Anyone complaint the W7S heat problem to Asus technical support?

Hi!

Anyone complaint the heat problem to ASUS technical support? I think of complaint the heat problem to ASUS after I got my laptop since it seems like the hottest laptop that I have seen so far. Hope they can come out with some solutions or update the BIOS to resolve the heat problem.

 

tested the w7s. no problems no heat issues. runs within range. predicatable and expected temp in 60c @ idle. below 50c on battery. smaller santa rosa models will be hotter outside then any bigger sr model

 

Hi! thanks for your feedback. As you said tested meant how long you turned it on? CPU temp or GPU temp? Would you feel hot when put your hand on it? (Coz the rest of the laptop you only feel a little bit warm even it turned on for whole day.) By the way, you tested it in air-conditional room? did you use any cooling pad when you tested it?

Why I said hot becoz plp said CPU 65C and GPU 73C in idle mode. (it is consider quite hot since in idle mode) When more work with W7S, CPU and GPU even goes up to 80C. (your hand will feel like put on fire)

 

Where you live? It could be the room temperature too.

 

Tropical country

How do u guys know the temperature of your laptop?

 

marioparty: The plp said CPU 65C and GPU 73C in idle mode is from HK and Taiwan. it is not room temperature problem coz they tested it in an air-conditional room.

haOkepa: There are couple of software utilities can test/ monitor the temperature. Example, speedfans. You can try to download it from internet.

 

As one way to mitigate the problem, I suggest undervolting. It can decrease the temperature of the CPU under full load by as much as 15 degrees Celsius.

To keep the GPU temperature down, clock it down when not needed. E.g., the default profile on AC power will most certainly be Performance mode (high clocks); if you never game or do GPU-intensive work, this is unneeded and heats up the GPU unnecessarily; put it in Power-Saving mode (low clocks) and that will decrease its temperature).

As a complete solution, since it seems this laptop is hot by design, I can only tell you to change the laptop. Yeah, I know, it's not feasible.

 

how to clock down or overclock the GPU?

 

nVidia WinXP: Desktop righclick, Properties, Display Properties tab, Advanced, GPU tab, PowerMizer.

There are usually three settings: Max Battery (lowest clocks and performance, lowest heat), Max Performance (highest clocks and performance, highest heat generation), Balanced (self-explanatory).

I don't remember how it is for ATI; the path through the menus should be the same, I think the power management utility is called powerplay.

(I do remember someone mentioning that PowerPlay is not properly working in some Vista systems... Try it nevertheless)

 

Can't find the PowerMizer in Vista...

Thanks anyway

 

You can still undervolt using RMClock. (or NHC but I recommend the former, less bloated and less config required)

Check out this thread: http://forum.notebookreview.com/showthread.php?t=60914

There are also steps for undervolting, they work with RMClock as well.

 

This machine so stupid? don't lower down the performance during Idle mode?

Think we all should complaint to Asus technical support about this heat issue maybe they can resolve it by update the BIOS or else... rather than using thirdparty software to reduce the performance....

 

Hey DeepBlue, are you the only one complaining about the heat? You seem to be posting the same thing on all the threads. Are you sure you didn't get a lemon? You might want to try sending it back if you haven't already. Undervolting won't do much, maybe shed a few degrees and add a few minutes of battery. I've undervolted my last four laptops and no real world improvement.

 

so, how bad is the heat?

 

Hey silver, have you managed to eyes/ touch on this laptop W7S? I am not the only one who complaining about the heat of this laptop W7S. In fact, alot of user/ owner complain about that. Just heard there is no stock in Singapore now coz Asus delay shipment, so I believe there will be more and more user to complain about it.

If you refer to my ealier post, I did compare it with other laptops and it is the hosttest. I went back to the salesman but he told me it is pretty warm due to it powerful CPU and GPU, however, it is not warm it is HOT. If the heat is due to the design of the laptop, then it is useless to bring it back to Asus.

By the way, thanks for your undervolted comments. That's why I don't want undervolted, I want to get Asus to fix the issue. Like update BIOS...

Plp said CPU 65C and GPU 73C in idle mode, and it goes up over 80C when load work in an air-conditional room. I have not checked the temperature yet but I can feel it hot when I using it.

 

I don't foresee Asus being willing to change anything since I haven't known them to care much about user input. Those temperatures do sound very high. My laptop runs at those temps when gaming, not idle. I think the best thing for you to do is to try and get a refund and spring for something much more bearable. Ebay it if you have to. It works well and I've been through several laptops in the past year with minimal loss. There is the M1330 as well as the Sony SZ and s37s later on. There's no point in keeping a hot potato, and the other laptops are comparable if not better.

 

silver, I agreed. I tested the Sony SZ VGN-SZ433N/B and compared with the W7S, Surprised SZ is seem slightly faster to prompt for the window menus even it is just 1GB, the most important thing is it is just warm but not hot. Due to some reason, I think I might have a chance to get refund for it. I will try for it next Monday. Thanks.

 

A few degrees when idle, up to 15 degrees at full blast. I remember many users complaining Vista has many issues with SpeedStep. Maybe DeepBlue's laptop is just keeping locked at max multiplier due to a problem with SpeedStep... In any case, undervolting should help.

However, I agree that the user shouldn't need to undervolt to get reasonable temperatures out of his / her laptop.

 

My W7S is around 45-55C(info from speedfan, non air-conditional room, screen brightness 87), swiched on whole day, used for net browsing, listening mp3...etc those simple tasks. In battery saving & idle mode it could go down to around 25C. The palm rest is just warm, certainly not hot. And of course it is hot if you place ur hand beside the air vent port.

 

Yep, I really suspect that DeepBlue has SpeedStep issues...