Asus G1 first impressions not so good...

Well... I've had my Asus G1 for about 5-6 weeks now I believe. When I first received it, a small piece of the laptop had fallen off in the protective bag. I posted about it here: http://forum.notebookreview.com/showthread.php?t=111892

Not really that big of a deal -- aesthetics. But it made me concerned about the build quality. I thought "If this piece wasn't glued on, what else hasn't been glued on?"

After getting rid of Vista and installing XP Pro, I noticed an odd screen flickering problem, which I posted about here: http://forum.notebookreview.com/showthread.php?t=112240

3 weeks of hardly any use (a total of 7 hours probably) go by and the right speaker stops working. I contacted Danny at MilestonePC and he told me to get in touch with Asus and have it shipped back to them. Called Asus Tech Support and talked with a fellow named Albert. He said that they would e-mail me an RMA with instructions and I could be refunded for the shipping cost. I told him that my G1 had been custom ordered through MilestonePC with a T7600 processor and 7200RPM hard drive. He said that he could not guarantee I would recieve those components back since they did not originally come with the system. I contacted Danny about this and he told me not to worry about it... that they wouldn't mess with my parts.

Anyway, tommorow will be a week since I talked to Albert and I have not received an e-mail with an RMA and instructions. I've called Asus two times since then and gave them my case number and confirmed my main e-mail address and also gave them a second e-mail address they could e-mail me at.

Can't help but feel disappointed. I spent a lot of money on this notebook with expectations of it lasting a while -- however, I'm sending it back to the manufacturer to have it repaired after only 7 hours of use. I fully understand that things like this happen, but the untimely response from Asus isn't helping my patience (or my nerves).

Going to e-mail them just to reconfirm that my e-mail addresses are correct... maybe they didn't understand me with my southern twang accent. But make no mistake... the G1 is a very powerful laptop. It has run all of my Steam Powered games perfectly and I'm about 2 hours into S.T.A.L.K.E.R.

I just want it to last and after spending $2400, I don't think that's too much to ask.

 

Man, if I"d had problems like that I'd be totally ticked off. Hope you get things resolved better, cause I LOVE my G1.

 

what kind of setting are u running STALKER on? Is the 7700 that much more powerful than the x1600? I ran STALKER in low everything and it was barely playable so eventually I gave up.

 

I'm playing at 1024x640 with Objects Dynamic Lighting enabled and Quality Settings set to maximum.

 

it runs good at 1680x1050 if you leave the lighting on the default and quality on max

 

I am sorry to hear about your problems. I've had mine about 3 weeks and have been very happy. Nothing scares people away from a company like the problems/lack of support you are getting. I hope things get better for you.

 

I had the same problem with Stalker running pathetically low... until I switched lighting to "Static." The game now runs at maximum settings without any slowdown in speed.