ASUS G1S-A1 shutting down randomly

It's possible that this is an overheating issue, but I kinda doubt it...

I've owned this laptop since about december, and this has only happened in the last 1 to 2 weeks. This has happened about three times during a computer game (Counter-Strike Source and Unreal Tournament III), and once during the compiling of a big video project in Sony Vegas.

Any ideas? Any other details? I've been using stock drivers and stuff, with the only change that I can think of being Windows Update updating Vista occasionally.

I don't think it's a display driver issue though, because Sony Vegas caused a crash while I was compiling a movie project. The games are probably intensive in their own way... I don't see why it would be overheating though, as this has never happened before the past week or two, and I use the laptop daily.

 

Try monitoring your temps. Over heating would make sense if you havent cleaned your fans out.

 

Also.... you said shutting down. You mean.. shutting down, or abruptly powering off?

 

I need to clean my fans? How?

Semi-abruptly shutting off. Like, the screen dims halfway, freezes for like 0.5 seconds as if it were going to sleep, then is powered off instantly.

Not asleep. I have to push the power button to restore it.

Also recently, my laptop wasn't going to sleep properly. I'd shut it or manually activate sleep, and the screen goes black, but I can still hear the fan, and heat was still being generated. It also turns out when you touch the touchpad, as if it were just the screensaver. It does leave me on the password screen though.

 

I second the suggestion on monitoring the temps, and cleaning the fans if you had the notebook for a while. For a cleaning guide, see the Info Booth.

It could also be problems with the ACPI (ATK) drivers, by your description. You could try reinstalling those as well.

Or a shot in the dark, try a different version of GPU drivers?

 

Have you checked for viruses/spyware/adware?

 

I've been having the same issue. I'm pretty sure its due to overheating, ill monitor my temps and see how that goes. It just turns off abruptly after long consistent use like in computer games or watching videos, or even light internet browsing once in a while.

btw im not overclocking, as my signature image states, haha

 

ACPI (ATK) drivers?

and what should I use to monitor the temps? It's been a long LONG while since I tried downloading something to monitor temps. I'm still pretty sure it's not an issue of overheating though.

I'm going to give the virus/spyware a full manual scan, as I just realized I hadn't done that in a while. (In fact, I manually disabled the virus scanner about a month ago for some reason thats eluding my memory at the moment)

 

I personally use Nvidia MonitorView to monitor my GPU temp, which is built into Ntune. For CPU temp, I use Speedfan, but remember it reads about 15C lower than the actual temp, so you have to adjust the offset.

 

ACPI drivers, you can find them on the ASUS support website.

Monitor GPU: RivaTuner (with no overclocking)
Monitor CPU: RMClock (with no management)

Bad idea to disable your antivir and forget it like that... Let's hope it's not a virus or malware.

 

About the sleep issue. I've noticed my laptop would never go into sleep mode whenever its in high performance, I have to set it to battery saving mode first or else the screen just turns off and then comes back on at the login screen.

 

86 to 88C for GPU idling
77 to 78.4C for CPU idling

Err... I'm having some issues with my scanners right now, I'll be right back.

and my laptop just went dead on me again when I was idling in the main menu for Command and Conquer 3 KW

 

ok, virus scan came up clean. What drivers am I suppose to redo? AC something? The ASUS support site doesn't have the G1S series...

 

Those are high for G1S idle temps, what are the load temps?

 

I'm assuming load temps means when I'm gaming.

Oh jeez, my GPU went up to 101C and my CPU went to 95C (This was like 3 minutes of gameplay in Counterstrike Source)

I never realized, anyways, is this bad? Summer is starting up, I live in california and my room has been getting slowly warmer over each day.

 

The thermal threshold for your GPU is 110, so if your 101 after 3 mins it is possible your hitting the threshold for your GPU and/or CPU.

First thing I would try is getting a can of compressed air and cleaning the dust out of the vents on the bottom and the back of the notebook.

Also remove the cover on the bottom on the notebook closest to the back vent. This is your CPU/GPU compartment, give it a good clean with the compressed air. Hold the fan down while you clean. ie Don't let the fan spin while blowing air onto it.

 

Yes, it does sound like overheating. I think a fan and heatsink grill cleanup is in order. See Info Booth for a guide.

What do you mean there is no G1S section in support? I found it quickly. For instance, here are some ACPI drivers:
http://dlsvr03.asus.com/pub/ASUS/nb/G1S/ATKDrv_Vista64_070914.zip

 

Would a laptop cooler help? I see them for like 30 bucks but I'm not sure how effective they'll be.

I also need to go buy some compressed air.

 

It may help, but it sure won't replace a good cleaning. It's no use if a lot of air comes in, if none can get out through the heatsink due to dust clog.

I recommend you try the cleaning guide in the Info Booth... not just compressed air, but remove the panel and the fan, and clean the fan and the heatsink grill with q-tips.

 

Sure thing, I'll do that. Also, RMclock kept telling me my CPU was overheating at 96C. That can't be a good thing lol

 

Errr, none of the guides talk about how to get at the fan. There's this giant orange (heatsink?) plating around most of it.

EDIT: never mind, I was busy picking dust out manually, but now my load temps are 82C for CPU and 90C for GPU! (and it's noon!)

 

To remove the fan on the G1S you have to completely dismantle the notebook. To access the grills on the heat piping you have to remove the CPU heat sink. Both these methods void warranty, I would not be recommending people do this. I have a G1S I know what I'm talking about.

Those temps look more in line with average G1S temps.

 

Sorry about that. I thought the G1S fan was easy to get to, must be because of all the gaming community here who are not afraid of removing their heatsinks

Yeah, sure, don't remove the heatsink, because that'll void your warranty. Use compressed air then, and try to get to the fan from the other side perhaps (via keyboard removal?)

Edit: maybe this helps http://forum.notebookreview.com/showthread.php?t=251619

(be sure to not remove any heatsinks, the guide does remove them at some point)