Asus G1s-A1 screen completely black

Hi all,

I got the shock of my life when this morning my G1s-A1 booted up and I didn't see the logo on the screen. I tried hooking it up to an external screen through VGA as well as HDMI but there was no signal. There are no extra beeps at boot up so I guess there is no problem with the RAM or CPU. Also XP seems to boot normally in the background since I can hear the log in sound.

Thankfully it's been only a year since I bought the laptop so I should be covered. I just wanted to know whether my warranty is intact if I have replaced the original Vista install with XP. I read somewhere (either on the Asus or on the Gentech website) that my warranty won't hold good if I replace the OS. Is this true?

Also how long would it usually take for them to do the replacement? I want to be sure since I'm in the US only for 3 more weeks.

Thanks in advance.

 

Lol, I doubt you warranty is screwed if you replace the operating system with a different one.

One of the first steps a tech will probably tell you will be to use the recovery disk or partition, but if you can't even see the screen to do that, it's on them to fix it.

I assume you've already tried to remove the AC adapter and battery...

 

Yeah. I tried booting after removing the battery. No luck there. I also saw something about pressing the power button for 20 seconds and then pressing it 5 times in a row. Somehow keeping it pressed just starts it and shuts it down. Didn't really get what this was trying to achieve.

 

i guess you burned your motherboard.

 

Wow , it's raining fried g1s's lately ... I wonder how mutch time mine has since it has 1 year and 1 month i'll give it another 2 months ... i'm sincerely hoping that they run out of g1sn boards and have to give me another laptop hiihhihi

 

don't you mean i burned the gfx card? if i burnt the motherboard it wouldn't boot at all, would it?

 

brace yourself ... mine was almost the same duration ... bought it in october last year ... hope you have no such experience

 

Take a flash light or something to the screen and see if you can see anything. If it boots into XP (you say you hear the log on sound) I have a feeling it's a backlight issue on the LCD or the LCD just completely went out. I had the backlight go out on an old acer of mine, it appeared that nothing was on the screen but if I looked VERY closely with a flash light or something, I could see the operating system very faintly.

 

Pretty sure it is a dead 8600M GT. Common for this notebook.

 

Agreed, if it were just the LCD as frostbit3 suggests, then there will be an image on the external LCD. The OP already tried that and there was no image.

To the OP, I suggest send it in and try to convince the ASUS service point to replace the motherboard and GPU with the G1S n motherboard and GPU. That solves most of the overheating issues with this laptop. It has been done for some people in North America, as well as elsewhere.

 

WE WANT G50 REPLACEMENTS
good luck with the lap, man

 

lol @ shock of my life

 

the operating system shouldnt void the warranty. call them up and set up an RMA game

and yes, its raining G1s failures recently, and its only going to get worse as they age

 

Was talking to a rep a couple days ago, apparently out of their 60(ish) G series systems, they have yet to see a graphics card failure. Apparently using such a laptop for gaming in a portable environment is just too much for us G users Best of luck with your issue and RMA.

 

Had this problem a year ago. Sent it in for repair(40bucks to mail it in, ouch) and they replaced the motherbaord. Since then i haven't ahd any major issues, but now i'm concerned with over heating due to the fact that my computer sometimes randomly shuts down; which i can only assume is from gpu over ehating.

I think it took two weeks for me? I can't remember, maybe a bit shorter. It was a pain being at school, but i'm sure you could work something out witht he time; just more money maybe? Good luck.

 

Yeah...the G1S is a POS

Everybody that has bought a G1S has got a fried mother board. If you have not yet...you will...mark it!

Mine has been in repair for two weeks now. They claim to be out of the mother boards...whatever.

This laptop is a lemon...plain and simple. I will never buy another asus.

 

A warning here - that was what I saw, for a few months, before my GPU on my G2S died completely. Don't ignore those signs - talk to Asus while you're still under warranty!

 

I had this exact thing happen to me the other day... unfortunately for me my warranty expired in June !! I just spent $45 to ship it to Asus and they'll call me give me a price to repair it... I have no idea what it will cost... but I need to pay to have them ship it back to me too.

Does anyone know if it's possible to replace the graphics card myself, since the warranty is expired anyway? I googled and search ebay for the card, but all I found was the 8600M GT w/ 512MB (MXM) where as mine came with only 256 MB. I don't know what the MXM is either... so I'm not sure if it could be used to place my dead GeForce 8600M GT w/ 256MB

Thanks,
Mike