit Vista operating system. I have downloaded Expressgate v1.0.2.0 from the ASUS support site. When I first install it, there is no problem. But when I turn off and turn on again and try to enter the splashtop web browser I get this message "We found an inconsistency in your configuration data and fixing it. Your computer will restart." After I reboot, it is like I have installed it for the first time. I have to go thru all the procedures again. Then when I shut down and boot into Expressgate, it again gives me the same error message. Does anyone know how to fix the problem. Thank you for your interest. :)
     
    hakanel, Jan 17, 2009
    #1
  2. Delta_CT

    Delta_CT Notebook Evangelist

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    They are now at 1.0.4.1, which I have been using. You might try this version to see if it helps. The only issue I have with 1.041 is that I can't get access to my music and pictures, even after running the configuration tool in Vista.
     
    Delta_CT, Jan 17, 2009
    #2
  3. hakanel

    hakanel Newbie

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    Thank you Delta but I still got the same problem. I can see my pictures and music folders fine though. I have configured them from inside Vista and it works. But every time I turn off and enter the express gate I get the same message. And one more thing. After surfing for a short while neither the notebook's nor my external keyboard's keys work. Isn't it funny?
     
    hakanel, Jan 17, 2009
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  4. Delta_CT

    Delta_CT Notebook Evangelist

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    I'll try spending more time in Expressgate and see if I can stumble across anything. I've been mostly just toying with it for less than 5 minutes at a time, as a curiousity. BTW, did this issue crop up the first time you ran expressgate, or was it after you made changes to the config? Also, you're not running RAID, right?
     
    Delta_CT, Jan 18, 2009
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  5. aethelbert

    aethelbert Notebook Evangelist

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    Does Expressgate work in RAID yet?
     
    aethelbert, Jan 18, 2009
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  6. ALLurGroceries

    ALLurGroceries  Vegan Vermin Super Moderator

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    ALLurGroceries, Jan 18, 2009
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  7. hakanel

    hakanel Newbie

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    I haven't made any changes in the config other than the ones that the program asks you after the first installation. When I install it for the first time everything seems to work fine. But inside the program I make changes like adjusting the screen brightness, volume and WiFi adjusments. That's all. I have also tried without touching anything but when I reboot it again gives me the same message.
    By the way I am not running RAID. I have only one 320GB HDD. Thank you.
     
    hakanel, Jan 18, 2009
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  8. ALLurGroceries

    ALLurGroceries  Vegan Vermin Super Moderator

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    Have you tried completely uninstalling express gate, deleting its remaining folder and then installing the latest version? I don't use expressgate so it's just a guess.
     
    ALLurGroceries, Jan 18, 2009
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  9. hakanel

    hakanel Newbie

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    Yes I have tried everything but still the problem continues so I just switched back to the original version that came preloaded with my machine.
     
    hakanel, Jan 19, 2009
    #9