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    Asus K53E Keyboard Problem

    Discussion in 'Asus' started by B Ogbrush, Apr 3, 2014.

  1. B Ogbrush

    B Ogbrush Newbie

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    Asus K53E

    All of a sudden, and without warning my keyboard has stopped working. Not just a few keys but all of the keyboard. I have removed the keyboard and re-seated the ribbon cable in it's connector without success. No liquid as been spilt on the keyboard. In every other way the machine works fine and I am able to use a USB keyboard.

    Is this likely to be a motherboard problem or does the keyboard itself contain components that can fail rendering all keys unusable?

    Any help, information or solutions to this problem would be greatly appreciated.

    :mad:
     
    B Ogbrush, Apr 3, 2014
    #1
  2. Support.3@XOTIC PC

    Support.3@XOTIC PC Company Representative

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    It could be either the motherboard or keyboard. Only way to really know is to get a replacement keyboard and see if that works. Should be covered under warranty if you're within the time frame.
     
    Support.3@XOTIC PC, Apr 3, 2014
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  3. Prostar Computer

    Prostar Computer Company Representative

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    It's very rare that the keyboard controller on the board or the connector goes out, but because it's possible, you'll only know by swapping the keyboard out for a working one.
     
    Prostar Computer, Apr 4, 2014
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