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    Asus M50S Graphics Card problem?

    Discussion in 'Asus' started by srblan, Sep 29, 2010.

  1. srblan

    srblan Notebook Enthusiast

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    On question - my laptop already does the ASUS noise on startup - the quick little chime before Windows even boots while "ASUS" flashes on the screen. Also Windows automatically logs me on whenever I reboot, etc.

    Do I have to mess with these? I've read in both tutorials that I should ensure both the "chime" and auto log-in are enabled, which is the case. I've got the driver from Laptop2go.com and the INF, just waiting for the card - anything else before I flash?
     
  2. jommoner

    jommoner Notebook Enthusiast

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    Hi!

    Firstly, I just downloaded that BIOS I put up earlier - it supports 9500M GS and 9650M GT. Also, I have confirmed the base BIOS is that of the M50SV (base bios file used was M50SVas210.rom).

    I have checked again, and the 9650M GT bios is also modded for 'non-native panel support' which means it should work fine.

    Having the chime is useful if you get a black screen (as chime = computer is actually booting up properly), and the auto windows login might be useful if you need to do key combos that only work once logged in to activate external monitor.

    So, it sounds like you have everything set up as it should be, the next step would be to actually flash the BIOS now (if it complains, dont flash it, and *only* force the flash as per my tutorial if the only complaint is that you already have version 210 of the BIOS). If it says anything about checksum errors or anything else, post here.... don't flash :) (this is highly unlikely).

    The other thing you will need for the card swap is some thermal paste for the GPU (you get ok-ish thermal pads for the RAM chips, I would advise the super ones from MXM-Upgrade.com in the longer term, but I am still using the ok-ish ones myself).

    So, let me know if you flash the BIOS - you need to flash it before the new card arrives, so might as well do it now - the aim is that you will notice no difference with the flash.

    As per my tutorial... (1) ENSURE you have a 9500M GS currently or you will get an unrecoverable black screen (although it will work again once you get the new card installed) (2) If using WinFlash, have no other software running, have a clean boot of windows before the flash, let it stabilise for a minute or two before loading WinFlash, and if it complains saying it didn't flash properly, *do not* shut down or restart PC, keep the power lead plugged in, post here for help :) (3) It would be good to have an external monitor in case you get a black screen with the new card (as if you get a black screen you will probably get an external display which will help with troubleshooting.... I got a black screen on this laptop initially before I modded the vBIOS further).

    Good luck :)
     
  3. srblan

    srblan Notebook Enthusiast

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    WE HAVE A CLEAN FLASH! Now is it just sit tight and wait for the new card?

    Thermal paste is on the way from NewEgg.com. It should actually beat the card to my door. I got some Arctic Silver 5 paste and was just going to use the pads that come with the card for now.

    Also got a driver from Laptop2go.com running now so looks like all I need to do is flash and wait for the card to get here. Christmas comes early if this works.

    If you want to look at any system values or anything like that just let me know - otherwise I will just hold tight till the new card gets here and keep you posted.
     
  4. Newbleeto

    Newbleeto Newbie

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    Hey there :)
    I'm new to the forum, actually, stumbled upon this post because, like Srblan, my graphics card, from my Asus M50SV, recently fried.
    I've read the thread and you guys seem to know a lot about this, so I'd like to ask you a couple of questions, if you don't mind.
    Do you think it'd be possible to replace my graphics card with a 260m, for instance, as they seem cheaper then the 9650m? and what would I have to do for that?
    Also, probably noobish question, I looked arround, I couldn't really understand the difference between MXM II and the reverse MXM. If for instance I were willing to mod my case, would it be possible to fit a MXMII there? I ask this because MXM II cards are cheaper, and money is a problem for me atm :S
    My laptop is an Asus M50SV, like Srblan :)
    I really could use some help with this.
    Thanks for your time!
     
  5. srblan

    srblan Notebook Enthusiast

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    He Newbleeto - I'll defer to jommoner or King of Interns to answer your questions about the cards and stuff but they are both SUPER helpful.

    *waits by the door for his new card to arrive*
     
  6. jommoner

    jommoner Notebook Enthusiast

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    Hi!

    First of all - congratulations on flashing the new BIOS (also.... glad it worked!!! :) )

    Be careful when fitting the new card - I did read somewhere that AS5 conducts electricity, so make sure it is only on the top of the GPU - if you get some on the little resistors / capacitors around the GPU, just clean it off.. I did that twice, and no problems since I carefully / gently cleaned it all off.

    About fitting the 260M - the card uses about 60W whereas the 9500 and 9650 use maybe 23-30 watts, so power is an issue. The main issue is that the card is still reverse MXM, but has 'protrusions' so that it may well not fit the laptop! On my laptop, the two types of 260M I have seen will either require a piece to be cut out of the case, or one of the memory connectors removed. I have no idea of it will work - but I bought one, and it is on the way to me.... so will see, eventually! (Will need to test it with the case removed, but cooling in place. Also, will need to make a custom heatsink as ensure the GPU is properly cooled, so may be many weeks before I get round to this!

    You can't use standard MXM cards with ASUS reverse MXM - as the connector itself is reversed! You could plug a standard MXM card in backwards, but then the cooling solution / heatsink would be on the wrong side, and modifying this would easily negate any savings you made. More importantly, I bet the 'reverse' MXM isn't even truly reversed - it may well be that, if you put a normal MXM card in with custom cooling, it just won't work anyway! (One other difference - MXM cards have a BIOS, almost all ASUS ones dont).

    Overall, I would recommend the 9650M as an upgrade from the 9500, with more VRAM, lower wattage (= less heat, longer life), and a guaranteed working upgrade! The 260M is going to be a real pain, and it may well not work (it could even fry my laptop due to the huge power drain...) :O
     
  7. srblan

    srblan Notebook Enthusiast

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    Quick question for you J - I'm currently running a Laptop2go driver on my system but its doing some strange things and the "red snow" that alerted me to the bad vid card in the first place is getting worse. WOuld you advise that, once I switch to the 9650 I update my drivers specific for the 9650?
     
  8. jommoner

    jommoner Notebook Enthusiast

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    The laptopvideo2go driver should support all the nvidia cards (as it is a unified driver with a complete .inf file), so, once you switch to the 9650, you will probably already have the driver! Whatever happens you will get a display as the windows drivers will activate; you could load the nvidia config tool to see if the drivers are properly installed.

    About the old graphics card..... Are you going to do the 'oven trick' or something to see if you can make it better? Don't throw it away, but keep it as a spare..... If you are going to throw it away, I could buy it off you and see if it is repairable or not (never tried the oven trick but have seen people using small blowtorches on Macbook Pros, which is amusing, and it worked!)
     
  9. Newbleeto

    Newbleeto Newbie

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    Jommoner, thank you very much for your reply :) I think I'll keep looking on ebay for one of those cards and order as soon as a good deal shows up! I have one worry though: my computer won't show any image at all, how do I flash the bios for the card to work? :eek:
    Also, I found a very cheap 9300M online, reverse-MXM. I'm not gonna buy this one, but one of those would fit right? I just want a working laptop, no gaming performance needed ^^
    Again, thanks a lot!
    And I'll get off your back ^^
     
  10. srblan

    srblan Notebook Enthusiast

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    I was either going to keep it handy as a last ditch or just sell it to someone who could try to fix it up. It's not that bad - I still game regularly and the "red snow" is only apparent on solid black pics, etc and it will mirror some text screens, but other than that I don't think the vid card is as bad as some I have seen on forums in the past.

    Never heard of the oven trick but I was planning on posting it for sale on ebay or craiglist after I confirmed the switched worked. if you are interested I could sell it to you for a small fee since you helped so much.
     
  11. jommoner

    jommoner Notebook Enthusiast

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    Newbleeto : if you can't get a display, you won't be able to flash the BIOS :( so you would need to get a new card of the same type as you originally had (or borrow one etc).

    Are you saying the computer won't actually boot up? No display at all? (Are you sure it is the graphics card, and not the motherboard etc?)

    I just found out that, in Europe, some Asus parts stores sell the 9650M GT cheaper than we are getting them on ebay, and they have a warranty! (on the other hand, someone seems to have had a faulty one recently and is sending them back). Therefore, my advice would be to phone the Asus service centre in your country and see how much a replacement VGA card is - there is no other option I would say (unless you try the oven trick with your old card, to get enough life into it to let you get some kind of working display, so you can then get a cheap replacement card:

    Laptop Repair Help Fixing Compaq Presario V6000 laptop motherboard with “no video” issue (for a whole motherboard, but the idea is the same)

    srblan - I would advise just keeping it as a backup to be honest, but let me know if you are getting rid, as I would be interested in the card - to mess around with (try the oven trick etc!) :D

    Let me know how the next stage goes, once the new card arrives!

    Also Simon Rules! How to Fix a Laptop (or, how to not fix a laptop but then fix it for real after you break it)
     
  12. srblan

    srblan Notebook Enthusiast

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    one thing I have noticed is that my display will not output 100% brightness. Do you think that would be a BIOS or a vid driver issue? it will only go up about 50% no matter my battery settings. not terribly annoying but just curious.

    Also - if I choose to update to Windows 7 in the near future (considering it, running XP 32 bit now) would the changes I've made affect anything at all? Also, at that time would I be able to add additional RAM to my laptop? I know where it is located in the laptop and have taken it out just to see how an upgrade would work. I know I'm at my limit on XP 32 bit but if I upgrade my OS could I also upgrade my RAM?
     
  13. Newbleeto

    Newbleeto Newbie

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    I sent the laptop for repair and they told be it was the graphics card, so that's why I'm betting on that. I got it back today, so I'll try that trick you mentioned. You've been more then helpful man, thanks a lot :)
    Gl with the new card srblan ;)
     
  14. jommoner

    jommoner Notebook Enthusiast

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    srblan : about the screen : if you the Windows / OS is actually saying '50%' only, then it is just windows being stupid....

    If the screen says '100%' but you see it is much dimmer, and 'feels' like 50%, then it might be the backlight / backlight inverter, which can be replaced if necessary.

    My A8JS had a dim screen, but I replaced the screen with a spare 1280x800 screen + backlight I had (lower res as it was 1440x900, but much brighter, so suits me fine)

    Newbleeto : Be cautious of fumes when trying the trick, and when you take the card out, take it out gently, so that components don't fall off or move! Never tried that trick myself but know someone with two broken Macbooks, and I also have a faulty 7800GTX desktop card which I will try it on (very, very bad display corruption, can only work as a framebuffer, any 2D acceleration = instant crash!). If you can get any kind of life from your card, then you can flash my BIOS which will let you get a 9650M GT installed :)
     
  15. srblan

    srblan Notebook Enthusiast

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    I think its more the first issue than the second - Windows says 50% but it only feels about maybe 80%'ish if it even is darker. To tell on myself I never really paid that close attention to how bright the screen was so it very well could be just Windows being stupid.

    Did you see my questions about updating to windows 7 and/or updating my RAM? I know I'm maxed out now but would it be possible to upgrade to Windows 7 and get more RAM out of this machine?
     
  16. Newbleeto

    Newbleeto Newbie

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    I tried reflowing my graphics card with a heat gun (googled arround, it's the same as the oven trick) and it failed miserably. It's even deader now then it was before, cuz before with the gfx in you'd hear the bios initial sound, now I won't even get that. Only if I take it out :p
    Now my only option is buying a 9500M GS or selling the laptop for parts, since I can't flash :(
    Just thought you guys might wanna know :)
     
  17. jommoner

    jommoner Notebook Enthusiast

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    When you tried the heat gun - did it 'blow' any of the tiny surface mount resistors around? I know that is one of the things that happened to one of the people in the links I posted; sorry it didn't work out :(
     
  18. srblan

    srblan Notebook Enthusiast

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    Things seem to be running OK - from what I can tell I don't have anymore "red snow" on my screen and the hardware is working just fine.

    I do have 1 question - my fan is running constantly. The air coming out is not NEARLY has warm as before, its actually cool to the touch - however this constant running has never really happened before. Is this something I should worry about or is it just going to be a louder laptop now than before?
     
  19. srblan

    srblan Notebook Enthusiast

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    OK so I may have jumped the gun a little on the "being OK"

    New vid card arrived today and there were no issues with the install. Everything went just as planed and the PC booted right up. Drivers were fine, BIOS was fine - no worries other than a loud fan.

    HOWEVER - I am still having small issues with the "red snow" when I run games, etc and occasionally during web browsing. I was pretty sure that the vid card was the main problem and that replacing it would solve the issues . That does not seem to be the case. Not mad at having to upgrade - enjoying the faster card but still having the issue that brought me here to begin with.

    Its hard to explain so I tried to do a screen print to get an image to show you all but here's another issue. If, for example, the red dots are on my webpage and I do a screen print and paste into photoshop the red dots will appear. If I navigate away from that page and the red dots go away, they will also go away on my photoshop document. would that mean my screen is going bad and it wasnt the vid card all along?
     
  20. gustavsson

    gustavsson Newbie

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    Hi,

    I bought my ASUS M51Sn with the nvidia 9500M GS video card almost 2 years ago (Christmas 08). Just recently a couple days ago while I was gaming the laptop screen image all of a sudden got distorted and eventually my laptop froze. I figured a reboot would fix the problem, but when I rebooted it the screen was just a black screen all blank, but I could hear the laptop booting up as usual except with no screen image. Note that the laptop wasn't really overheating or anything during this, but I decided to open up the laptop and clean it a bit. It still didn't fix the problem as there was still no display.

    I hooked an old monitor to my laptop and while it showed images, everything was distorted to the point where you could barely see anything. Eventually I went asleep and the next morning I randomly turned on the laptop and to my surprise the laptop turned on normally with a display and all. At this point I didn't believe the issue was solved, so I turned on the game once again and after about 10-15mins it froze once again. Just like before, when I rebooted there was no display.

    I tried updating to the latest nvidia drivers, but it still didn't fix the problem. I'm not too computer savvy, but I assume that the issue is a dying video card?

    I'm planning to call ASUS tomorrow, but seeing how this is possibly a video card issue would they help me fix it under the 2 year global warranty? Or does anyone have any possible solution methods I could try?

    Thanks
     
  21. jommoner

    jommoner Notebook Enthusiast

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    srblan : that sounds odd! :(

    About the fan issue.... I will look into that soon; it didn't happen on my laptop, so is a little confusing. It will be something to do with the way the BIOS controls the fan, but I will look into this as soon as I can.

    About the red dots : it sounds like they are not from the graphics card then - if they are still there after the upgrade!

    Some things I would try:

    (1) If you plug into an external monitor, are they there too?
    (2) If you take a screenshot that has red dots, and save it, then open it, are the red dots sometimes missing from that screenshot?
    (3) Do the red dots only appear in certain areas (certain colours only, such as black areas / lines, for example?)
    (4) When you have the dots during web browsing, do they 'shimmer' and change position spontaneously, or just sit there?
    (5) Can you get a youtube video or a photo of the problem at all?

    If you are running windows, if you get an Ubuntu Live CD downloaded and burnt (or use a USB stick as a live CD) from Ubuntu homepage | Ubuntu, do you also get the strange effects? (If you have space and install Ubuntu on a 6-10GB partition, it will be very helpful in troubleshooting your system further!

    Will check back soon!

    PS Gustavvson - DONT try anything from this thread if you are under warranty! Phone ASUS and send the computer back / get them to fix it! They will fix it under the 2 year warranty :)
     
  22. srblan

    srblan Notebook Enthusiast

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    Thanks jommoner - I will try to answer your questions the best I can. tried ALL AFTERNOON to get the issue to pop back up again and it never did. It happened about an hour after I switched over the video card for about 15 to 20 minutes. I noticed it first while playing games, etc on higher settings than I usually do. After the dots I dialed back the settings but the dots persisted, and then it started to happen during my web browsing.

    1 - all yesterday during my testing while hooked up to an external monitor I could not get the problem to reoccur, even while playing the same game on the same settings for a good long while and viewing the same websites where the issue first occurred.
    2 - Yes that is what happened to me yesterday during my first post on the issue. I had a screenshot of where the dots were and they did show on the that screenshot for a while. However before I could post the "evidence" the dots went away on both the site I was viewing and the screenshot I had.
    3 - Dots will only appear on DEEP blacks on webpages, during videos, or while gaming. Lines also do sometimes appear. 98% of the time the dots/lines are red, once or twice they have been blue.
    4 - Dots/lines just sit there, dont really shimmer or change place. Just are either there during browsing or not.
    5 - not sure the issue would show itself to you on youtube if I can't get a reliable screenshot but I could be wrong.

    I am running windows and I will see about installing Ubuntu this weekend if/when I get time - busy schedule. I will also keep tabs on this and try my best always to be running with both the laptop display and the external monitor so I can check that should the issue arise.

    Since my original posting the issue has not happened again. I have recleaned and repasted both the video card and the core heat sinks and cleaned the fan even though it didn't need it. My temps on either don't seem to be that high, actually lower than before with the 9500 so I'm not sure if either issue stems from that. So far this morning the only issue REGULARLY occurring is the laptop fan running on high constantly. The red dots reappeared after about an hour of gaming, etc after the video card swap and have not been seen again but I feel they may be hiding somewhere.

    Perplexed for sure. I will keep at it this weekend and post back Monday or Tuesday with any updates.
     
  23. jommoner

    jommoner Notebook Enthusiast

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    Interesting!

    I once had something similiar on an old IBM Thinkpad laptop (secondhand, cheap, from ebay). On that laptop, it had a red 'fuzz' which wasn't the graphics card; it turned out to be something to do with the screen (or connections between the graphics card and the screen), and in this case, it 'switched on and off' when gentle pressure was applied on one specific part of the edge of the screen (or, was it opening / closing the screen - can't remember exactly).

    If the dots were on the screenshot, but then vanished, it *must* mean that the dots were not there on the graphics card memory, but were appearing on the screen *after* the signal leaves the card (it could be two faulty GPU cores but it would be very unlikely for both to have the exact same fault, almost impossible to be honest). It is much more likely to be, for example, the LCD's own internal circuitry that has been damaged somehow. (If you are in Europe, you might be able to get a screen on 14-day money back from the ASUS store in your country!)

    The next test I would do is as follows:

    When the red dots appear again, do the following:

    (1) On Windows, try moving a screen around and around... Do the dots stay in the same place on the screen, or do they stay in the same place on the window? (If they stay in the same place on the screen, they will leave a 'trace' on the moving window, making it less and less readable as the display gets more corrupted)
    (2) If using Ubuntu, set it to medium quality settings (under settings / appearance / visual effects from the top bar on the screen). See if there is any difference between medium quality and 'basic' quality (no acceleration). If there is no difference, it reduces the chance that the problem is the GPU.
    (3) Save a screenshot, confirm that it has the 'red dots', then check later when the red dots are gone!
    (4) Zoom into a screenshot you just made, zooming in on one of the red dots till that single pixel is the size of the whole screen, and take a digital camera photo of what you can see, and post it here!
    (5) You could also try making a 'deep black' (RGB 0,0,0) bmp file using paint or GIMP (downloadable for free for Windows or Ubuntu), and see what happens with that when you have the red dots. You could try other colours too e.g. RGB 10,10,10 which is very dark grey. If it is only on 0,0,0, it suggests some kind of fault with the screen (or circuitry between screen and graphics card).



    --------------------------


    About the fan issue - I will look into it further. Will be difficult to fix without having an M50S with 9650M GT to hand, but I will try to learn more about the BIOS (e.g. how does the M50S bios read the GPU temperature, and what is different between the 9650M and 9500M vBIOSes?). My guess is that it is reading the GPU as being very hot all the time (or, maybe it is switching the fan to full, as it can't read the GPU, so assumes the 'worst' to protect your system.


    ----------------------

    Finally... It might be possible in the future to upgrade Asus M50 (and A8JS) laptops to an ATI HD4650 (I think that is the one - the one with 320 cores rather than 32 cores of the 9650M). I will be doing this in the next 2-3 months - there is an ASUS laptop with this particular card on the ASUS Reverse MXM 2.1 form factor. Watch this space! :)
     
  24. srblan

    srblan Notebook Enthusiast

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    Fan is still going strong - not sure what the issue is there but the internal temps are down and the feel of the laptop is cool. Just annoying more than anything.

    FINALLY - I was just now able to get the dots to appear on my laptop monitor but not my TV. Its not a website that usually goes bad on me which was why I was sort of excited. I took a screen print and opened it on both and they show up on the laptop view but not my TV. I viewed a few other websites with similar layout (yahoo sports) and the dots continued on the laptop screen but not the TV so I've got some evidence of this issue still with my laptop.

    A quick Google search showed that it my possibly be either the inverter cable or the inverter itself going bad - hard to tell exactly which it could be. I can find an inverter easy enough but finding a replacement cable is proving more difficult.

    Any thoughts? Could it be the inverter or do you need me to run some more tests to help find the issue?
     
  25. jommoner

    jommoner Notebook Enthusiast

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    I was going to ask whether there was a difference between the TV and the laptop screen..... If it is appearing on the screen, but not the monitor, then the issue is not the GPU, and shouldn't be the GPU card (since it has been replaced!)

    It is 'something' going wrong between the output of the GPU card, and the display on the LCD screen. Most likely it is the cable or the screen itself; the inverter cable itself won't be the problem (if it is a seperate cable) since the inverter just gives power to the backlight. However, if there is one big cable for signal + inverter, it could be that cable! (the signal part of the cable). Otherwise, it is probably a problem with the LCD screen's internal control circuitry (requiring a replacement LCD screen to rectify).

    I say 'probably' as it is not my area of expertise; this post agrees with my view, but then someone posts about inverters at the end...

    Red lines/dots on screen - Toshiba M60 ... Hello all,I have a going on 3 year old M60 which has been nothing less than stellar in terms of performance and r ...

    However, the description of what an inverter actually does:

    What Is an LCD Inverter? | eHow.com

    agrees with what I say (the inverter just gives high voltage power for the cold cathode backlight, so, if it fails, the backlight flickers or goes dimmer or completely switches off). On my A8JS, the inverter has a different cable to the LCD screen itself, and doesn't connect to the screen, just the CCFL backlight.

    Here, someone has a similiar problem, and report that Dell tech support decided to replace the screen first, and then later the video card if it isn't the screen:

    I have red spots and wavy lines on my laptop monitor. Then come and go when i move the monitor. help? - Yahoo! Answers

    So, it might be difficult to track down what is wrong :(. If you could get hold of components for testing without having to buy each one, it would be good!

    I would try : (1) Inverter (if it is cheap) (2) Screen

    And before this, when the red dots appear, I would see any difference ocurs with *gently* opening / closing (not fully, so computer doesn't shut down) the screen, or gently applying pressure to the outer edge of the screen (the frame around the screen, or flexing the screen carefully! (If so, it is likely that the screen is faulty, although if it only happens on opening and closing, it could be a cable).

    Good luck; will check back soon!


     
  26. srblan

    srblan Notebook Enthusiast

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    I just noticed that if I apply pressure around hinge on the back of the my laptop screen the dots DO get worse, and if I relieve the pressure they get better. It doesn't take much to get them to pop when I do that.

    Maybe something is pinched, loose or needs replaced? Looks like now I've got to pop the screen off and dig around there.

    Will post back soon.
     
  27. Tony2k

    Tony2k Newbie

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    The 9500m GS in my Asus M50sv died so I bought a 9650m. I have modded the bios swapping the module from M50v bios.
    Now the laptop boot and the gpu it's recognised from win 7 but I have only a problem, the fan now work always at the max speed and it's really noisy. What can I do?
    If somebody want to take a look here there are the bioses: bios.rar
     
  28. srblan

    srblan Notebook Enthusiast

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    Tony - I have the same problem. My fan is always on at high speed as well and I haven't been able to figure it out. My system is not overheating according to HWMonitor, my temps are fine.

    Its more annoying for me than anything, as I still have the problem that caused me to change out the GPU in the first place.
     
  29. jrjones00

    jrjones00 Newbie

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    I recently had some issues with screen corruption/backlight intermittent operation on my M50SV. I thought that the screen itself was failing because when the back light would go out, I could press the back side of the screen and it would begin working again. After taking everything apart to replace the screen, I found the LCD connector on the left side hinge had come unseated partially. Reseating that connector solved all of my issues, so maybe your having an issue with that connector or the LCD cable maybe?
     
  30. couldbe

    couldbe Newbie

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    Hi Guys,

    i have a Asus M50sv and my card a 9500 G84-625 died, i swapped it with a new one that has a different GPU C98-730-u2, and it seems the new video card is not added to the motherboards BIOS, can that be achieved so i can use my laptop again.

    Thanks
     
  31. kaza

    kaza Notebook Consultant

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    jommoner
    could you tell me please - what soft did you use for modding vBIOS directly? For example, how did you add/change support for "non-native display" etc.?
    I have asus m50sa with ati hd3650 installed and want to change it to nvidia 260m. I took Option ROM from asus g60vt and carefully added it in BIOS of m50sa. So, what I need to change/add next? Thanks in advance.
     
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