Are ASUS laptops reliable?

I've done some research on ASUS laptops and they seem to perform very well for the price, but I'm wondering how reliable they are. Are there a lot of defective ASUS laptops? Do they break easily?

I know they have a free 1 year accident warranty and a 2 year parts and labor warranty. But that kind of scares me because it may be because they've had a lot of problems (or they just want to attract more customers, I don't really know).

This is the one I'm thinking of getting:

http://www.newegg.com/Product/Product.aspx?Item=N82E16834220331

One of the reviews said it stopped working after 2 days...

 

As reliable as any other computer.

LOL at the "one review" part.

 

Yes, they are reliable.

Now, if you want you can to make unbiased research based on Newegg reviews and include other brands and check out what owners of other brands speak out about their good or bad luck.

It will be very interesting to see statistics and to know who are good guys and who are not after you finish your research

 

Very reliable, however, I found them a little overpriced, even with the free 2-year accident warranty (which costs $90 at other companies). I can get the same features for a little less at other places like Dell. All for all, a great maker.

 

Hmm, reliability huh? Well, I'm a C90S owner so all I can say about reliability is... "meh".

 

SOme of their models have obvious design flaws, but if you get one of their better models, it should hold up great.

 

Lysander,

By "obvious design flaws", do you mean well documented flaws?

The C90S should never have had the majority of the issues it did have but there was no way of knowing this ahead of time when I bought it in September of 2007. I would not recommend it now though because of the many issues that are documented on this site now.

 

Also,

From what I've seen in these forums, generally Asus laptops are a pretty decent deal and have great warranties. Just be sure to read all the reviews of the particular model you are looking at to make sure there are no specific issues.

 

Avoid the F3 series. They crack at palm rest right hand corner of keyboard. UK repair and Holland service is absolutely terrible, although USA tech is apparently second to none.

I would buy a Sony Vaio. Even though made by Asus, it has Sony quality.

 

I have the same model as the one you're thinking of and its held up very well. I use it heavily at work (I program) and also at home.

 

I would get a Sony Vaio, but it's really hard to find one with the same specs as this computer for the same price. My budget is $1000, and the good DELL Laptops cost a lot more than that.

By the way, my parents are buying it for me because of my graduation and I'm going to use it in college. However, if anything goes wrong I don't want to hear my parents say "I told you so" for not doing enough research.

 

As said previously, avoid the F3 if you can. Any other Asus should hold up well.
If Dells are out of your budget, you can try looking for one at the Dell outlet store.

 

Are there any reliability issues with the M50sv-A1? I've read as many reviews as I can and only 1 has said anything about flaws in design (a creaky keyboard and slightly below average screen brightness).

I'm trying to decide between that and the Dell XPS M1530, becuase with the deal I'm getting, they will be priced almost the exact same with almost identical specs. haha, too tough to choose!

 

I never had experienced a creaking keyboard, but people have mentioned keyboard lag in Vista. I've already addressed the issue in my sig, and it seems like help most people. As for the screen, the brightness is not an issue. It's actually very bright, but some people have experienced graininess and light leakage from the bottom. I don't find the screen on my M50Sv to have graininess issues, but there is the slight light leakage. It's not at all noticeable when doing daily tasks, and can only be seen when you view a pure black background.

 

Its dell that costs alot. I customized a dell to be exactly like the m50sv: The m50sv from newegg costs $1359.99, and the Dell costs $1989.99... Dell is the mac of the pc world. They just sell diamond paper weights.

 

I used to have a W2JC and it had 3 mainboards in 6 months! Now have a G2S

 

General consensus seems to be that they are reliable. Unfortunately for me, my Z70VA seems to be an exception... the infamous "red ghosting," dead motherboard after a little over two years, Bluetooth stopped working, and I think the screen may be on its way out (occasionally, the refresh rate seems off).

 

Z63A that I've had for about two and a half years has also been quite reliable. Never had a problem except for one of the keys on the keyboard fell off. I brought it as a walk-in to the Canadian office long ago and they replaced the keyboard on the spot.

V1J that I've had for about a year and a half has been quite reliable, except for a few quirks:
- batteries wear issue -> seems "fixed" when I got my new main battery.
- crappy ATI drivers which BSoD once in a blue moon on hiberation (since ATI has always made good hardware with crappy drivers),
- the docking station undocks if you bump the table (the docking station doesn't grip onto the unit like Dells do, this is the only ASUS series which has a sit-on docking station AFAIK).

 

Should I buy like an additional 2 years of ADH warranty from Newegg then? Just in case? If I did it'd be in my budget.

 

I have had a V1sB1 since November. I bought it in hopes it would do well with intense 3d and engineering software and withstand being lugged back and forth for at least 3 yrs by bicycle. I've dropped it twice, once from 4ft and have used it in Florida's sunny 91 degree weather with no cooling pad-dumb i know. I've had no problems with it (*knock on wood*) and have yet to even use all of its features/realize the features. My only complaints are it's a little on the heavy side (but I knew that when I bought it), there are only 3 usb ports (though it makes up for that with an abundance of other types of ports, including HDMI) and the fan sounds like a jumbo jet at times. Originally I wanted the F8sv but Asus were punks and kept pushing the release date back so I bought this instead. On researching it (in this very forum and other places) I read Asus in general has battery issues but I've never had a problem (*knock on wood*). Mine recharges to 98% or higher every time (*knock on wood*). My advice to you is to research it as much as possible and take solace in the accidental damage policy, which I've yet to use miraculously (*knock on wood*). Peace.

 

My A8jm died within a yr of purchase, their repair service was great though. Within the year, I brought it to school back and forth almost everyday but it was never dropped or severely bumped. After the repair, I treated it as a desktop, it didn't have a problem ever since.

I am not an expert, but I think, counter-intuitively, a lot of laptops in the market are not meant to be carried around intensely, esp the ones with normal hard-drive as opposed to Solid-state-drive. That's why I am thinking of getting an EEE pc or Dell E solely for portability purposes.

 

Very specific to the model. Before buying, it's always a good idea to check the forums here to see if people have had problems with that particular model.

 

I have owned a W3J since it was first released, I upgraded RAM, CPU and HDD and is still running fast.

I have used it on work trips all over the CIS beacuse I can rely on it runing all the software I need and can hook it up to any display and know it will work, where my colleagues dell will often not run Google earth on a second monitor and will take ages to open and pan around large A0 pdfs.

So with my experience I would have to say mine has been very reliable.

I had to send my gilfriends F3J in for service the headphone/spdif jack went, which meant it needed a motherboard replacement, which was replaced without problem and has also run solidly running dual XP/Vista set up for over a year and a half now.

 

Hmm, I just read the review and it says that the W3J has an excellent build. A lot of people are saying that ASUS used to make really sturdy laptops but now they're not so great. The F8Sn-D1 is one of their newest laptops and the review on Notebookcheck has me a bit worried.

 

My A8js laptop had to be sent for repairs 4 times in one year, until I decided that I wanted a replacement or a refund. As a replacement they offered me a worse model (A8 something: it had a 8400gs card that they claimed was way far superior than the 7700!!!, plus lower res screen and so on), which I didn't accept. I than requested a refund that took almost 3 months just to get processed. It is now July and I still don't have my money, despite the fact that this circus started back in February (6 months ago). So, my opinion... Don't get an Asus laptop. While they have a reasonable price/performance relation, their quality can be abismal. I bought a Dell M2300 in the mean time, and I couldn't be happier.

One thing that I found really annoying was that Asus was slow to release updates, if they even released them. One example of this were the Bios updates: the latest version of the BIOS on their website was 211, but there was a 213 version that was released by someone that solved some issues, but Asus never updated it in their website. If I recall it correctly, the 211 version didn't allow you to control screen brightness with under Vista if you used the most up-to-date drivers (from laptopvideo2go of course, because their versions were quite old). Bios 213 allowed it.

Asus could have produced high quality laptops a few year ago, but not anymore. in fact, that was the reason for me to buy an Asus: I asked around and had several friends that were quite happy with their 2005/2006 laptops. Now, not sure anymore. I've heard people complaining about the F8 screen quality, robson problems and so on, that makes me think they are still producing low quality products. In my opinion, the lower price you it's not worth the risk of lower quality.

 

I own a Asus A6G for over 3 years now. I took it with me travelling the world for over a year. It's still runs well. The battery can still last over 1.5 hours.

I've had 2 problems:
-defect headphones jack, which Asus repaired in warranty.
-defect DVD drive, which Asus failed to repair.

Is Asus reliable? yes pretty reliable I would say.