ASUS G1S PCI Express problem

I've just found that my ASUS G1S, has the PCI-Express bus stuck at 1X. It should be at 16X. The performance are now very low than before.
I've tryed som different nvidia driver, with no luck.

 

PCI Express? that's the Intel driver, have you try to download the new chipset driver?

 

I'd look at the bios settings and see if they're all right. To go into the bios setup screen press either f2 or f8 or f12 when the bios loading screen appears. Then look for any options regarding the speed of the PCI-express slot, for the rest don't change anything lol you could mess up your lappy...

Otherwise install the newest chipset drivers from here: http://www.station-drivers.com/tele...t/INF_9.0.0.1009(www.station-drivers.com).exe

I know it's not the official intel site (which is pretty messy right now when looking for chipset drivers), but its the official WHQL drivers.

Good luck

 

Thanks for reply guys, but I've tryed new Intel chipset driver with no luck.
Also in the bios ther's nothig regarding PCI Express settings.
Here's a pic of my GPU-Z report.

If my laptop faulty?

 

since you are on vista you have the option to mess with the pci-express power management. Just go see if you have the pci-express options to power saving on the advanced options of power management (for e.g. edit the balanced profile) . that should fix it

 

Thanks Aldolfotregosa, I've checked the power manager PCI express settings and all is set to maximum performance.
I've digged the problem more and things look worse. I've a dual boot XP/Vista and I got the same problem under xp..so I start to think it's an hrdware fail.
But strangely I don't get any problem other than low 3D performance, the laptop is stable, I can play for hour with no poblem. No problem during normal use of Vista or XP.
Another thing I found is that after a cold power up, the moltiplicator is set to x8, GPU-Z give me "PCIe x16 @ x8". But if I reboot the system it goes to x1, under VISTA and XP..
I don't really have a clue..

 

I have the same problem, with my G2Sg and the 8700 GT, I call to Asus Service and the result are a new motherboard on my laptop.

Sorry my english.

 

I still think the problem is software related. Probably they did exchange the motherboard but they also recovered the OS...


Daws,
Before you send the laptop into repair, confirm you have bios 300 and REINSTALL a clean windows XP. Install the chipset drivers "9.0.0.1009.exe" you can find them @ www.station-drivers.com and grab from laptopvideo2go the 177.66 drivers for xp.




Also confirm the "problem" with everest for e.g :

 

I've check in Everest.
Bios is up to date (I've updated it):

But PICe bus is low, now at x8, as cold power up. If I restart the system it'll go to x1.


I just see the voltage of the north bridge is only 1.05V, is it normal?
Well I finally set my mind to do a fresh install, I'll try Vista, and maybe XP.

 

before you reinstall , grab the chipset drivers i told you and run them like this:

on xp and vista. Also , grab a more recent beta of everest.

http://www.computerbase.de/downloads/software/systemueberwachung/everest/


"point to file\blabla.exe" -overall

 

Thanks Adolfo, I've already grab the updated chipset driver.
Also I want to thank you for the help, btw I appreciate the work you've done about the CPU "termal protection" issue when recharging the battery, very helpfull.

 

No problem !! please post the results, i'm in hope it will be solved after the clean os install

 

Fresh install, new Intel chipset diver, no go. The clock of PCI express is stuck on x8 at a cold start, x1 when I reboot.

A thing that make me more mad, is when I've attached my external monitor, it suddenly go to x16, but as soon I reboot, back to x1.

 

any news ???

 

Hi Adolfo, unfortunately also with the files you sent me, the problem persist.
At cold boot I got, a couple of time x16, usually I got x8. But as soon I reboot I got x1.
I'm going armless, probably today I aks for a RMA, finger crossed as the problem is very subtle, and not immediate to found.
In the meantime, I've done some search on the net, founding someone else having same problem, on desktop machine, and many of the time is going to be a incompatibility issue between the main bard and the GPU card, and other time is going to be some power problem. I figure it's the second in my case.

 

you havent undervolted by any chance have you?

 

Not intentionally, anyway there's no setting for voltage control under bios settings.
There's some other way to check this?

 

If you didn't do it explicitly, then it's not undervolted -- it's not a BIOS setting, it's done through the OS (Windows) via specific software.

 

Ive seen this happen to a Dell xps before, unfortunately we couldnt solve it and it ended up getting replaced under warranty.

What vista profile are you using? Make sure it is set to High Performance.

 

No change under different power profile, double check the PCI-e performance to maximum. I'm using maximum performance.
mmm..I remember I 've tryed nTune, but IIRC the voltage control are grayed
out. I'll check it again later.

 

Well im out of good ideas.

Try updating your BIOS or outdating it. Another longshot is RMclock, that might fix the power management.

 

man i'm really sorry then. RMA it asap an in some days you should have it back with a new mobo. The best way to prove the problem on the store should be a 3dmark 2006 or a game !

 

I've RMA it...finger crossed!

 

I got the laptop back, with a new main board, under warranty.
Problem solved.

2 days of effective repair, plus 4 days for shipping.

Credits to Asus customer service!

 

Well after more test I found 2 main issue:
1) The GPU stay more hot than before, I got at idle about 69-70° celsius(before 59-60), and on load I can reach 95-96°(before 85-86°). All temp are about 10° higher. Strange the facts that the fans seems to react like before, so they start spinning at about 80°, than before they start at about 70°. Donno it's all about a wrong GPU temp reading.
THe CPU temp is the same as before.
2) After a total reinstall of Vista, I noticed there's no more Bluetooth! I lost the device, there's no trace of it under hardware device, also like not installed device.
Hitting FUNC+F2 do not bring it on, it only switch on/off the WLAN...do they remove my bluetooth?? Question is do the bloutooth can be remove from the main board or it's sealed on it? (I use it with many periferals)

 

Maybe they replaced your motherboard with a slightly different model that doesn't have BT.

The BT may also be a removable component. I don't know. In this case they could just send it to you and you can install it yourself.

As to the temps, the only thing I can think of is that they did not apply the same quality of thermal paste, or they applied it incorrectly. Or you got a G1S MB/GPU of the bad batch that overheats...

 

Ok, now just for the record, I've RMA the lap for the second time.
Problem is: BT not working and OverHeat (lol)
This time ASUS customer service was more quick, only 3 days (shipment included) and they bring the unit back!
Firstly, I was afraid they don't have repaired nothing, as I was unable to see any action under their web site, on RMA status check. But as soon I received the unit, I see that they have repaired it the same day they got it. Very FAST!
On the rapair report, I found some stranges that attract my curiosity, it show the BT had indeed a problem, and they raplaced it. But it also show a strange "LCD problem but not CRT" ?? That is resolved by replace the main board!
Hell, it's the second main board they've replaced...
Ok, first I check the BT, it's fixed, good.
Now the temp... unfortunately, after some test, I found that the situation is like before, maybe worse. The temp hit by the GPU are higher than 95° and the stutter begin.
So to sum it up, I take a deep breath and I do the "mistical thermal paste replacement" on the GPU.

I don't go into details, but it was a very intense experience...
I've some experience on pc hardware, but it was my first time on notebook, so it's very instresting.

Well, finally it seems my GPU temp are more "normal" I got an idle at about 60° C, and a quick test on ATItool give me a stable 88° C, after 5 minutes.
So no more stutter. I'm happy!

About warraty, I found when the lap return from the first repair, that the "warranty label" placed on one screw of the CPU, was broken (by the ASUS support) they didn't replace it, and on the second repair they accepted the unit under warranty. So I feel a bit more confident that it's still valid..but I don't bother too much..

 

Yeah, it's good that all the problems were solved one way or the other...

 

the problem is caused by gpu z, i just downloaded the latest version and tried this, before using gpu z, check everest. run gpu z and check everest again, it will show x1, reboot and run everest, back to x16!!

 

I could be wrong and outdated but for me PCI-Ex16 means this is for GPU and added @x1 means 1GPU without SLI for 2 GPUs and this is exactly what I can read from GPU-Z screen shot.
I'm afraid OPoster screwed up computer and ASUS reputation