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    Asus G50v5-x5 keyboard and touch pad not working

    Discussion in 'Asus' started by Canuck5056, Mar 10, 2010.

  1. Canuck5056

    Canuck5056 Newbie

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    I bought a refurb from Tiger Direct several months ago; it's worked great, until this. I was using it all day, turned it off, came back to it after a couple hours and it boots up fine but they keyboard and touchpad aren't responding at all. My USB mouse works, but when trying to log into Windows I can't type my password so I can't get on at all. Tried rebooting/shutting down, same thing every time.

    Anyone have an idea of what's going on or how to fix it?

    Edit: Typo in the title, it's the G50vt-x5
     
    Canuck5056, Mar 10, 2010
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  2. Canuck5056

    Canuck5056 Newbie

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    Well I got access by using the on screen keyboard. Everything else works, just not the keyboard/touchpad. Also the buttons above the keyboard (direct console, sleep, power mode) and the power button work. Any help?
     
    Canuck5056, Mar 10, 2010
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  3. stealthl

    stealthl Notebook Consultant

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    You may need to re load your os
     
    stealthl, Mar 10, 2010
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  4. Canuck5056

    Canuck5056 Newbie

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    Anyway to do that without buying Vista? The OS came installed with no disc.
     
    Canuck5056, Mar 10, 2010
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  5. Canuck5056

    Canuck5056 Newbie

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    I managed to get it working by rolling back the drivers for they keyboard (I was getting a Code 39 error), and by deleting the Synaptics Touchpad program in Add & Remove Programs. I believe the errors were caused by a recent installation of Nero, which from what I'm reading seems to be one of the main causes of these issues.
     
    Canuck5056, Mar 12, 2010
    #5