The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    Asus G73j malfunctioning camera and speakers after OS reinstall

    Discussion in 'Asus' started by Thonsen, Aug 15, 2013.

  1. Thonsen

    Thonsen Notebook Enthusiast

    Reputations:
    0
    Messages:
    16
    Likes Received:
    0
    Trophy Points:
    5
    Hi-

    I recently reinstalled my OS (Win 7 64) to my Asus G73jh. My recovery disk did not work properly and I was forced to go to support.asus.com for my drivers. After installing the drivers, most parts of the PC seem to work ok, with the following exceptions:

    1. Onboard camera and microphone do not work at all. When I install the driver, it doesnt install properly according to the device manager. I have tried uninstalling and reinstalling a number of times, and am using the specified driver from the Asus website, but there is still no luck.

    2. Speakers are faint and muffled. The audio from the onboard speakers is barely audible, with the program volume, OS volume and FN F12 volume all up at the maximum. This is no where near the volume that the laptop had prior to the reinstall.

    3. The headphone jack doesnt work at all. Not only does it not play out any sounds, but it doesnt mute the speakers when a headphone set is plugged in.

    Im no driver expert. I just sort of went through and downloaded the ones it looked like I needed. Its definitely possible I missed something non obvious (I did install all the audio and webcame drivers though).

    Any help would be really appreciated. Thanks.
     
    Thonsen, Aug 15, 2013
    #1