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    Asus C90s need help

    Discussion in 'Asus' started by Cinda, Mar 13, 2008.

  1. Cinda

    Cinda Newbie

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    I've had a G1-c for a year and half, LOVE it. So when I needed a second laptop (running a line for audio and on for video for large seminars) I ordered a Asus C90s.

    Got it yesterday, since I took it out of the box, it hibernates every 30 minutes and will not wake up.

    Hibernation and stand by are turned off.

    I re-ran XP.

    Did the diagnostics. Memtest, and one for hard drive. Both tested ok.

    I can't think of anything else to try, please help!

    THANKS, Cinda
     
    Cinda, Mar 13, 2008
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  2. Sgt. Hollywood

    Sgt. Hollywood Notebook Evangelist

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    This is on both AC and battery power?
     
    Sgt. Hollywood, Mar 13, 2008
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  3. Cinda

    Cinda Newbie

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    I only know while on AC haven't tried battery

    Cinda
     
    Cinda, Mar 13, 2008
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  4. E.B.E.

    E.B.E. NBR Procrastinator

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    Do you mean that it hibernates nicely? Or just turns off?
    Does it do it only when it's idle? And exactly after 30 minutes? Or does it happen randomly? Or is it triggered by something you do?

    With the current info I can only assess it's a "weird issue". :) More info would help.
     
    E.B.E., Mar 13, 2008
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  5. Cinda

    Cinda Newbie

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    After 28 min exactly (timed it) screen goes black,on it's own. It would be off but indicator lights ore still on. I have to forcibly shut off then re-boot, and it starts all ever again and goes black after 28 minutes.

    not the same as hibernate.

    It does not matter if I am working on it that min or not, still goes black. It is not triggered by what I am doing.

    Thanks Cinda
     
    Cinda, Mar 13, 2008
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  6. E.B.E.

    E.B.E. NBR Procrastinator

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    Firstly try to reinstall all the ATK (ACPI) drivers and utilities.
     
    E.B.E., Mar 13, 2008
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  7. Cinda

    Cinda Newbie

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    ok, update. I did a fresh install, no drivers, just XP. Now it goes black in less than 10 min. aurggg. :)...

    Would it matter with no drivers installed.
     
    Cinda, Mar 13, 2008
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  8. Cinda

    Cinda Newbie

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    Just talked to Eddie, returning it....thanks for your help
     
    Cinda, Mar 13, 2008
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  9. E.B.E.

    E.B.E. NBR Procrastinator

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    Yes it would, although in that case it should never turn off.

    Try installing the latest versions of the ACPI (ATK) drivers off support.asus.com.
     
    E.B.E., Mar 13, 2008
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