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    Asus G1S Memory or Motherboard problem?

    Discussion in 'Asus' started by Pronny51, Jul 6, 2007.

  1. Pronny51

    Pronny51 Newbie

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    Hi everyone. . .bit of a noob here, but after reading the forms and doing some research I bought an Asus G1S from Gentech, and I upgraded the hard drive and to 4 GB of RAM so I could run a 64 bit OS.

    I received it yesterday, everything was fine, and was installing windows when the computer restarted and refused to boot back up. I called tech support at gentech, and after trying a couple of things we finally zeroed in on the memory.

    For some reason, the computer will not boot up with 4 GB of Ram. I can run the computer fine (indeed I am using it now) with 2 GB of ram (either SIMM Card in either slot), but once I put the extra SIMM card in it refuses to work. I did get it to boot up successfully once with both SIMM Cards in, but when I restarted it refused to work again.

    What do you guys think? Could this be a problem with one of the memory cards or is it a problem with the computer itself?

    Any help would be greatly appreciated.
     
    Pronny51, Jul 6, 2007
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  2. Donsell

    Donsell Notebook Evangelist NBR Reviewer

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    What did Gentech offer as a resolution? Motherboards can be the problem. Did they RMA it?
     
    Donsell, Jul 6, 2007
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  3. Pronny51

    Pronny51 Newbie

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    They said they would replace the ram if there turned out to be the problem. . . they suggested tyring to "burn-in" the ram, so I am running on one SIMM card now and I will switch out the other one tomorrow and run a day on that one and then try them both. If that still doesn't work I will have to send it back to Asus.

    I feel pretty stupid seeing as if I had been patient and had them configure windows for me (and waited an extra couple of days) this problem would have certainly been caught.
     
    Pronny51, Jul 6, 2007
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  4. Donsell

    Donsell Notebook Evangelist NBR Reviewer

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    Interesting - I've never heard of "burn-in" fixing an earlier problem - only uncovering problems that weren't originally apparent.

    I wouldn't feel stupid - 99.9% of the time equipment is fine. You were just unlucky.
     
    Donsell, Jul 6, 2007
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  5. solargaze27

    solargaze27 Notebook Consultant

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    Quick question - did you try running each 2GB stick of RAM separately to determine if one of your sticks was DOA?
     
    solargaze27, Jul 6, 2007
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  6. Pronny51

    Pronny51 Newbie

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    Yep that's the first thing we did, we ran each stick seperately and in both SIMM slots. . . so now I am "burning them in seperately. .. I think the RAM by itself is okay.
     
    Pronny51, Jul 6, 2007
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  7. Pronny51

    Pronny51 Newbie

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    my last post wasn't clear, yes, the computer boots up fine if you are running each of the sticks seperately.
     
    Pronny51, Jul 6, 2007
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