ASUS loves their customers - Free 1 year Accidental Damage Warranty

Starting September 10th 2007, ASUS will be giving away a free 1 year Accidental Warranty for all their notebooks, in addition to their ASUS 360 with “20224” protection.

It may be North American only, as I don't see the ad for it on the worldwide site, only the Canada and North American site. As well, their '360' protection warranty may be North America only.

 

Will this apply to laptops that were bought in June this year??

 

Damn, on or after September 10.

 

As mentioned, starting September 10th

 

That's a pretty amazing bonus. I'm pretty sure it'll just be NA though, at least for a while. Getting insurers for the accidental damage cover will be different in each country.

 

Luckies

Cool beans, but a month too late for me x100

 

This is awesome. I can't wait until the V1s-B1's are available Time for me to finally get a good laptop.

 

Wonder if it will be international accidental coverage like their standard 2 year warranty, Or NA only like their 3 year NA only warranty. Wish they had offered this a month ago.

 

Too bad they don't love their V6j customers.

 

... WOW...

That's a pretty darn valuable incentive.

~ Brett

 

Poor Caleb and the V6j/V1j owners I hope it gets resolved, cause it really is unacceptable.

 

Frack!

I purchased my G1S last Friday!

 

ouch, that sucks. I just got mine on June 25th though, so that sucks for me too :'(

 

What is worst right now is that they say that there is nothing wrong with these computer, that this is "normal". Losing your entire battery in 4 months is not normal.

 

Meh. They've already lost my business this time around. They may get it back in a few years if they have decent battery life.

 

How can they know if we are doing it on purpose? If it can't fix? give you a new one? LOL

 

Does that imply barebones (ie. C90S) ???

I just hope I'm in. I ordered yesterday but credit card was processed today.

 

Any idea on how would this affect preorders for the V1S-B1 that took place within the past week?

 

Nope, barebones are warrantied by dealers. It's for ENSEMBLE ASUS notebooks only.

 

Finally! My extended warranty paid off and my notebook is getting replaced!

 

dammit i ordered mine Thursday but didn't receive it till yesterday

 

I just ordered mine yesterday! On the 10th! I wonder if it will count though because I had originally ordered an IFL90 and called the reseller to change my order to a V1s and had them charge my credit card the difference. Think that qualifies?

 

They probably updated the sales invoice to show the new purchase, so I'm pretty sure it'll be fine.

 

lol i ordered three asus notebooks during the past two months... oh well im not in the us anyways

 

It'll be fun dropping the laptop during the second or last month before the warranty expires. Get some old part replaced

 

Asus warranty goes from where you bought it. If you bought it in the US, you register it in the US

 

Just a friendly reminder for people to sign up




Temporarily stickied and will be added to the Info booth.

 

Damn I bought it on the 8th but I haven't received it yet. DOes that count???? ARGH!!!

 

That pretty much sucks i just got my V1je like in aug

 

The ASUS 360 Notebook Service Program and Accidental Damage Warranty covers “ASUS” brand notebooks only, and does NOT extend to:

“Built on ASUS,” “ASMobile,” “Powered by ASUS,” the Eee PC, or some other models.

These retailers are currently among the companies that do NOT participate in the ASUS 360 Notebook Service Program and Accidental Damage Warranty:

Best Buy, Micro Center, J&R, Best Buy in Canada, and The Source by Circuit City in Canada
http://adw.asus.com/content/adp/default.aspx

i guess the people who buy it from Best Buy or The Source are screwed over in Canada
damn i was thinking of buying the eee pc too

 

If you get a laptop replaced do you still have the remaining part of a year left, or is it a one time replacement in the span of the year?

 

It's a 1 year accidental warranty, so once you use it once, I don't think it applies again since you technically did not 'buy' it.

 

I definitely bought mine 5 months too soon X^|

 

Just don't drop your laptop. If this popped up a year ago when I dropped my laptop and had to replace the screen, I would flip out. But I do feel sorry for the Nestle crunch screen for the poster above.

The irony of the chocolate name makes it feel like God has a pretty good sense of humor. She must have winged that thing. Its always the screen that breaks those, they should make these things more durable.

I am probably getting a new asus soon so this is just extra incentive to buy. Go ASUS.

 

Remember to go to that website and register your laptop w/o doing that you don't get the warranty!!

 

this is good for me i'm getting mine in month

 

Has anyone successfully registered their laptop for this?
I first registered my laptop on the asus site, then after that i tried registering for the accidental damage warranty. It told me i have to mail a printout of the confirmation email for product registration, but i didnt receive anything like that.

kinda sucks because the laptop i bought last night already died this morning

 

start drinking and eating with your asus right away as well as placing it half way off the ledge of the computer desk!

 

i registered my lappy, but i havent received the confirmation email yet? wth? anybody also having issues with the asus website?

 

figures...................

 

Good idea from asus to attract more clients but like in others fields, Europe is screwed up again.

You pay in America your G1S around 1700 US $ and we pay 2050 US $ and we have only 2 years warranty.

Europe sucks.

 

What's up with that? Only reason I can think they wouldn't participate in this is so they can sell their own extended warranty programs.

I guess I answered my own question...

 

Indeed, those don't count because those stores told ASUS to keep the price low and have a minimum warranty so their 'Product Service Plans' can be sold to the consumer for more money, as well as accessories, etc.

 

Yeah, makes sense.

Although I was at MicroCenter today, and they now have a few Asus laptops out on display (they had an Asus G2S, and F3Sv , and they also had an F9S but not on display yet), but the prices are actually higher than what you can get the same models for from places like ExcaliberPC...

-Zadillo

 

Anyone else not getting the confirmation email when u guys registered? Do i need to call?

 

purchased from zipzoomfly I hope its been covered by this.

 

I just registered and received the confirmation email. If you're using a free email account, make sure the spam filter didn't pick up your confirmation email and redirect it.

 

i received the confimation letter to the registration of the warranty,, but i ddint received this one

A confirmation email of your product registration, which should include a case number.

 

The email should have the subject line:

Thank you for registering your ASUS notebook computer!

And the body of the message:

Thank you for registering your ASUS notebook computer!

Your Case Number is #########. Please keep this email for future reference.

Now, you just need to send all required documents to ASUS.

- A copy of this confirmation email, which you should see the case number.
- A copy of the original invoice/sales order/sales receipt (proof of purchase of the Notebook).

Mail to:

Attn: ASUS Notebook Accidental Damage Warranty Program
Case Number: 0710000015
ASUS Computer International
44370 Nobel Drive
Fremont, CA 94538
United States



Thank you again for choosing ASUS and we want you know that we are completely dedicated to your total product satisfaction.

 

eugenes whould u mind posting the email address that teh confirmation comes from? that way i can make sure hotmail doesnt block it.