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    ASUS screen blacks out after logging in

    Discussion in 'Asus' started by Dawn Chase, May 27, 2014.

  1. Dawn Chase

    Dawn Chase Newbie

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    I have an ASUS A53S/K53SV that blacks out after logging in. It takes a bit of time for it to load into the desktop page after logging in, and a black dialogue page appears for 3-4 seconds before it closes by itself. After I log in, the screen goes black for a few minutes.

    I have tried cleaning up the laptop and defragmenting it. I have kept it up-to-date. I have tried shutting down some of the programs that start up with the computer though I mostly shut down Apple software.
     
    Dawn Chase, May 27, 2014
    #1
  2. Meaker@Sager

    Meaker@Sager Company Representative

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    It may be time for a fresh install.
     
    Meaker@Sager, May 27, 2014
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  3. Dawn Chase

    Dawn Chase Newbie

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    What do you mean by fresh install? Is that where I basically wipe my whole computer and reinstall everything?
     
    Dawn Chase, May 30, 2014
    #3