One of the SC2 professionals (QXC) is havin alotta issues with his new N61JQ-XV1 laptop, and he needs it up and running for his studying abroad. So im postin the problem here for anyone who wants to help em out and solve the issue.
Here's his topic on the root gaming forums he just made tonight.
A contest for tech savvies | ROOT Gaming
The OP contains:
My computer's been blue screening around 2 times per day - usually when I'm not actively using it.
.dmp files have been created which I uploaded here
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my computer - Newegg.com - ASUS N61 Series N61JQ-XV1 NoteBook Intel Core i7 740QM(1.73GHz) 16" 4GB Memory DDR3 1066 500GB HDD 7200rpm DVD Super Multi ATI Mobility Radeon HD 5730
If you can figure out how to stop the blue screens you get to go on my stream and play with/against me. Leave info/details/instructions/etc here.
running windows 7.
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not any specific programs seem to be causing bsod.
I generally have firefox/skype/pidgin/sc2 running
how do I use dxdiag to get more info?
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dxdiag saved & uploaded
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Updated graphics drivers when I got the computer. Using factory drivers for everything else.
Havn't run memtest.
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running avast antivirus & zone alarm firewall
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That's all there is so far. Most people are assuming it's avast after looking at the .dmp's, but we're not 100% sure yet.
Anyone who wants to take a crack at it, have it. I'm sure QXC will greatly appreciate the help.
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Looks like hardware problem to me (CPU probably).
Code:Microsoft (R) Windows Debugger Version 6.11.0001.404 AMD64 Copyright (c) Microsoft Corporation. All rights reserved. Loading Dump File [C:\Users\kizwan\Downloads\dmp files\123010-14164-01.dmp] Mini Kernel Dump File: Only registers and stack trace are available Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols Executable search path is: Windows 7 Kernel Version 7600 MP (8 procs) Free x64 Product: WinNt, suite: TerminalServer SingleUserTS Personal Built by: 7600.16617.amd64fre.win7_gdr.100618-1621 Machine Name: Kernel base = 0xfffff800`0304a000 PsLoadedModuleList = 0xfffff800`03287e50 Debug session time: Fri Dec 31 04:09:30.221 2010 (GMT+8) System Uptime: 0 days 21:09:54.251 Loading Kernel Symbols ............................................................... ................................................................ ............................................. Loading User Symbols Loading unloaded module list ..... ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* Use !analyze -v to get detailed debugging information. BugCheck 7F, {8, 80050031, 6f8, fffff80003082ec0} Probably caused by : ntkrnlmp.exe ( nt!KiDoubleFaultAbort+b2 ) Followup: MachineOwner --------- 1: kd> !analyze -v ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* UNEXPECTED_KERNEL_MODE_TRAP (7f) This means a trap occurred in kernel mode, and it's a trap of a kind that the kernel isn't allowed to have/catch (bound trap) or that is always instant death (double fault). The first number in the bugcheck params is the number of the trap (8 = double fault, etc) Consult an Intel x86 family manual to learn more about what these traps are. Here is a *portion* of those codes: If kv shows a taskGate use .tss on the part before the colon, then kv. Else if kv shows a trapframe use .trap on that value Else .trap on the appropriate frame will show where the trap was taken (on x86, this will be the ebp that goes with the procedure KiTrap) Endif kb will then show the corrected stack. Arguments: Arg1: 0000000000000008, EXCEPTION_DOUBLE_FAULT Arg2: 0000000080050031 Arg3: 00000000000006f8 Arg4: fffff80003082ec0 Debugging Details: ------------------ BUGCHECK_STR: 0x7f_8 CUSTOMER_CRASH_COUNT: 1 DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT PROCESS_NAME: System CURRENT_IRQL: 2 LAST_CONTROL_TRANSFER: from fffff800030b9ca9 to fffff800030ba740 STACK_TEXT: fffff880`009efde8 fffff800`030b9ca9 : 00000000`0000007f 00000000`00000008 00000000`80050031 00000000`000006f8 : nt!KeBugCheckEx fffff880`009efdf0 fffff800`030b8172 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiBugCheckDispatch+0x69 fffff880`009eff30 fffff800`03082ec0 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiDoubleFaultAbort+0xb2 fffff880`0a7f1e10 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!SeAccessCheckFromState+0x58 STACK_COMMAND: kb FOLLOWUP_IP: nt!KiDoubleFaultAbort+b2 fffff800`030b8172 90 nop SYMBOL_STACK_INDEX: 2 SYMBOL_NAME: nt!KiDoubleFaultAbort+b2 FOLLOWUP_NAME: MachineOwner MODULE_NAME: nt IMAGE_NAME: ntkrnlmp.exe DEBUG_FLR_IMAGE_TIMESTAMP: 4c1c44a9 FAILURE_BUCKET_ID: X64_0x7f_8_nt!KiDoubleFaultAbort+b2 BUCKET_ID: X64_0x7f_8_nt!KiDoubleFaultAbort+b2 Followup: MachineOwner ---------
Have he upgraded to latest BIOS? Does he upgraded the CPU recently?
ASUS N61 Series N61JQ-XV1 NoteBook BSOD issue. plz help
Discussion in 'Asus' started by ZigZag557, Dec 30, 2010.