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    ASUS Warranty Submisson Address Change

    Discussion in 'Asus' started by ren3g7ade, Sep 18, 2009.

  1. ren3g7ade

    ren3g7ade Notebook Evangelist

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    Hopefully this will help those of you that haven't yet submitted you ASUS Warranty card.

    In spite of the fact that ASUS just released the G71Gx-A1, the address on the warranty card is incorrect, and if you try and send it to that address, you will get a "Return To Sender" from the USPS. How convenient!!

    The USPS even managed to print the new address where the warranty should be mailed on the return tag. Couldn't they have just sent it to the address the printed on the envelope? Apparently the 1 year forwarding period was up.

    In any case, here is the new address to mail warranty cards to:

    Asus Computer International - Notebook Warranty
    800 Corporate Way
    Fremont, CA 94539

    Once again, thanks to ASUS and the USPS for their lack of communication and incompetence w.r.t. warranty submission.
     
  2. ASUS Customer Care

    ASUS Customer Care Company Representative

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    We apologize for the inconvenience. I will inform our shipping department to extend the address change service request for our USPS mailers, since it appears we still have warranty card mailers reflecting our previous corporate address.
     
  3. 5150Joker

    5150Joker Tech|Inferno

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    Marked for later.
     
  4. BobXX

    BobXX Newbie

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    Yea, mine was returned by USPS as well. Luckily, I had time to re-send it with the new address. :(
     
  5. okadam111

    okadam111 Notebook Evangelist

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    Ya well...I just got my warranty card returned to sender today...Kinda annoying because I spent $6.00 on Priority and Confirmation Delivery. So, now I will have to ship it to the right address.

    Thanks for the information ren3g7ade. BTW, Where did you find out the new address from?

    EDIT: And woooow! 12 Gigs of ram man? That is intense!

    Thanks,

    Adam
     
  6. ren3g7ade

    ren3g7ade Notebook Evangelist

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    I got the new address from the USPS and verified it with ASUS Warranty Support.
     
  7. Cltpilot

    Cltpilot Notebook Enthusiast

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    Wish I had seen this post BEFORE I mailed mine in, came back this past week with "FORWARD TIME EXP".

    The date on the yellow return sticker is 9/30/09 so ASUS hasn't got their forwarding turned back on as of that date.
     
  8. kuri

    kuri Notebook Consultant

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    Doh! I wished I had seen this before I mailed mine in as well. Just got it returned to me. Free bump!
     
  9. Lanaya

    Lanaya Templar Assassin

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    can we get a sticky on this?