ASUS G1S blue screen...Help me

Hi,

I am getting BSOD in ASUS G1S(vista ultimate) very often when it try put the system into sleep and try to wake it up. its happening very often. its driving me crazy...i thought it would be memory problem and ran memtest86 whole night could nt find any problem with that..

the problem is...i put the system in to sleep and when i come back and see after some time the system seems to restarted with BSOD... sometimes trying to wake up from sleep the screen stays black and hard disk is spinning for sometime and it goes quiet..i have to do the hard reset..

I checked the MS kb and applied this hotfix http://support.microsoft.com/kb/941858/en-us..even after that also its happening..

i called asus support and as usual they say update bios and reinstall vista...i did that too..

i analysed the memory dump files and find this..

C:\Debug>kdfe -v

Following crash dump files found:

1. "C:\Windows\MEMORY.DMP"
2. "C:\Windows\Minidump\Mini072807-01.dmp"
3. "C:\Windows\Minidump\Mini080507-01.dmp"
4. "C:\Windows\Minidump\Mini080607-01.dmp"
5. "C:\Windows\Minidump\Mini082507-01.dmp"
6. "C:\Windows\Minidump\Mini090207-01.dmp"
7. "C:\Windows\Minidump\Mini090907-01.dmp"
8. "C:\Windows\Minidump\Mini092207-01.dmp"
9. "C:\Windows\Minidump\Mini092207-02.dmp"
10. "C:\Windows\Minidump\Mini092907-01.dmp"
11. "C:\Windows\Minidump\Mini101107-01.dmp"
12. "C:\Windows\Minidump\Mini101207-01.dmp"
13. "C:\Windows\Minidump\Mini102907-01.dmp"
14. "C:\Windows\Minidump\Mini103107-01.dmp"
15. "C:\Windows\Minidump\Mini110107-01.dmp"
16. "C:\Windows\Minidump\Mini110407-01.dmp"
17. "C:\Windows\Minidump\Mini110407-02.dmp"
18. "C:\Windows\Minidump\Mini111307-01.dmp"

Which one would you like to analyze?[1-18] 1

Microsoft (R) Windows Debugger Version 6.6.0007.5
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Windows\MEMORY.DMP]
Kernel Summary Dump File: Only kernel address space is available

Symbol search path is: srv*c:\symbols* http://msdl.microsoft.com/download/symbols

Executable search path is: srv*c:\symbols* http://msdl.microsoft.com/download/sym
bols
Windows Vista Kernel Version 6000 MP (2 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 6000.16514.x86fre.vista_gdr.070627-1500
Kernel base = 0x82400000 PsLoadedModuleList = 0x82511db0
Debug session time: Tue Nov 13 00:03:55.514 2007 (GMT+0)
System Uptime: 2 days 3:16:08.711
Loading Kernel Symbols
................................................................................
................................................................................
....................
Loading User Symbols

Loading unloaded module list
............
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 9F, {3, 86a5ab98, 88342030, ace2d008}

*** ERROR: Module load completed but symbols could not be loaded for Rtlh86.sys
Probably caused by : Rtlh86.sys

Followup: MachineOwner
---------

0: kd> kd: Reading initial command '!analyze -v; q'
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

DRIVER_POWER_STATE_FAILURE (9f)
A driver is causing an inconsistent power state.
Arguments:
Arg1: 00000003, A device object has been blocking an Irp for too long a time
Arg2: 86a5ab98, Physical Device Object of the stack
Arg3: 88342030, Functional Device Object of the stack
Arg4: ace2d008, The blocked IRP

Debugging Details:
------------------


DRVPOWERSTATE_SUBCODE: 3

DEVICE_OBJECT: 88342030

DRIVER_OBJECT: 883e2cc8

IMAGE_NAME: Rtlh86.sys

DEBUG_FLR_IMAGE_TIMESTAMP: 45ab8f82

MODULE_NAME: Rtlh86

FAULTING_MODULE: 8c687000 Rtlh86

DEFAULT_BUCKET_ID: VISTA_RC

BUGCHECK_STR: 0x9F

PROCESS_NAME: Idle

CURRENT_IRQL: 2

LAST_CONTROL_TRANSFER: from 8244af7c to 824d8569

STACK_TEXT:
824f1b54 8244af7c 0000009f 00000003 86a5ab98 nt!KeBugCheckEx+0x1e
824f1bb0 8245043d 824f1cbc 824f1c88 00000001 nt!PopCheckIrpWatchdog+0x165
824f1bf0 824a98d1 82509fc0 00000000 ae9995a0 nt!PopCheckForIdleness+0x33f
824f1ce8 824a9221 00000000 00000000 00b487d3 nt!KiTimerExpiration+0x498
824f1d50 8249126e 00000000 0000000e 00000000 nt!KiRetireDpcList+0xba
824f1d54 00000000 0000000e 00000000 00000000 nt!KiIdleLoop+0x46


STACK_COMMAND: kb

FOLLOWUP_NAME: MachineOwner

FAILURE_BUCKET_ID: 0x9F_IMAGE_Rtlh86.sys_DATE_2007_01_15

BUCKET_ID: 0x9F_IMAGE_Rtlh86.sys_DATE_2007_01_15

Followup: MachineOwner
---------

quit:

C:\Debug>




the last message in the event viewer before getting the BSOD is

A timeout (30000 milliseconds) was reached while waiting for a transaction response from the
LanmanWorkstation service.

System entering sleep state.

the problem seems to be lie in the pci ethernet driver...so i updated it to the latest...

doesn't help..

I could nt isolate the problem...whether it is vista or hardware... i am not seeing any people complaining about this problem much in the net with G1S with pci ethernet card

Any help would be appreciated

 

Given that Ethernet update didn't solve the issue:

Are you sure the ACPI drivers are installed correctly? If not, make sure they are or possibly update them.

I say this because sleep/hibernate errors are usually associated to ACPI.

Also if you use modded drivers for some things, I suggest trying without them (remove and install stock).

 

Thanks for you prompt reply.


the acpi drivers are installed correctly..i just reinstalled the vista and the stock drivers...no mod with acpi or any other driver...i just used plain vanilla drivers provided by asus..

 

BIOS update?

Do you have maybe an XP kit to do a dual-boot? (but that takes some work) And see if the stuff happens there.

An easier way is to get Linux Live (knoppix, slax) and put the computer to sleep.

If the problem happens in other OS-es it's certainly hardware. But be aware that different OSes put components in low-power modes in different ways, so it may be hardware even if the other OSes do not crash.

 

yes i did the latest bios update...xp kit...oops...its a lots of work... i have some live linux cds...i will try with them...

i did some of the reliability updates now...

Update for Windows Vista (KB938194)
Update for Windows Vista (KB941649)
Update for Windows Vista (KB940105)
Update for Windows Vista (KB941600)
Update for Windows Vista (KB932649)

let me see whether it solves the problem...

 

Oh....the problem is solved...after doing the updates...vista seems to work better...as xp is not stable untill sp1.....vista also need sp1 soon to solve the instability

 

Glad you solved the issue,.