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    ASUS R751J... Nothing but problems..

    Discussion in 'Asus' started by KJD6592, Oct 10, 2014.

  1. KJD6592

    KJD6592 Newbie

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    I can't begin to express how mad I am. Just literally a couple hours ago, I bought this ASUS R751J from Micro Center, brand new. I've had nothing but problems. It's going extremely slow. Keeps freezing, going to a black screen, and won't do anything. The only program I installed was Eset Anti virus. But the problems were already happening before I installed that. Everything is extremely delayed, and ultimately ends up at the black screen. I just spent way too much money to be going through these issues. Any thoughts or help?
     
    KJD6592, Oct 10, 2014
    #1
  2. Prostar Computer

    Prostar Computer Company Representative

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    It sounds like a bad hard drive, but that's just a first best guess/prognosis. At what point do you see only a black screen? Is there any rhyme or reason to it freezing? Any other issues?
     
    Prostar Computer, Oct 15, 2014
    #2
  3. jczerzzz

    jczerzzz Newbie

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    I have the same model, different problem. My proxy stops working and I have to constantly reset it to get the internet working, what can I do to fix this.
     
    jczerzzz, Mar 6, 2015
    #3
  4. Meaker@Sager

    Meaker@Sager Company Representative

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    You are going through a proxy server? Do other devices on this connection have an issue? If not try updating your wireless drivers.
     
    Meaker@Sager, Mar 7, 2015
    #4
  5. jczerzzz

    jczerzzz Newbie

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    seems like its working, thanks for your help! If I have anymore problems with it I'll just reply to this thread again
     
    jczerzzz, Mar 8, 2015
    #5
  6. jczerzzz

    jczerzzz Newbie

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    The problem persists, I've found though that I can get the internet working by turning the proxy on and off
     
    jczerzzz, Apr 14, 2015
    #6
  7. Meaker@Sager

    Meaker@Sager Company Representative

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    Do other devices on that proxy server have an issue?
     
    Meaker@Sager, Apr 15, 2015
    #7
  8. jczerzzz

    jczerzzz Newbie

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    no they do not
     
    jczerzzz, Apr 15, 2015
    #8
  9. Meaker@Sager

    Meaker@Sager Company Representative

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    Did you try updating the drivers?
     
    Meaker@Sager, Apr 16, 2015
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  10. jczerzzz

    jczerzzz Newbie

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    yes, the driver is fully up to date
     
    jczerzzz, Apr 18, 2015
    #10
  11. Meaker@Sager

    Meaker@Sager Company Representative

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    Where are you looking for them?
     
    Meaker@Sager, Apr 18, 2015
    #11