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    Anyone here use the accidental damage coverage

    Discussion in 'Asus' started by londez, Nov 5, 2009.

  1. londez

    londez Notebook Evangelist

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    That's a pretty nice incentive for the manufacturers warranty. It sounds too good to be true. Just wondering if anybody here has used it and if there is any fine print that makes it more difficult than it sounds.
     
    londez, Nov 5, 2009
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  2. eugenes

    eugenes Notebook Evangelist

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    As long as it's truely an accident, I don't think you'll have an issue getting Asus to repair under the ADC agreement. I've had parts of the chassie on my U3S and U6ep replaced when they were accidentally dropped. The damage was clearly my fault, and they didn't ask any questions.
     
    eugenes, Nov 5, 2009
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  3. ASUS Customer Care

    ASUS Customer Care Company Representative

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    The ADW is a clear a process as it is described with the registration card.

    As long as your case meets the conditions of the program, ADW will cover the costs of the repair within the coverage period.

    Please keep in mind that this is a one time use program, if you use 1 month after ownership or after 11 months of ownership, the warranty then is deemed complete.
     
    ASUS Customer Care, Nov 11, 2009
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